Software & Technology · Topic
Digital Transformation
30 articles from Software & Technology practitioners
B2B ecommerce is posting real numbers — and operators are taking notice
MSC Industrial's Q3 topped $1B in sales as B2B ecommerce adoption accelerates. Here's what the data means for procurement and ops teams.
Southeast Asia's enterprise AI push hits a familiar wall: data, talent, and integration debt
SEA enterprises are accelerating AI investment, but legacy infrastructure, talent gaps, and ERP friction continue to stall real deployment.
B2B digital commerce hits its stride: MSC Industrial, Carrier Enterprise, and Sherwin-Williams show how it's done
B2B ecommerce is moving from experiment to core revenue engine, with real numbers from MSC Industrial, Carrier Enterprise, and Sherwin-Williams proving the poin
How the Future of Work Is Being Reshaped by AI, Human Creativity, and Customer-Centered Leadership
As artificial intelligence rapidly reshapes industries, many professionals are asking the same urgent question: what happens when AI starts replacing not just repetitive tasks, but the foundational entry-level roles that once launched careers? According to Goldman Sachs Research, AI could expose the equivalent of 300 million jobs globally to automation, while potentially automating tasks…
AI Is Reshaping Hiring Strategy And Critical Roles Are Shifting to Permanent Talent
Artificial intelligence is no longer a future-state discussion—it’s a present-day leadership priority. As enterprises accelerate the adoption of generative AI and automation tools, hiring strategies are evolving alongside broader business transformation. According to McKinsey’s 2025 State of AI report, 88% of organizations now report using AI in at least one business function, underscoring how…
Consulting Reframed: Perspective, Leadership, and Impact Beyond the Client
As organizations navigate accelerating digital transformation, tighter margins, and increasing organizational complexity, the role of consultants is being re-examined. Today’s most effective consulting leaders are no longer valued simply for delivering projects, but for bringing outside perspective, cross-industry insight, and the ability to lead through ambiguity. Most large organizations today are not short on…
One Team, Shared Goals: Inside CG Infinity’s Client Philosophy
Successful Salesforce initiatives rely on alignment as much as technology. When partners stay focused on delivery rather than shared priorities, projects risk meeting technical requirements without achieving real business success. The strongest outcomes come from teams that treat client priorities as the foundation for every decision and operate from a clear client philosophy. That…
How CG Infinity’s Focus on Customer Advocacy Drives Better Delivery Outcomes
Strong delivery starts with advocacy—making sure customer priorities are clearly represented, consistently elevated, and never lost as work moves forward. At CG Infinity, that advocacy shows up through proactive thinking, idea-sharing, and a commitment to pushing for better outcomes at every stage of an engagement. Customer voices remain front and center, shaping decisions and…
How CG Infinity’s Salesforce Practice Delivers Measurable Client Impact
CG Infinity’s Salesforce practice focuses on delivering clarity, discipline, and real outcomes—helping clients avoid unnecessary spend while building only what truly drives value. With deep expertise across Marketing Cloud, Sales Cloud, and Service Cloud, CG Infinity partners closely with clients to deliver focused, high-impact solutions that make a measurable difference. Jeff Abernathy, VP of…
Advocacy in Action: How CG Infinity’s Salesforce Practice Puts Clients at the Center of Delivery
In today’s enterprise tech landscape, successful Salesforce implementations hinge less on shiny features and more on how well partners align with the real, day-to-day needs of the business. The firms that stand out are the ones that treat delivery as a shared mission—where strategy, execution, and accountability are woven together from the first conversation…
The Product Leadership Playbook: Lessons from SaaS Growth, FinTech Reinvention, and Startup Journeys
The world of tech rarely stands still. SaaS is growing faster than ever, reshaping how businesses deliver value, while fintech continues to reinvent how we pay, shop, and prove who we are. And the numbers back it up: The SaaS market, worth $266 billion in 2024, is projected to exceed $315.6 billion this year…
Coupa and UPS Showcase AI-Driven Innovation at Topgolf Atlanta Customer Event
Coupa’s Topgolf Atlanta Customer Event blended business insight with camaraderie, showing how professional gatherings can be both productive and fun. With UPS sharing its experience on Coupa’s AI-native platform, attendees gained a firsthand look at how technology is shaping supply chain innovation. But beyond the technical discussions, the event’s true value lay in the human…
From Procurement to AI: Coupa’s London Stop Charts the Future of Business Agility
Coupa’s London World Tour stop highlighted how digital transformation is reshaping the intersection of procurement, finance, AI, and supply chain management. In an era where disruption is constant, the ability to integrate intelligence and agility across these domains is becoming a defining advantage for global enterprises. By fostering dialogue among industry leaders in an intimate…
Digital Tools Driving Excellence: How AI, Blockchain, and Analytics Transform EY’s Client Outcomes
The Digital Imperative in Professional Services In today’s rapidly evolving business landscape, the integration of advanced digital tools—from AI and machine learning to blockchain and sophisticated analytics—has become essential for delivering exceptional audit quality, tax strategy effectiveness, and advisory outcomes. At EY, we’re witnessing firsthand how these technologies are not just enhancing our capabilities…
How AI and Digital Platforms Are Transforming Work at EY: Insights from Industry Leaders
The Digital Revolution in Professional Services The integration of AI and digital platforms is fundamentally reshaping how teams collaborate, upskill, and deliver value to clients at EY. This transformation extends beyond simple automation—it represents a paradigm shift in how professional services firms operate, innovate, and create competitive advantage. We asked industry thought leaders to share…
Reflection and What’s Ahead: How Applied Digital Built the AI Factories of Tomorrow
As AI adoption accelerates at an unprecedented pace—ChatGPT alone sees 2.5 billion daily prompts just two and a half years after launch—digital infrastructure is racing to keep up. At the center of this transformation are purpose-built data centers, evolving from air-cooled Bitcoin facilities to liquid-cooled “AI factories” designed to power the next generation of…
The Future of Fiber: Strategies and Collaboration
As next-generation broadband continues to transform digital experiences across the U.S., Internet Service Providers (ISPs) are reshaping how we think about infrastructure, speed, and scalability. The industry is no longer just about faster speeds—it’s about smarter service, tailored rollouts, and future-ready networks that can meet the evolving needs of homes, businesses, and communities. In this…
Security Integrators at a Crossroads: Adapt to AI, Cloud, and Talent Gaps or Fall Behind
As the security technology sector faces an urgent need to modernize, topics like identity management, cloud migration, and workforce development are quickly taking center stage. The global cybersecurity workforce grew by 12.6% between 2022 and 2023, yet a gap of 4 million professionals remains, highlighting the critical shortage of technical talent and intensifying pressure…
Mobile Credentials Are a Journey, Not a Jump
As the physical security landscape continues to evolve, system integrators find themselves at the intersection of rapid technological innovation and ever-growing client demands. Artificial intelligence and machine learning are no longer distant concepts—they’re becoming standard components of modern security solutions, from predictive threat detection to real-time analytics. At the same time, the growing adoption…
NVIDIA GTC 2025 Puts AI Infrastructure in the Spotlight and Applied Digital Delivers
At NVIDIA GTC 2025, the spotlight is on more than just AI models—it’s on the infrastructure that makes them possible. Applied Digital is taking center court with its cutting-edge, liquid-cooled data centers, designed to handle the demands of large-scale, high-performance computing. As AI continues to evolve at a breakneck pace, the need for powerful,…
Opportunity Is Knocking, Small Towns Must Answer
As innovation spreads beyond urban centers, small towns are increasingly finding themselves at the forefront of economic transformation. Whether it’s a tech company setting up shop or a new industry planting roots, these shifts present a rare chance for rural communities to redefine their futures. But opportunity alone isn’t enough—it takes local leadership, a collaborative…

The Impact and Future of Self-Service in Retail: Insights from Position Imaging
As the global pandemic reshapes purchasing habits, retail is undergoing significant transformation. Emerging trends like self-service are experiencing exponential growth, driven by evolving consumer expectations and the accelerating shift towards digitalization. The figures are telling, with self-checkout usage growing by an impressive 30%, and 73% of shoppers now preferring to handle returns independently. So,…
Santa Claus Embraces Digital Transformation with Premio’s Rugged Edge Computing Solutions
Los Angeles, CA — December 18, 2024 Premio Inc., a global leader in rugged edge computing solutions, is thrilled to announce its pivotal role in the digital transformation of one of the world’s most iconic and demanding operations—Santa’s North Pole workshop. In a festive and educational holiday edition of the Rugged Edge Survival Guide, Premio’s…
Related Companies Invests in Applied Digital to Support Data Center Growth
Data center growth is transforming the real estate landscape as demand for digital infrastructure continues to rise. These facilities are gaining prominence among investors, driven by the rapid expansion of the tech industry. Jeff Blau, CEO of Related Companies, discussed this shift, highlighting their recent investment in Applied Digital’s North Dakota data center project. While…
Cybersecurity Risks and Patient Risks are at a Crossroads as Tech Moves Rapidly
The current digital transformation reshaping healthcare is standing out not only for its rapid adoption of technology, but also for the unique challenges it’s facing in balancing its cybersecurity risks and patient risks. Healthcare systems increasingly rely on interconnected technologies and AI, but the stakes of maintaining tight security measures are incredibly high now….
Major Brands Are Investing in Generative AI for Digital Commerce. They Need to Prioritize Data Transparency to Build Consumer Trust.
In the rapidly evolving world of digital commerce, how can businesses harness the power of generative AI without crossing the ethical line of consumer privacy? Making best use of generative AI in digital commerce is proving a more difficult balancing act than the initial hype around tools like ChatGPT may have signaled. A…
Future Cars Set to Transform Beyond Mere Transport into Dynamic Interactive Spaces, Thanks to Emerging Tech
How is emerging tech redefining our relationship with cars, transforming them from mere transportation tools into dynamic, interactive spaces? Michael Harrell, SVP of Engineering Maps at TomTom, offers a visionary perspective on this transformation, emphasizing the profound changes in how we interact with our vehicles. His insights were particularly highlighted at the CES 2024…
As Businesses Integrate AI, They Must Look Beyond Benefits and Toward Accountability and Ethical Consequences
As the modern business landscape continues to rapidly integrate AI, it’s imperative to approach its applications with a discerning eye. While the capabilities of AI are vast, it’s a myth to consider it a panacea; understanding its strengths and limitations is crucial. This is precisely where the ethical mandates around AI come into…
EY-Shopify Global Alliance with Warren Tomlin
On this episode of the What Just Happened? podcast, host Christine Russo speaks with Warren Tomlin, Managing Partner at EY, on the new alliance his company just made with Shopify. It might seem strange for a company like EY to team with Shopify, but Warren makes a case for it. “It’s not about how it…
Applied Digital: From ‘What Ifs’ to Tangible Innovation
Applied Digital envisions a future where high-performance computing data centers aren’t just functional but transformative. With meticulously designed digital infrastructure, they aim to cultivate an environment ripe for innovation. In their perspective, every element, from airflows to dynamic server configurations, are potential drivers of change. In the fast-paced digital age, Applied Digital positions itself as…