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AMRestore Document Restoration Process

Advanced technology and rapid response protocols help businesses recover critical documents that water damage threatens to destroy

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By Building Management · AmrestoreDocument Recovery TechnologyDocument RestorationLarry Waltemire
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Key takeaways

01

AMRestore provides crucial document recovery solutions for residential and commercial cases.

02

The process involves stabilizing documents by freezing them to prevent further damage.

03

Larry Waltemire emphasizes the importance of quick and precise responses alongside specialized treatments.

How does advanced document recovery technology safeguard valuable business documents from severe damage, especially in emergencies involving water? Polygon's AMRestore document restoration process provides residential and commercial content restoration, cleaning, and moving. Larry Waltemire, the Business Unit Manager of East Region at Polygon, highlights the critical stages and technological advancements in document preservation at Polygon's Glen Burnie facility, emphasizing the importance of prompt and precise emergency responses combined with specialized treatments.

"Once we inventory the documents, we put them in stabilization, which is freezing them to minus ten degrees before they go into the freeze dry chamber," Waltemire said, illustrating the essential initial step in protecting and restoring damaged documents.

"Once we inventory the documents, we put them in stabilization, which is freezing them to minus ten degrees before they go into the freeze dry chamber."
— Larry Waltemire, Business Unit Manager of East Region at Polygon
Video TranscriptExpand ↓

I'm Larry with Polygon. Today, I'm visiting our document recovery center in Glen Burnie, Maryland at our Amherst store location. Today, we're gonna share the process with you and show you how the documents flow through the building. Our emergency response team arrives on-site, packs out the documents, creates an inventory that we agree on with the customer before we leave the site. We bring it back to this facility where it'll then be staged and loaded into our blast freezer. Once we inventory the documents, we put them in stabilization, which is freezing them to minus ten degrees before they go into the freeze dry chamber. We've frozen the documents to minus ten Fahrenheit. We transport them into our state of the art vacuum freeze dry chamber. This chamber then removes the moisture as a vapor, which is referred to as sublimation. And we also have the ability to set a special recipe for the drying based on the type of material, whether it's historic or books. Once the documents and books have been dried, they may need to go through a cleaning process using a dry microbial sponge, a HEPA vac with a brush. This is done on material that might have been subject to non clean water, so that could be a gray or a black water. And once that is complete, it may need to go through an odor neutralization process or also go through gamut irradiation to sterilize the documents so that they are safe to use for you and your employees. The final stage in the process is to box the documents up. We attach a label that matches the inventory, ready the boxes for shipping. If you have any more questions or or need any more information, please visit amra store dot com or give us a call.

About the author

BM
Building Management

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About the Expert

BM
Building Management

Business Unit Manager of East Region at Polygon

Larry Waltemire is the Business Unit Manager of East Region at Polygon. He is focused on critical stages and technological advancements in document preservation, particularly at Polygon's Glen Burnie facility. Waltemire emphasizes the importance of prompt and precise emergency responses combined with specialized treatments.