Skip to content
MarketScale
‹ Back to IndustriesRetail

The Impact of Wellness in Retail Experiences

In the latest episode of Retail Refined, host Melissa Gonzalez converses with Dawn Clark, Co-Founder of Osean Studios, a design strategist, and retail design expert. The spotlight of the conversation is the impact of wellness in retail experiences, delving into Clark’s professional journey that spans eminent brands like Nordstrom, Saks Fifth Avenue, Nike, Amazon,…

This story was produced through MarketScale. See how Retail teams put it to work with Sales Enablement.

Promoted content from Retail Refined on MarketScale.

Share

Get featured

Want to get featured in MarketScale Retail?

Create a free MarketScale workspace and get your company's expertise featured across our Retail coverage. No credit card, no demo required.

Start free

In the latest episode of Retail Refined, host Melissa Gonzalez converses with Dawn Clark, Co-Founder of Osean Studios, a design strategist, and retail design expert. The spotlight of the conversation is the impact of wellness in retail experiences, delving into Clark’s professional journey that spans eminent brands like Nordstrom, Saks Fifth Avenue, Nike, Amazon, and more. During their conversation, they discuss the importance of human-centric design and the need to prioritize the experience of both customers and employees in the physical space of a store. With a particular focus on the evolution of consumer behaviors, the narrative underscores the strategic role of wellness in creating positive, engaging, and memorable retail experiences.

About Dawn

Dawn Clark is a design strategist and architect with deep experience and knowledge of global brands and retail design. She has worked worldwide with iconic brands, including Harrods, Saks Fifth Avenue, Nike, Harvey Nichols, Nordstrom, Amazon, SOGO, Seibu, and Starbucks. Most recently, as Director of Design and Construction for Amazon, Clark led the store product design team, UX design and research, brand design, visual merchandising, and store development for the new Amazon Style Store Concept. Before that, Clark was SVP of Design and Construction for Nordstrom, where she led the design, construction, and visual merchandising for all stores, including the NYC flagship. As VP of Design for Starbucks, Clark led the design of global concepts and development of all international stores across 60 countries.

Retail Refined

Part of this channel

Retail Refined

In-store technology and consumer experience trends for retail leaders.

Visit the channel

Your experts belong here

Every story in MarketScale Retail starts with a company putting its merchandising leads, store operations teams, and category managers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Category buyers trust operators, so your merchandising leads shorten the distance between first search and first call.

Get your team featuredSee how it works15 minutes, straight to a calendar.

Follow Retail Insights

Get new expert content in your inbox.

Retail: are you visible to AI?

Before they reach out, Retail buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free plan

You just read one Retail expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your merchandising leads, store operations teams, and category managers into the articles, video, and social content Retail buyers are searching for. Create a free workspace and see it with your own people. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale workspace, up to 10 people
One professional video edit a month for qualifying companies
Media requests to your crowd, remote recording, AI writing tools
$0, no credit card, nothing that expires

More Retail Insights

Retail Refined with Woof Gang Bakery CEO Ricardo Azevedo

Retail Refined with Woof Gang Bakery CEO Ricardo Azevedo

Ricardo Azevedo, CEO of Woof Gang Bakery and Grooming, applies franchise expertise from Tim Hortons and Burger King to build a community-centered pet care brand. He attributes growth to the franchise model's balance of scale with neighborhood presence, rigorous training, and technology integration.

  • 01Pet care is integrating into wellness lifestyle as consumers view pet health as family well-being, driving industry growth even during economic downturns
  • 02Woof Gang plans to expand to 450 locations across North America by 2027 while maintaining local community character through the franchise model
  • 03Technology infrastructure for appointment scheduling and customer relationship management enables personalized service at scale

Sep 14, 2026

Fuel-selling convenience stores hit an eight-year high even as total count slips

Fuel-selling convenience stores hit an eight-year high even as total count slips

NACS and NIQ TDLinx put the 2026 U.S. convenience-store count at 151,975 locations, down 280 stores. Fuel-selling stores rose to 122,620, the highest in eight years. For operators, the data sharpens where forecourt uptime, fuel margins, and foodservice investments matter most by state and ownership scale.

  • 01A flat national store count can still mean more forecourts to run: fuel-selling locations grew 768 sites even as total c-stores fell 280, per NACS.
  • 02State variation is the real planning variable: Texas alone has 16,504 stores while Alaska has 185, and New York saw the biggest decline (-143), per NACS.
  • 03Ownership mix drives vendor go-to-market: 63% of stores sit with operators at 10 or fewer locations, a reminder that ‘enterprise’ rollouts must work for small fleets too, per NACS.

Sep 13, 2026

Retail Refined Podcast - Sali Christeson

Retail Refined Podcast - Sali Christeson

Sali Christeson, CEO and founder of Argent, discussed her journey from banking and tech into fashion on MarketScale's Retail Refined podcast. She founded Argent to address the gap in professional workwear for women, combining bold, functional designs with a community-building mission to support career advancement.

  • 01A 2015 study showed Sali that clothing significantly affects women's professional perception, motivating her to launch Argent in response to the fashion industry's neglect of working women.
  • 02Argent's mission extends beyond apparel to community building, connecting professional women across industries to foster mentorships and resources for career advancement.
  • 03Argent is expanding direct online channels while innovating physical retail experiences to evolve workwear solutions for shifting professional needs.

Sep 8, 2026

Explore More Retail Insights

Read more expert perspectives from across Retail.

Browse Retail Hub

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Retail and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512