Skip to content
‹ Back to IndustriesRetail

The Importance of Inventory Accuracy: Highlight 3

Discover the profound impact of inventory accuracy on customer experience in this insightful video by Datasan. In an industry obsessed with enhancing customer satisfaction, inventory accuracy issues pose significant challenges for retailers striving to deliver the best possible experience. Datasan delves into the connection between inventory accuracy and customer experience. Explore how a simple inventory…

This story was produced through MarketScale. See how Retail teams put it to work with Sales Enablement.

Promoted content from Datascan on MarketScale.

·
Share

Free workspace

Turn your Retail expertise into content.

Record interviews, organize footage, and write with AI on a free trial of the MarketScale platform for qualifying companies. No demo required, no credit card.

Try it Free

Discover the profound impact of inventory accuracy on customer experience in this insightful video by Datasan. In an industry obsessed with enhancing customer satisfaction, inventory accuracy issues pose significant challenges for retailers striving to deliver the best possible experience.

Datasan delves into the connection between inventory accuracy and customer experience. Explore how a simple inventory discrepancy, such as not having the exact shirt a customer ordered, can quickly escalate into a major problem which can tarnishes the customer’s perception of the brand. Understand the elevated importance of inventory accuracy in today’s customer-centric retail landscape.

Datascan has solutions that mitigate inventory challenges. Explore the concept of buffer stock, where retailers increase the quantity of inventory stored in anticipation of potential inaccuracies. Datascan’s President and CEO, Adrian Thomas, discusses the trade-offs involved, including the higher cost of carrying more inventory in-store.

Gain valuable insights into the options available for retailers, whether it’s performing more frequent inventory counts or reevaluating inventory management practices in the supply chain.

Video TranscriptExpand ↓

Because customer experience these days has become you know, a buzzword term for lack of a better word across the retail industry. Right? Everyone's looking at how do we improve the customer how do we give customers the best experience whether it be online in store, a mixture of the two? And so having inventory accuracy issues certainly elevates that that elevates the problem. Right? Because like you mentioned, an an upset customer because you don't have -- Right. -- the shirt that they ordered. All of a sudden, this is now a larger issue than just inventory accuracy problems that they would have normally experienced. Like you said, a month after accounting anyways, now this is an elevated issue that that is a bigger problem for retailers to try to solve. It's a bigger problem. So one one response could be Well, I'm gonna elevate my buffer stock. Right? So whereas, typically, I would want a minimum minimum quantity the store of three or five or whatever the retailer might set as a buffer stock. In order to absorb this potential inventory and accuracy, I'm going to make that six or seven So what that means is they're now carrying more inventory in the store. The cost goes up. So I think there's a trade off between do I perform more inventory counts more frequently? And there's a cost to that, obviously, in order to maintain a higher level of inventory accuracy Or do I change my the way I manage my inventory in my supply chain and have more inventory in the store rather than the the DC or or might manufacture room.

Datascan

Part of this channel

Datascan

Barcode and RFID inventory counting solutions for global retailers

Visit the channel

Your experts belong here

Every story in MarketScale Retail starts with a company putting its merchandising leads, store operations teams, and category managers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Category buyers trust operators, so your merchandising leads shorten the distance between first search and first call.

Book DemoSee how it works15 minutes, straight to a calendar.
B2B Weekly

The week in Retail, and sixteen other industries, every Monday.

Ten stories, one-line takes, five minutes. Free.

Retail: are you visible to AI?

Before they reach out, Retail buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free Trial

You just read one Retail expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your merchandising leads, store operations teams, and category managers into the articles, video, and social content Retail buyers are searching for. Start a free trial and see it with your own people. For qualifying companies, no credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What your free trial includes

Hands-on access to the MarketScale platform
Media requests to your crowd, remote recording, AI writing tools
No demo required. No credit card.
For qualifying companies. Company confirmation required.

More Retail Insights

Lasko says shoppers now expect fans to purify the air

Lasko says shoppers now expect fans to purify the air

Lasko says consumers now want sphere designs, per-person set points and air purification, alongside 120 years of retailer trust and a Made in USA badge. Dyson's own site lists purifying heaters at $659.99 and $949.99. A March 2026 executive order directs the FTC to prioritize Made in USA enforcement.

  • 01Lasko says demand has moved from a box in the corner to sphere designs in fresh colors that shoppers show off to friends, with a temperature set point for each person in the house.
  • 02Dyson's own site lists purifying heaters at $659.99 and $949.99 with app control, the dearer one with sealed HEPA H13 filtration, a benchmark for buyers comparing purification claims and price.
  • 03Executive Order 14392, signed in March 2026, tells the FTC to prioritize Made in USA enforcement, so the badge Lasko prints on its packaging is a claim retailers can expect to be asked about.

Oct 29, 2026

FTC orders nine companies to say whether personal data shapes their prices and pay

FTC orders nine companies to say whether personal data shapes their prices and pay

The Federal Trade Commission issued Section 6(b) orders on Oct. 28 to nine airlines, ride-hailing, delivery and retail companies asking how they use personal data to set prices and driver pay. The orders are study orders, not enforcement actions, and recipients have 45 days to respond. Several of the companies have said publicly that they do not set individual prices from personal data.

  • 01The nine recipients are Delta, United, JetBlue, Lyft, Uber, DoorDash, Instacart, Target and Walmart, and they have 45 days to respond.
  • 02Section 6(b) authorizes studies without a specific law enforcement purpose, and the FTC has not accused any recipient of wrongdoing.

Oct 29, 2026

DoorDash agrees to buy Instacart for $17 billion as both companies report third quarter results

DoorDash agrees to buy Instacart for $17 billion as both companies report third quarter results

DoorDash and Instacart signed a definitive agreement on Thursday for DoorDash to buy the grocery marketplace at $65.00 a share in cash and stock, an equity value of about $17 billion. The announcement landed alongside third quarter results from both companies, and the deal is not expected to close until the end of 2027 or the first half of 2028.

  • 01Instacart holders can elect deal value of $65.00 a share, a 26% premium to the Oct. 22 close, with at least 75% of total consideration paid in cash.
  • 02Closing is expected at the end of 2027 or in the first half of 2028, after an Instacart shareholder vote and antitrust review in the US, Canada and Israel.
  • 03DoorDash targets $500 million or more in annual synergies and says it will reinvest more than all of them in the first year after closing.

Oct 29, 2026

Explore More Retail Insights

Read more expert perspectives from across Retail.

Browse Retail Hub

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Retail and beyond.

Book a Demo

Or call us. No forms required. We pick up. 214-945-2512