Schneider Electric expands EcoCare to 3-phase UPS with AI-powered condition-based maintenance

BOSTON, June 30, 2026. Schneider Electric has expanded its EcoCare service plan to 3-phase uninterruptible power supply (UPS) systems, adding 24/7 remote monitoring, AI-powered condition-based maintenance, and expert support for organizations that need to keep critical power running.

The move targets a costly problem. Schneider cites downtime costs ranging from $10,000 to $10 million per hour, even as U.S. energy demand climbs; its research institute projects the country must add 1,000 to 2,000 TWh of electricity per decade to meet demand from AI, electrification, and industrial growth. In data centers, power is the leading cause of impactful outages, most often traced to UPS issues, and most incidents still involve human error.

The company points to gaps in current practice: it says 98% of sites face electrical safety risks, 71% lack the spare parts needed for business continuity, and 89% of organizations do not follow manufacturer-recommended maintenance.

How EcoCare works

EcoCare shifts maintenance from a fixed calendar to a condition-based model. Data such as temperature, wear, aging, partial discharge, and battery status flows into the EcoStruxure IT architecture, which follows the IEC 62443-4-1 security standard and undergoes CREST-accredited penetration testing. Schneider’s Connected Services Hub monitors UPS assets at the component level around the clock and uses predictive analytics to flag early signs of failure, then responds with remote troubleshooting or a targeted on-site visit.

AI models trained on what Schneider describes as the world’s largest installed base of electrical assets help set maintenance timing by analyzing wear, aging, temperature, and service history.

Customer results

• Up to 70% reduction in electrical failure risk and unplanned UPS downtime
• 66% fewer break-fix interventions, and five critical failures prevented per year
• Up to 50% reduction in intrusive maintenance visits and planned downtime
• 20% OpEx savings compared with traditional calendar-based maintenance
• At Compass Datacenters, a fleet of 78 EcoStruxure modular data centers reached up to 20% OpEx savings over two years by moving to condition-based maintenance

What EcoCare includes

• Break-fix emergency intervention backed by a service-level agreement
• Advanced technical support from certified experts
• A customer success plan with tailored guidance
• Training, spare parts, and on-site intervention at discounted rates

Where it fits

The 3-phase UPS expansion builds on the recent EcoCare for Building Management Systems launch and joins a portfolio that spans electrical distribution, single- and three-phase UPS, modular data centers, and building management systems. Schneider also offers EcoConsult, which advises on asset performance management strategy, and EcoFit, which covers modernization, circularity, and repairability with take-back options.

About Schneider Electric

Schneider Electric is a global energy technology company that electrifies, automates, and digitalizes industries, buildings, and homes. Its technologies help buildings, data centers, factories, infrastructure, and grids operate as connected ecosystems. The company employs 160,000 people and works with 1 million partners in over 100 countries. More at www.se.com.