Overview

MarketScale makes it easy to request edits and revisions so your content turns out exactly how you want it.

Everything happens inside Media Studio, your one-stop shop for:

How to Request a Revision

If your media needs additional edits, follow these steps:

Reviewing Completed Edits

Once your edits are finished:

If additional changes are needed, simply repeat the revision process.

How the Editing Workflow Works

After you submit a request:

Troubleshooting: Edits Not Submitting

If your request doesn't seem to go through:

If everything looks correct and it's still not working, reach out to your MarketScale lead for help.

Important: Review Before the 14-Day Window Closes

If no comments or revision requests are submitted within 14 days of the latest version being delivered, MarketScale will automatically mark your content as Complete. Once content is marked Complete, no further revisions can be requested. Be sure to review your media and submit any revision requests before this window closes.

Tips for Better Revision Requests

To get faster, more accurate edits:

FAQ

Why weren’t my revision notes seen by the editing team?

Always leave your feedback comments in the latest version of your edit, located on the left-hand side of the version ribbon in Media Studio. Comments left on older versions may not be relevant to the most recent edit and can easily be missed during the revision process.

If you leave additional feedback after a revision request has already been submitted, notify support or your coach so the editing team can ensure the late-added notes are reviewed and addressed.

I added comments, but no edits were made. What happened?

Timestamped comments by themselves do not start the revision workflow. After leaving comments, click “Request Revision” and complete the edit brief to officially submit your changes.

How do I know if my revision request was submitted successfully?

After submitting your request, the project status should update to reflect that editing is in progress. If the status doesn’t change, refresh the page to confirm the revision request was submitted correctly.

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