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What the Acceleration of Smart Cities Looks Like Today

The COVID-19 pandemic has impacted city operations globally, influencing how residents commute, work, and live. Despite some infrastructure projects halting, interest in smart city technology continues. Keith Pennachio suggests COVID-19 may accelerate the adoption of technologies like fiber and contactless systems.

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By Daniel Litwin · · Contactless PayDaniel Litwin VideoFiberInfrastructure
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What the Acceleration of Smart Cities Looks Like Today

Key takeaways

01

COVID-19 has accelerated interest in smart city technologies, especially those supporting contactless interactions.

02

Fiber infrastructure has seen growth despite some delays in building projects due to the pandemic.

03

Privacy concerns remain significant in the adoption of smart city technologies, requiring careful consideration.

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The disruption of COVID is felt across the entire world. Cities feel this impact in many ways—how residents commute, work, dine, shop, and more. While the pandemic has ground to a halt some infrastructure projects in metro areas, the adoption of smart city technology is still of high interest. Telecom industry veteran Keith Pennachio, Chief Strategy Officer and EVP of SQUAN, shared his insights on COVID’s effect on smart cities. 

“There has been some slowdown in major cities, like New York, which shut down early. Some projects are on hold, mostly in building. But we’ve seen an increase in fiber. Overall, not a lot of delays in infrastructure,” Pennachio said. 

With a highly contagious virus, there has been a shift toward contactless. Smart cities could play a role in this, as well, and it may go beyond COVID. “We’ve seen a dramatic uptick in interest for equipment to facilitate contactless. Customers are asking, ‘How do I do this?’, and with fiber, more advanced technologies for contactless paying, devices in cards, or at front doors is possible,” Pennachio commented.

Will COVID leave permanent changes on how cities operate? Pennachio thinks yes, especially around things like temperature reading devices, already a fixture in Chinese and European international airports. They could become standard in the U.S. at airports, trains, and boats. 

So, what are the challenges of adopting a smart city architecture? One concern remains, privacy. Pennachio stated, “It’s a concern, not just at home when you’re using Alexa, but in general society. You should do your research before you opt-in and think about what the tradeoff is.”

The trend of smart cities isn’t waning, and Pennachio sees COVID as an accelerator. “Before COVID, some of these things were just an idea. Now there’s going to be more rapid adoption with drove and robot delivery,” he added. 

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About the author

Daniel Litwin
Daniel LitwinEditor, B2B Media, MarketScale

Daniel Litwin is a journalist of multiple disciplines focused on finding and telling engaging stories for B2B communities. He has interviewed executives from Fortune 500 companies including Honeywell, Microsoft, John Deere, and Chipotle, and leads editorial direction at MarketScale. Litwin hosts weekly shows and podcasts while helping develop new content approaches across the MarketScale platform. He holds a B.J. in Radio/Television Reporting/Anchoring and a B.A. in Spanish from the University of Missouri-Columbia.

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About the Experts

Daniel Litwin
Daniel Litwin

Editor, B2B Media

MarketScale

Daniel Litwin is a journalist of multiple disciplines focused on finding and telling engaging stories for B2B communities. He has interviewed executives from Fortune 500 companies including Honeywell, Microsoft, John Deere, and Chipotle, and leads editorial direction at MarketScale. Litwin hosts weekly shows and podcasts while helping develop new content approaches across the MarketScale platform. He holds a B.J. in Radio/Television Reporting/Anchoring and a B.A. in Spanish from the University of Missouri-Columbia.

KP
Keith Pennachio

Chief Strategy Officer and EVP

SQUAN

Keith Pennachio is a telecom industry veteran with experience in driving strategy and executive leadership at SQUAN.

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