Skip to content
MarketScale
‹ Back to IndustriesEducation Technology

How Parents Are The New Customers In Education: Remote Possibilities

Another edtech monolith about to crumble due to the pandemic, along with standardized testing and taking attendance, is how education software gets bought and used. In this episode of Remote Possibilities, Drops Chief Customer Officer Drew Banks talks about the surge in downloads for the company’s learning language app as the lockdowns began and…

This story was produced through MarketScale. See how Education Technology teams put it to work with Executive Thought Leadership.

Share
How Parents Are The New Customers In Education: Remote Possibilities

Get featured

Want MarketScale to feature Education Technology?

Book a 15-minute demo and we'll map your Education Technology expertise to the content buyers are searching for.

Book a demo

Another edtech monolith about to crumble due to the pandemic, along with standardized testing and taking attendance, is how education software gets bought and used. In this episode of Remote Possibilities, Drops Chief Customer Officer Drew Banks talks about the surge in downloads for the company’s learning language app as the lockdowns began and the quick pivot they took to provide extra curricular support for students using Droplets. These weren’t district buys but parents choosing the learning tools, a trend likely to expand as remote learning continues.

Topics include:

  • The ingredients needed for a valuable and successful e-learning tool
  • What the future of edtech looks like and how the education sector will have to adapt and innovate
  • What’s in store for Drops and how they’re supporting remote students

Drops entered into the children’s education market with the launch of Droplets, an app designed specifically to teach kids aged 8-17 to learn foreign languages. Through the use of word games, swipe-based interaction and quirky illustrations, Droplets is a COPPA -compliant approach to language learning that is both parent-approved and kid-friendly. Droplets’ short 5-minute sessions are aimed at kids and teens with shorter attention spans and also for parents concerned with screen time limits.

Since launching its flagship app in 2015, Drops has expanded its language learning scope with three companion apps: Scripts, which teaches learners how to read and write new alphabet and character-based writing systems; a visual online dictionary; and a Drops web app. D​roplets i​s the company’s first app to broaden the platform’s reach beyond adult language learners.

Droplets​ will be available for free download on iOS and Android, with the premium subscription providing unlimited access to the Drops suite of apps.

Stay Tuned for a New Episode this Friday!

Your experts belong here

Every story in MarketScale Education Technology starts with a company putting its implementation leads, instructional designers, and district partners on the record. Buyers are already reading this topic. The only question is whose experts they find.

Procurement teams read long before they ever call, and your implementers get to answer their questions first.

Get your team featuredSee how it works15 minutes, straight to a calendar.

Follow Education Technology Insights

Get new expert content in your inbox.

Education Technology: are you visible to AI?

Before they reach out, Education Technology buyers ask AI engines which vendors to trust. See how AI describes your company today, and where competitors show up instead.

Free workspace

You just read one Education Technology expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your implementation leads, instructional designers, and district partners into the articles, video, and social content Education Technology buyers are searching for. Create a free workspace and see it with your own people. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Education Technology Insights

AI tutoring is moving from “answer engines” to “process engines”, and K-12 buyers are starting to write that into the spec

AI tutoring is moving from “answer engines” to “process engines”, and K-12 buyers are starting to write that into the spec

AI tutoring is evolving from simply providing answers to facilitating the learning process. This shift is encouraging educational districts to integrate these advancements into their specifications, focusing on integrity, accessibility, and educational outcomes. The new approach emphasizes a Socratic method and rapid homework help to support process-based assessments.

  • 01AI tutoring is transitioning to focus on the learning process rather than just providing answers.
  • 02Educational districts are revising specifications to incorporate AI advancements with a focus on integrity and outcomes.
  • 03The emphasis on process-based assessments aligns with rapid homework solutions and the Socratic method.

Aug 24, 2026

The U.S. Department of Education’s edtech guidance turns “evidence” into a procurement requirement, even without new federal rules

The U.S. Department of Education’s edtech guidance turns “evidence” into a procurement requirement, even without new federal rules

The U.S. Department of Education has released a Dear Colleague letter that changes the criteria for districts when purchasing educational technology. The focus is now on demonstrating outcomes, evidence, and proof of implementation rather than just usage metrics like log-ins. This guidance emphasizes the importance of results and efficiency in edtech procurement.

  • 01Educational technology procurement requires proof of outcomes and efficiency.
  • 02Districts must provide evidence and proof of implementation when purchasing edtech.
  • 03Usage metrics like log-ins are no longer sufficient for edtech procurement justification.

Aug 23, 2026

Student success programs are colliding with student portals, and colleges are starting to run both like one system

Student success programs are colliding with student portals, and colleges are starting to run both like one system

Colleges are integrating student success programs with student portals to streamline their operations. The new SDX maturity model provides a framework for enhancing these digital journeys. Campus-level expansions are crucial for effective support program implementation.

  • 01Colleges are merging student success programs with student portals to create a unified system.
  • 02The SDX maturity model is a tool to improve digital journey management in education.
  • 03Campus-level expansions are essential for the successful implementation of support programs.

Aug 23, 2026

Explore More Education Technology Insights

Read more expert perspectives from across Education Technology.

Browse Education Technology Hub

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Education Technology and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512