Skip to content
MarketScale
‹ Back to IndustriesBusiness Services

Common Language, Better Contracts: NCMA’s Mission to Modernize Government Procurement

The NCMA is working to modernize government procurement by using standardized terminology in federal contracting. This effort aims to unlock savings and reduce procurement delays, ultimately making the process more efficient. Bernadette Bulacan discusses this initiative with Kraig Conrad, emphasizing AI and digital transformation as key elements.

This story was produced through MarketScale. See how Business Services teams put it to work with Executive Thought Leadership.

Promoted content from Icertis on MarketScale.

By MarketScale · Bernadette BulacanContract ManagementFast TrackGovernment Contracting
Share

Key takeaways

01

Standardized terminology can significantly reduce costs and delays in government procurement.

02

The NCMA's Better Contracting Initiative focuses on improving early-stage collaboration.

03

AI and digital transformation present opportunities to enhance strategic contract management.

Get featured

Want to get featured in MarketScale Business Services?

Create a free MarketScale workspace and get your company's expertise featured across our Business Services coverage. No credit card, no demo required.

Start free

As the complexity of federal contracting deepens with each new regulation, executive order, or technology shift, agencies are searching for clarity and cohesion. With AI and digital transformation taking center stage across public and private sectors alike, the stakes have never been higher—especially when it comes to making taxpayer dollars count. According to the U.S. Office of Management and Budget, inefficient procurement practices can cost the government billions each year. As policy demands increase and the workforce landscape shifts, contract managers are being asked to do more—with smarter tools and shared understanding.

So how can the government's acquisition community build more transparent, agile, and outcome-driven contract processes in today's rapidly evolving environment?

In this episode of Fast Track by Icertis, Chief Evangelist Bernadette Bulacan sits down with Kraig Conrad, CEO of the National Contract Management Association (NCMA), to explore the evolving role of contract professionals and the tools they need to thrive. The conversation spans critical themes like the Better Contracting Initiative, workforce modernization, and the ambitious push for a "common language" in contracting.

The ambitious push for a "common language" in contracting.

  • Kraig Conrad introduces the NCMA's Contract Management Standard (CMS) as a foundational tool for aligning federal and commercial procurement language and practices.
  • The Better Contracting Initiative is helping agencies improve early-stage collaboration across acquisition teams to drive better outcomes.
  • AI and digital transformation, while still unevenly adopted, offer vital opportunities to reduce compliance burdens and refocus talent on strategic goals.

Kraig Conrad is the CEO of the National Contract Management Association, where he leads efforts to elevate the profession through education, certification, and standards development. Under his leadership, NCMA has grown its community to nearly 100,000 participants and has led the adoption of ANSI-accredited standards. Kraig holds leadership experience across professional associations and is a prominent voice in the government contracting space.

Icertis

Part of this channel

Icertis

AI-powered contract intelligence for global enterprise compliance and growth.

Visit the channel

Your experts belong here

Every story in MarketScale Business Services starts with a company putting its consultants, practice leads, and account teams on the record. Buyers are already reading this topic. The only question is whose experts they find.

Clients hire the firm whose thinking they have already read, which means fewer cold conversations for your partners.

Get your team featuredSee how it works15 minutes, straight to a calendar.

Follow Business Services Insights

Get new expert content in your inbox.

Business Services: are you visible to AI?

Before they reach out, Business Services buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free plan

You just read one Business Services expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your consultants, practice leads, and account teams into the articles, video, and social content Business Services buyers are searching for. Create a free workspace and see it with your own people. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale workspace, up to 10 people
One professional video edit a month for qualifying companies
Media requests to your crowd, remote recording, AI writing tools
$0, no credit card, nothing that expires

More Business Services Insights

73% of security buyers put vendor staying power ahead of price and performance

73% of security buyers put vendor staying power ahead of price and performance

Genetec's sixth annual State of Physical Security report, drawn from 7,368 responses and released to frame 2026 priorities, finds 73% of end users weigh vendor stability above product performance (45%) and price (43%). More than 70% already run unified systems. AI interest among end users more than doubled, though 70% worry about how AI systems use data and how the AI works.

  • 01More than 70% of respondents already use unified or integrated systems, and 60% say their main motivation for replacing legacy technology is to integrate new capabilities.
  • 02End users want AI to help navigate alarms and support investigations, yet 70% worry about how AI systems are built and rolled out, chiefly data use and understanding how the AI works, which the report says underlines the need for clear guidance from vendors.

Sep 14, 2026

The Early Scale: Gartner Reports 58% of Finance Teams Now Use AI

The Early Scale: Gartner Reports 58% of Finance Teams Now Use AI

AI is rapidly reshaping traditional sectors, from finance to logistics, bringing new efficiencies and challenges. As leaders rush to digitize, they must weigh the balance between innovation and risk management. The smart application of AI technology isn't just a future consideration, it's a present necessity. Not staying informed and adaptive can leave your business trailing behind.

  • 0158% of finance teams now use AI technologies.
  • 02AI integration offers new efficiencies across sectors.
  • 03AI is considered a present imperative, not just a future necessity.

Sep 14, 2026

Gartner says 58% of finance teams now use AI

Gartner says 58% of finance teams now use AI

Gartner puts finance AI adoption at 58% in 2024, up 21 points from 2023. Now finance teams need ROI and cost benchmarks. That lands on governance, vendor selection, and measuring AI value without breaking controls.

  • 0158% adoption is a useful internal benchmark: if finance is still piloting, peers may already be scaling workflow-level use cases.
  • 02The Gartner survey found 66% of finance leaders are more optimistic about AI than last year, according to CFO Dive.
  • 03Gartner’s pitch for CFO-facing tools, from AI use-case libraries to budget and efficiency benchmarks, indicates procurement cycles are shifting toward packaged evaluation and governance artifacts.

Sep 13, 2026

Explore More Business Services Insights

Read more expert perspectives from across Business Services.

Browse Business Services Hub

About the Experts

M
MarketScale

Chief Evangelist at Icertis

Bernadette Bulacan is the Chief Evangelist at Icertis. She sits down with industry leaders to explore the evolving role of contract professionals and the tools they need to thrive. Bernadette has been at the forefront of discussions on AI, digital transformation, and strategic contracting initiatives.

KC
Kraig Conrad

CEO

National Contract Management Association

Kraig Conrad is the CEO of the National Contract Management Association, where he leads efforts to elevate the profession through education, certification, and standards development. He has grown NCMA’s community to nearly 100,000 participants and has led the adoption of ANSI-accredited standards.

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Business Services and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512