Business Transformation

80% of B2B tech buyers now use AI agents, forcing procurement and sales teams to rebuild how enterprise deals get done

IDC finds 8 in 10 B2B tech buyers already use AI agents in purchasing decisions, while Gartner projects 80% of CSOs will require AI-augmented sales plans by 203

B2B digital commerce is hitting escape velocity, and distributors who ignore it are already behind

Amazon's 20% Q2 growth and Watsco's 37% digital revenue share signal that B2B ecommerce is no longer optional for distributors and operators.

Enterprise AI is splitting into two economies: leaders redesigning operations and spenders chasing ROI that never arrives

A clear divide is emerging in enterprise AI: organizations that redesign how work gets done are pulling ahead, while those treating AI as a tool layer are falli

Amazon Business reaches $60 billion in annualized gross sales as agentic AI rewrites B2B discovery

Amazon Business hits $60B in annualized gross sales while agentic AI agents begin replacing human-driven B2B product discovery.

Amazon Business hits $60 billion in annualized gross sales as agentic AI reshapes B2B procurement

Amazon Business has reached $60B in annualized gross sales, a milestone that arrives just as agentic AI begins rewiring how B2B buyers discover and purchase.

A Practical Guide to Modern AI Architecture, Workflow-First Thinking, and Scalable Business Value

Artificial intelligence has already moved beyond the hype cycle and into the day-to-day reality of business operations. Companies across industries are rushing to integrate AI into their workflows, but many are running into the same challenge: it’s relatively easy to build something that works in a demo, and much harder to make it reliable…

A Practical Conversation About AI in Business: From Hype to Real-World Impact

Artificial intelligence has moved from buzzword to boardroom priority at a staggering pace. Yet despite widespread adoption, many organizations are still struggling to turn experimentation into measurable business value—some estimates suggest the majority of enterprise AI initiatives fail to scale successfully. As AI becomes “table stakes” across industries, the real challenge is no longer…

One Team, Shared Goals: Inside CG Infinity’s Client Philosophy

Successful Salesforce initiatives rely on alignment as much as technology. When partners stay focused on delivery rather than shared priorities, projects risk meeting technical requirements without achieving real business success. The strongest outcomes come from teams that treat client priorities as the foundation for every decision and operate from a clear client philosophy. That…

Coupa and UPS Showcase AI-Driven Innovation at Topgolf Atlanta Customer Event

Coupa’s Topgolf Atlanta Customer Event blended business insight with camaraderie, showing how professional gatherings can be both productive and fun. With UPS sharing its experience on Coupa’s AI-native platform, attendees gained a firsthand look at how technology is shaping supply chain innovation. But beyond the technical discussions, the event’s true value lay in the human…

From Procurement to AI: Coupa’s London Stop Charts the Future of Business Agility

Coupa’s London World Tour stop highlighted how digital transformation is reshaping the intersection of procurement, finance, AI, and supply chain management. In an era where disruption is constant, the ability to integrate intelligence and agility across these domains is becoming a defining advantage for global enterprises. By fostering dialogue among industry leaders in an intimate…

Global Events Highlight: SMART Technologies Leads the Way with Education and Business Operations Tools

SMART Technologies has had the exciting opportunity to engage with customers and partners across several key global events, including Bett in London, FETC in Orlando, ATIA in Orlando, ISE in Barcelona, and TCEA  in Austin. These gatherings showcase the latest in educational and business technology trends. Our journey included dynamic presentations, interactive sessions, and…

As Businesses Integrate AI, They Must Look Beyond Benefits and Toward Accountability and Ethical Consequences

As the modern business landscape continues to rapidly integrate AI, it’s imperative to approach its applications with a discerning eye. While the capabilities of AI are vast, it’s a myth to consider it a panacea; understanding its strengths and limitations is crucial. This is precisely where the ethical mandates around AI come into…

What Zuckerberg Got Wrong With the Metaverse

Dan Newman, Principal Analyst & Founding Partner, of Futurum Research gives his hot take on what Mark Zuckerberg got wrong with the launch of the Metaverse. Dan’s Thoughts: Mark Zuckerberg didn’t get much right this past year. The whole meta debacle was a big failure, but not because companies don’t need to make big bets….

Why Businesses are Making More Long-Term IoT Investments

The march toward Industry 4.0 continues, and it seems businesses are more comfortable with their role in this transformation than ever before. Increasingly utilizing IoT as part of their business plans, new research from Information Services Group (ISG) found that companies are not only rapidly revamping their IoT plans, but they’re “growing more ambitious” with…

Technology Leaders Are No Longer Behind the Scenes, They Are Integral for Driving Strategy

Toby Buckalew, Interim CIO, Columbia Advisory Group, is a leading technology strategist with over thirty years of industry experience. Jason Claybrook sat down with Buckalew for an in-depth discussion on his career and insights into the current state of IT management. Buckalew witnessed plenty of technology evolution and innovation during his lengthy career in…

Disrupting the Traditional Outsourcing Model

Key Insights: SMC Squared builds productive, team-fitting IT hubs for US-based and multinational companies. These hubs are rich with talent and provide companies with a cost advantage. Having a trusting relationship with partners is key to success in the industry.   Patricia Connolly recognized the need for change in an industry grappling for movement: outsourcing….

The Future of Data Management According to the Father of Edge Computing

The increasingly endless pool of data that businesses generate is becoming increasingly difficult to sort and analyze. Businesses are inundated with data that compounds daily as IoT and AI technology continues to evolve. And unless a business is properly set up to collect, store, and analyze the data they collect, the data itself becomes virtually…

Understanding Digital Disruption and Transformation: The Mecca Minute

Understanding Digital Transformation   Digital transformation is yet another oversimplified set of buzzwords with a very complicated meaning. Digital transformation is most often associated with the conversion of a largely manual processes into a highly efficient and inherently more organized process using data. It can also be applied to streamlining the development of products…

Breaking Down The “IT Language Barrier” with Chad Mantooth & Scott Courtney of Pinnacle Business Systems

Ever since the dawn of High Speed Internet, becoming technologically literate has become easier than ever. Need to learn a new skill? Head to YouTube, forum pages, etc. But for a later generation of business owners who either grew up without modern technology or haven’t learned how to engage with it on a major…