Skip to content
MarketScale
‹ Back to IndustriesSoftware & Technology

Getting the Most from Connect Fonts

This video is from a webinar introducing Connect fonts and their features. The webinar hosts include Walter Townsend, a CSM from the UK office, Taylor from the Texas location, and Jeff Johnson, a senior global manager of support. Patrick, the director of success at Extensis, is leading the webinar and emphasizes the importance of customer…

This story was produced through MarketScale. See how Software & Technology teams put it to work with Executive Thought Leadership.

By Software And Technology ·
Share

Key takeaways

01

This video is from a webinar introducing Connect fonts and their features.

02

The webinar hosts include Walter Townsend, a CSM from the UK office, Taylor from the Texas location, and Jeff Johnson, a senior global manager of support.

03

Patrick, the director of success at Extensis, is leading the webinar and emphasizes the importance of customer…

This video is from a webinar introducing Connect fonts and their features.

The webinar hosts include Walter Townsend, a CSM from the UK office, Taylor from the Texas location, and Jeff Johnson, a senior global manager of support. Patrick, the director of success at Extensis, is leading the webinar and emphasizes the importance of customer feedback and engagement.

Video TranscriptExpand ↓

Hello, everyone, and thanks for joining today's getting the most from Connect fonts webinar. Just a couple of quick housekeeping items before we dive in. This meeting room maxed out at around a thousand people, and thirteen hundred folks have registered to attend. So if some folks aren't able to get in today, our apologies, We'll make sure to follow-up with recording of the webinar so they can still participate offline. Additionally, if you have any questions, please post them in the q and a section available on your Zoom menu below. Due to the volume of attendees, we may not be able to answer all your questions today. If we aren't able to get to your questions, we'll make sure to follow-up via email within three business days. That said, let's let's go ahead and get started. Just a quick introduction of the folks on the call today. First up, we have Walter Townsend, a top CSM from our UK office. Hi, everyone. I've been with Accentus about three years. Allopatra or our European customers in both English, French, and German. The British accent comes naturally, I don't have to put it on. So apologies if that's a bit distracting or I straightened to too many anglicisms. Great to see everyone on the call. Fantastic to see so many people here. Thank you, Walter. And next up, we have Taylor, another top CSM this time from our Texas location currently in an ice storm. Thanks, Patrick. Hi, everybody. Thank you for joining. I've been with Exensus for almost two years now, have to get it in to connect, and answer all the questions we've been getting. And we're very lucky today to have Jeff Johnson, our esteemed senior global manager of support helping us with our q and a section. Hey, good morning. Good afternoon, everybody. Glad to have you here. I've been with Extenses for about seven years, and been working in the creative field for almost thirty. So happy to be here, and look forward to answering some of the questions on the live chat. As Patrick said, if we don't get to them, we will get to them, so post those on there, and I'll type as fast as I can. Thank you so much, Jeff. And lastly, I'm Patrick. I'm the director of success here at Extensus. And my key focus is Connect fonts and specifically the most important part of Connect fonts are our customers. This webinar is a result of feedback we've received from folks just like you, you'd like to hear about different topics, please let us know, and we'll keep doing things like this to stay engaged with our customers.

About the author

SA
Software And Technology

Software & Technology: are you visible to AI?

Before they reach out, Software & Technology buyers ask AI engines which vendors to trust. See how AI describes your company today, and where competitors show up instead.

Free workspace

You just read one expert. Imagine publishing your whole team.

This article was produced through MarketScale. Create a free workspace and turn your own team's expertise into articles, video, and social posts. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Software & Technology Insights

Buying AI tools isn't enough: two reports show strategy, not spend, drives enterprise returns

Buying AI tools isn't enough: two reports show strategy, not spend, drives enterprise returns

Reports from BCG and Ramp/Revelio Labs indicate that having a clear strategy for AI use is more critical for driving enterprise returns than merely investing in AI tools. According to the data, 66% of regular AI users receive minimal guidance. Strategic clarity proves to have a more substantial impact on measurable outcomes compared to just having access to AI tools.

  • 01Strategic clarity is crucial for maximizing AI returns.
  • 02Merely investing in AI tools is insufficient without guidance.
  • 0366% of regular AI users report lack of guidance.

Jul 13, 2026

Buying AI tools isn't enough: two reports show strategy, not spend, drives enterprise returns

Buying AI tools isn't enough: two reports show strategy, not spend, drives enterprise returns

Two reports suggest that simply investing in AI tools does not guarantee enterprise returns. Strategic planning and guidance for workers on utilizing AI effectively are essential. The reports highlight that while some companies have expanded their workforce, many employees lack guidance on new efficiencies from AI.

  • 01Investing in AI tools alone is not enough for enterprise success.
  • 02Strategic planning enhances returns on AI investments.
  • 03Many workers are left without guidance on using AI efficiencies.

Jul 13, 2026

B2B ecommerce is posting real numbers — and operators are taking notice

B2B ecommerce is posting real numbers — and operators are taking notice

B2B ecommerce is showing significant growth, with MSC Industrial surpassing $1 billion in sales in Q3. This trend highlights increasing adoption among procurement and operations teams. The data suggests a shift in how businesses are engaging with ecommerce platforms.

  • 01MSC Industrial's Q3 sales exceeded $1 billion.
  • 02B2B ecommerce adoption is accelerating.
  • 03Procurement and operations teams are increasingly engaging with ecommerce platforms.

Jul 13, 2026

Explore More Software & Technology Insights

Read more expert perspectives from across Software & Technology.

Browse Software & Technology Hub

About the Expert

SA
Software And Technology

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Software & Technology and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512