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AI in the Classroom: Why AI-Powered Personalized Learning Might Not Deliver on its Promise

This episode of Class Disrupted examines whether AI-powered personalized learning can truly deliver on its promise in K-12 education. Host Michael Horn and co-host Diane Tavenner speak with Benjamin Riley of Cognitive Resonance, who argues that current AI systems lack a theory of mind and other cognitive capacities essential for genuine personalized learning. The conversation explores the gap between AI hype and the realities of how humans think and learn.

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By Michael B. Horn · Ai in EducationBenjamin RileyClass DisruptedCognitive Resonance
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Key takeaways

01

AI systems currently lack a 'theory of mind,' a core human cognitive capacity, which limits their effectiveness as personalized learning tools.

02

Despite rapid technological advances, AI-powered personalized learning may fall short of its promise because it doesn't replicate human cognition.

03

Studying how AI differs from human thinking can still yield valuable insights into human cognition and learning science.

AI is everywhere—and it’s evolving rapidly. From predictive algorithms to large language models like ChatGPT, artificial intelligence is reshaping how we work, communicate, and learn. As schools explore AI in the classroom, educators and researchers are asking: Does AI really understand us? Or are we projecting human-like thinking onto systems that are fundamentally different? The stakes are high: while AI promises personalized learning at scale, it may be missing key ingredients of how humans truly think and learn.

So what does it mean to say that “AI doesn’t think like us”? And if that’s true, what are the implications for education?

In this episode of Class Disrupted, part of The Future of Education podcast, co-hosts Michael Horn and Diane Tavenner welcome Benjamin Riley, founder of Cognitive Resonance. Riley brings a thoughtful, research-grounded skepticism to the hype around AI. He’s deeply curious—but not convinced—that current tools can meet the cognitive and cultural demands of education.

The key topics of conversation…

  • Why AI lacks a “theory of mind”—a crucial human capacity—and what that means for student learning.
  • Why the dream of personalized AI in the classroom may fall short, despite technological advances..
  • How studying AI can still teach us about human cognition, even if the machines don’t “think” like we do.

Benjamin Riley is the founder of Cognitive Resonance, a consultancy focused on applying cognitive science to improve decision-making, particularly in education and AI. He previously founded and led Deans for Impact, a national nonprofit transforming teacher preparation to improve student learning outcomes. With a background in law and public policy, Riley has held roles ranging from Deputy Attorney General in California to policy leader at NewSchools Venture Fund and a public policy fellow in New Zealand’s Ministry of Education.

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About the author

Michael B. Horn
Michael B. HornSpeaker, Writer & Advisor on the Future of Education, Clayton Christensen Institute

Michael Horn speaks and writes about the future of education and works with a portfolio of education organizations to improve the life of each and every student. He is the co-founder of and a distinguished fellow at the Clayton Christensen Institute for Disruptive Innovation, and host of the Future of Education podcast on MarketScale.

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About the Experts

Michael B. Horn headshot
Michael B. Horn

Co-host, Class Disrupted & The Future of Education

Clayton Christensen Institute

Michael Horn is an author, educator, and co-host of the Class Disrupted podcast and The Future of Education series on MarketScale. He is a co-founder of the Clayton Christensen Institute and writes and speaks widely on disruptive innovation in education. Horn has authored several books on education reform and personalized learning.

BR
Benjamin Riley

Founder

Cognitive Resonance

Benjamin Riley is the founder of Cognitive Resonance, a consultancy applying cognitive science to improve decision-making in education and AI. He previously founded and led Deans for Impact, a national nonprofit focused on transforming teacher preparation. His background spans law, public policy, and education reform, with roles including Deputy Attorney General in California and policy positions at NewSchools Venture Fund.

DT
Diane Tavenner

Co-host, Class Disrupted

Summit Public Schools

Diane Tavenner is the co-founder and CEO of Summit Public Schools and co-host of the Class Disrupted podcast. She is a prominent advocate for personalized learning and student-centered education. Tavenner is also the author of 'Prepared: What Kids Need for a Fulfilled Life.'