Skip to content
‹ Back to IndustriesBusiness Services

No-hire business applications rose 26.8% in AI-exposed industries

Applications for new businesses with no early hiring signals rose 26.8% in AI-exposed industries from early 2024 to early 2026, while payroll-bound applications fell 6.4%. Huntington plans to roll out AI agents for owner-operators.

This story was produced through MarketScale. See how Business Services teams put it to work with Executive Thought Leadership.

By MarketScale Newsroom · Small BusinessSolopreneursArtificial IntelligenceHuntington Bancshares
Share
No-hire business applications rose 26.8% in AI-exposed industries

Key takeaways

01

In industries highly exposed to AI, business applications without early signs of hiring rose from roughly 222,000 to 281,000 per quarter between the first quarter of 2024 and the first quarter of 2026, according to CNBC. In construction and wholesale trade, used as a comparison group, non-employer-type applications declined 0.4%.

02

Willen said a traditional product shoot could cost $2,000 to $5,000, work that OpenAI image tools now perform for him. For lenders, channel concentration could be a more useful risk question than headcount for AI-run sellers.

Free workspace

Turn your Business Services expertise into content.

Record interviews, organize footage, and write with AI on a free trial of the MarketScale platform for qualifying companies. No demo required, no credit card.

Try it Free

Alex Willen runs 12 e-commerce brands and expects them to bring in between $2.5 million and $3 million this year. His headcount is one.

Kristin Ginn runs a similar setup in services. After leaving Microsoft in March, she launched trnsfrmAItn, a consultancy that helps companies adopt AI. Seven months in, she had roughly $250,000 in work either already received or under contract through the end of the year. She has no staff and no regular contractors. CNBC profiled both founders on November 7 alongside new research suggesting they belong to a measurable pattern rather than being two outliers.

That pattern matters most to whoever sells to new small businesses: the bank opening the operating account, the payroll provider, the software vendor counting on a team that grows into more seats. When a company can scale revenue without hiring, the products built around its first employee lose their usual entry point.

Applications that skip the payroll step

The research comes from Liya Palagashvili, a labor economist who directs the Labor Policy Project at George Mason University's Mercatus Center, and it draws on U.S. Census Bureau business formation statistics. She found that in industries with high AI exposure, applications showing no early signs of hiring climbed 26.8%, reaching roughly 281,000 a quarter from about 222,000, when the first quarter of 2026 is compared with the same quarter of 2024. Over that period, applications in those industries with stronger signs of becoming employer businesses dropped 6.4%.

The comparison group is what gives the figure its weight. Palagashvili measured against construction and wholesale trade, where no-hire applications edged down 0.4% during the same period. That gap might reflect something particular to AI-exposed work. Palagashvili warned, however, that her results are preliminary and only descriptive, and that they do not prove AI caused the increase.

Change in business applications, Q1 2024 to Q1 2026 (%)
George Mason University Mercatus Center, Labor Policy Project, analysis of U.S. Census Bureau data, via CNBC · © MarketScaleDownload chart

Palagashvili describes the findings as preliminary and descriptive, and says they don't establish that AI caused the increase. The Census measure flags applications that lack the usual indicators of near-term payroll or hiring plans. It can't tell whether those businesses stayed one-person firms or hired later.

That gap is a familiar one. A September 2025 Census Bureau Center for Economic Studies working paper by Christopher Goetz, Henry Hyatt, Zachary Kroff, Kristin Sandusky and Martha Stinson noted that the youngest and smallest businesses tied to self-employment are often missing from economic data. The authors built a longitudinal dataset following owners of tens of millions of nonemployer businesses, including their entry, exit and changes in legal form. Applications are the earliest signal available. Tracking what these firms become will take that kind of follow-up data.

Where the payroll money goes instead

Willen's books show what a no-hire firm spends money on instead of wages. Across his brands, he relies on Anthropic's Claude for bookkeeping, customer service, advertising and inventory, and he uses OpenAI image tools for work that photographers and designers used to do. He told CNBC that without AI he would likely need another full-time employee, plus contractors to cover photography, design, bookkeeping and ad management. A designer used to charge $300 to $1,000 for a fresh set of listing images, and a traditional product shoot cost $2,000 to $5,000. Every one of those costs that AI eliminates, he said, adds directly to his profit.

Community PulseNov 5 to Nov 9

Claude adoption spreads into NetSuite finance workflows

12
threads
7
communities
Cooling, down from 13
momentum
  • Positive 25%
  • Neutral 0%
  • Mixed 75%
  • Negative 0%
Top topics
  1. claude24
  2. anthropic11

What organizational practices allow human-AI teams to consistently outperform their best individual member?

Paraphrased from practitioner discussion; no individual quoted

How should companies train staff to delegate and review AI agent work effectively?

Paraphrased from practitioner discussion; no individual quoted

How are frontier AI coding models differentiating on cost and efficiency rather than just raw intelligence?

Paraphrased from practitioner discussion; no individual quoted
How to read this

Counts are public professional discussion threads and posts observed in the Business Services listening index, classified for professional relevance; complaints, gossip and off-topic posts are excluded. Sentiment is per thread. Voices are paraphrased and aggregated; no individual, forum or platform is identified.

The cost structure of a company of one

$2,000 to $5,000
What a traditional product shoot could cost, work OpenAI image tools now do for Willen
1% to ~30%
Lone Trail's Shopify share, at acquisition and in a recent 30-day period

CNBC

The Lone Trail figure shows AI opening up a sales channel, not just cutting costs. Lone Trail is a hunting-gear brand whose products include binocular harnesses, packs, and other outdoor accessories. Willen said that when he acquired it, the Shopify site brought in roughly 1% of sales. He chose to keep the channel and rebuilt the site using ChatGPT and Claude, with AI also helping to manage Meta advertising. Shopify supplied roughly 30% of the brand's revenue over a recent 30-day period, he said.

For a lender or supplier, having no payroll does not make a firm low risk. For banks underwriting AI-run sellers, channel concentration could be a more useful risk question than headcount.

Solo at launch, maybe not for long

Both can be true. AI may let founders push back the first hire and then help them grow enough to make one. If so, the Mercatus figure describes how businesses start more than how they end up, and products sold to them would need to cover a longer solo phase before a team arrives.

Stanford economist Erik Brynjolfsson told CNBC the common mistake is to treat AI as a personal productivity tool when it's increasingly doing work that used to need a team. He expects a longer tail of strong small producers alongside more power concentrated in the hyperscalers, which could leave medium-sized firms in the weakest position. For vendors whose customer base sits in that middle, his view is worth testing against their own account data.

Banks build for the owner-operator

Some lenders are already designing for this customer. American Banker's John Reosti reported on November 3 that Huntington plans to roll out an AI operating system for time-strapped owner-operators. The initiative, 1866 Studio, launches with eight AI agents, and President Brant Standridge expects more than 60 within a year, with weekly releases of new agents once the program hits its stride. Goldman Sachs is taking a different route, focusing on education and research for small-business clients.

Huntington's plan lines up with Willen's setup, where Claude helps with bookkeeping, customer service, advertising and inventory. CNBC reported that in highly AI-exposed industries, applications for businesses with no early signs of hiring grew 26.8% between the first quarters of 2024 and 2026, while those with stronger indications of eventually becoming employer businesses declined 6.4%. The measure does not show whether those businesses stayed solo, but it suggests that more new small-business customers in those sectors could start out with no payroll. A bank that offers agents to that owner could become part of the toolset that replaces a first hire. That is a different product role from the payroll account it would once have sold.

Banks are also using the same technology on their side of the relationship. At American Banker's Small Business Banking conference on October 27, a session moderated by American Banker AI analyst Larry Cao brought together Teradata's Gary Class, Citadel Federal Credit Union's Michael Desimone and Capitol National Bank's Cristin Reid. They discussed agentic systems that spot cross-sell opportunities, flag at-risk relationships, prepare call briefs and automate follow-up, along with the governance needed to run them responsibly. A separate fireside chat with Thread Bank's Amanda Coleman examined how banks bring accounting, payroll and e-commerce services to small business clients eager to manage cash flow more effectively.

Before treating payroll as the default cross-sell for a new business account, check whether the applicant showed any hiring plans at formation. In AI-exposed industries, a growing share don't, and their spending goes to AI tools and sales platforms.

Signals for the next four quarters

The Census series itself will test this reading. Quarters after early 2026 will show whether the gap between no-hire and employer-type applications in AI-exposed industries keeps widening, and whether construction and wholesale stay flat. The measure tracks applications, not what happens after launch, so it will not show on its own whether these applicants stay solo.

The second is Huntington's own target. If 1866 Studio grows from eight agents to more than 60 within a year, as Standridge expects, owner-operators will be able to choose between a bank's agents and the Claude or ChatGPT subscriptions they already use. Whichever they pick will show small-business banking teams which product actually replaced that first hire.

Featured companies

Your experts belong here

Every story in MarketScale Business Services starts with a company putting its consultants, practice leads, and account teams on the record. Buyers are already reading this topic. The only question is whose experts they find.

Clients hire the firm whose thinking they have already read, which means fewer cold conversations for your partners.

Book DemoSee how it works15 minutes, straight to a calendar.

About the author

MarketScale Newsroom
MarketScale NewsroomEditorial Team, MarketScale

The MarketScale Newsroom reports on the companies, technologies, and trends shaping 16 B2B industries. It turns primary sources and expert commentary into clear, useful coverage for the people doing the work.

B2B Weekly

The week in Business Services, and sixteen other industries, every Monday.

Ten stories, one-line takes, five minutes. Free.

Business Services: are you visible to AI?

Before they reach out, Business Services buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free Trial

You just read one Business Services expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your consultants, practice leads, and account teams into the articles, video, and social content Business Services buyers are searching for. Start a free trial and see it with your own people. For qualifying companies, no credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What your free trial includes

Hands-on access to the MarketScale platform
Media requests to your crowd, remote recording, AI writing tools
No demo required. No credit card.
For qualifying companies. Company confirmation required.

More Business Services Insights

The Early Scale: Genmab's petosemtamab halves cancer death risk in combo with Keytruda

The Early Scale: Genmab's petosemtamab halves cancer death risk in combo with Keytruda

The strategic roles of sustainability and innovation continue reshaping industries. Agrivoltaics, combining agriculture with solar energy, offer new possibilities for both renewable energy and farmland utility. As the renewable sector evolves, sustainability's economic potential will expand, demonstrating that green initiatives can go hand-in-hand with profitability. Meanwhile, biotech breakthroughs in cancer treatment promise transformative changes in healthcare outcomes, and shifting business strategies underscore the need to realign traditional service offerings.

  • 01Genmab's petosemtamab combined with Keytruda reduces head and neck cancer death risk by 50% in Phase 3 trial
  • 02Agrivoltaics enables dual-use land for solar power and agriculture, diversifying farmer income while supporting renewable energy and sustainability goals

Nov 10, 2026

Accenture's managed services business now outearns its consulting arm

Accenture's managed services business now outearns its consulting arm

Accenture's managed services revenue reached $37.3 billion in fiscal 2026, edging past consulting's $36.9 billion. It is the first year managed services has been the larger half in FourWeekMBA's series going back to fiscal 2021.

  • 01Managed services revenue grew 8% year-over-year in fiscal 2026 while consulting grew 5%, a three-point gap that held after adjusting for currency effects
  • 02Managed services bookings reached $43.67 billion versus consulting's $40.86 billion in fiscal 2026, with book-to-bill ratios of 1.17 and 1.11 respectively signaling both segments signed more work than delivered
  • 03Accenture employed 814,000 people at 93% utilization as of August 31, 2026, with workforce concentrated in India, Philippines, and US and voluntary attrition running at roughly 13% annually

Nov 9, 2026

The Early Scale: Retail Growth: Arko's Remodeled Stores Achieve Double-Digit Increases

The Early Scale: Retail Growth: Arko's Remodeled Stores Achieve Double-Digit Increases

In a world of rapid technological advances and market shifts, understanding how these developments impact business decisions is crucial for maintaining a competitive edge. Businesses must not only keep abreast of market trends but also anticipate the challenges that come with them. Recent events highlight significant growth in B2B sectors, driven by innovative uses of technology and strategic partnerships. From healthcare advancements to retail innovations, the B2B landscape is evolving rapidly, urging leaders to not just respond but proactively craft their strategies.

  • 01Arko's remodeled convenience stores generated low double-digit sales growth with 34.8% merchandise margin and 16% increased promotional spending.
  • 02Caris Life Sciences introduced blood-based treatment response monitoring as it posted 27% Q3 revenue growth, raising annual guidance above $1 billion.
  • 03Reducing empty truck miles by 4% to 8% requires balancing driver wages with freight hours to avoid unintended wage impacts.

Nov 9, 2026

Explore More Business Services Insights

Read more expert perspectives from across Business Services.

Browse Business Services Hub

About the Expert

MarketScale Newsroom
MarketScale Newsroom

Editorial Team

MarketScale

The MarketScale Newsroom reports on the companies, technologies, and trends shaping 16 B2B industries. It turns primary sources and expert commentary into clear, useful coverage for the people doing the work.

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Business Services and beyond.

Book a Demo

Or call us. No forms required. We pick up. 214-945-2512