The Importance of Inventory Accuracy: Highlight 1

Hey, everyone, and welcome into the Market Scale Studios on Tyler Kern. Thank you so much joining us today. We have a fabulous guest. His name is Adrian Thomas. He's the president and CEO of DataScan. And we're gonna be discussing the importance of inventory ERC for retailers worldwide. So Adrian, thank you so much for joining us. Pleasure to be here. Thank you, Tyler. Excellent. Absolutely. Absolutely. Well, I'm excited to talk about this topic because I think this was an important topic before, but COVID nineteen has really brought this to a larger level of relevance these days because it's forced all of us to adjust our routine and what our normal looks like, especially as it as it relates to retail. So how have you seen buyer behavior trends emerge during COVID nineteen and maybe shift and change during this time? Yeah. I think it goes actually back before COVID. I mean, I think Bayer behavior was changing probably two years before COVID. And really, that was through the drive that Amazon and other online retailers were driving behavior that people were researching items online. Prior to COVID, I think we were we'd gone through a period where people were researching online and retailers were responding. Not non e commerce pure e commerce retailers were responding by saying, okay, we can ship now. From our stores or we can ship from a DC. And we can manage retail inventories accordingly. What changed in the sort of six months prior to COVID was that model was becoming cost prohibitive. Mhmm. And I think there was the the returns costs and the shipping costs that retailers were experiencing from that model was having making them take a look at how do we change this?