Retail
Omnichannel strategy, e-commerce tech, and in-store innovation.
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Dubai Is Changing the Definition of Malls
Survival of the Fittest: Malls Must Adapt to Remain Relevant Is the shopping mall on life support? It may seem that way in the United States with big retailers closing stores and leaving shopping malls vacant. A report from Credit Suisse predicts 25 percent of the country’s malls may close by 2022.[1] There is, however,…
If You Measure It, The Customers Will Come with Matthew Tate of Buxton
Mathematical physicist William Thomson (aka Lord Kelvin) was widely quoted as saying: “To measure is to know.” The real challenge is knowing what, exactly, to measure when formulating a plan. On today’s podcast, our host spoke with Matthew Tate, Senior Account Executive at Buxton. They discussed how analytics can dramatically change the perspective on…
What is Stopping Voice Shopping From Reaching It’s Full Potential?
It does not take a data scientist or Amazon insider to recognize the power of Alexa and Google Home being in millions of American homes. Yet, as the preeminent example of voice shopping technology, success in conversational shopping with Alexa is anticipated to be the jumping-off point for growth in the larger trend.[1] This situation…
Retailers Need To Sell An Experience As Much As Products
There are buyers and there are shoppers. The buyers walk into the store, grab what they want, and leave as quickly as possible. If time is no issue, perhaps they will make their purchase on Amazon. Shoppers though, want more than to just buy something—they seek the experience of shopping itself. The brick-and-mortar stores that…
Is Amazon Proving to be the Wake Up Call Grocers Needed? Here are the Results So Far
It has been just over a year since Amazon acquired Whole Foods for $13.7 billion. The changes were almost immediate, both inside the store, and in the grocery industry. The look of the retail locations began to change right away, with new products available in-store, including items like Amazon devices, and with signage for Amazon…
The Pop Up Shop: Temporary In Nature, Permanent In Impact
Much has been made about the supposed death of brick-and-mortar retail. With the closure of several former titans, it is easy to see why consumers might be bearish on the future of traditional stores. Still, people yearn for a quality shopping experience even in an era of convenient online retail, and that is being provided…
Listen: Two Ways Retail Consumers Became the Ultimate Disruptors With Andrew Busby of Retail Reflections
Many say that technology is the ultimate disruptor in the retail space as e-commerce more and more becomes the norm. But it’s not, said Andrew Busby of Retail Reflections, a UK-based retail consultancy. “Actually, it’s us. Retailers need to start getting a lot smarter about using technology to improve the customer experience. Consumers are…
Why Retailers Are Already Thinking of the Holidays, and the Looming Threat They are Facing
Though months away, the holiday shopping season’s approach has some in retail anxious. The reason? A major shortage of truckers has shipping costs and delivery delays rising fast. Customers are facing down jumps in price in products from the latest smartphones to their dish at local eateries. Empty shelves and incomplete menus could harry retailers…
5 Surprising Uses for Walk-Ins
Applications of panels are surprisingly multi-faceted, and creative designers are taking advantage of their unusual versatility to develop some uses that are both interesting and unexpected. Here are 5 of those unusual applications of ‘walk-ins’. Guitar Storage For many musicians and collectors, their instruments are considered an extension of their body. If something is off…
What Industry Is Digital Signage Helping The Most?
Many store managers may wonder whether or not digital signage is a good investment. It seems obvious that a sign capable of changing its message, tell a story, and do so in vivid colors would benefit a store’s bottom line, but the reality is much more complex than that. Recent research has shown that the…
The Metaphorical Bricks: Building a Powerful Retail Brand with Paul Greenberg of NORA
The advance of technology often adds so much innovation to the retail space that it becomes seemingly impossible to navigate. Paul Greenberg, co-founder of Australia’s first online retailer, Deals Direct Group, and founder of NORA, joins us to make sense of the modern-day retail sphere by guiding us through the past, and making light…
Watch: Apple Shares Break $200 For First Time
Tech giant Apple surpassed the record-breaking price of $200 per share after strong Q3 earnings. The company reported an impressive ESP growth of 40 percent year-over-year. Apple’s HomePod sales jumped 37 percent throughout the quarter. iPhone shipments were flat, seeing only 41.3 million shipped in the quarter. Apple Pay continues to expand among iOS users….
Why Retailers, Restaurants and Banks Are Joining the Mobile Payment Bandwagon
Mobile payments are becoming widespread across merchants and customers alike. Three major mobile wallets dominate the market – Apple Pay, Google Pay and Samsung Pay. Each service uses near-field communication (NFC) technology that allows consumers to simply tap their smartphone to a retail terminal. A 2017 Allied Market Research report estimated that the global mobile…
Why Retailers, Restaurants and Banks Are Joining the Mobile Payment Bandwagon
Mobile payments are becoming widespread across merchants and customers alike. Three major mobile wallets dominate the market – Apple Pay, Google Pay and Samsung Pay. Each service uses near-field communication (NFC) technology that allows consumers to simply tap their smartphone to a retail terminal. A 2017 Allied Market Research report estimated that the global mobile…
Drawing the Line in The Check Out Line
There is a new wave in determining customer satisfaction and employee efficiency made possible by technology. Typical retail sounds are now being used by companies to increase productivity and improve customer service. This is what Wal-Mart is attempting to do with its new sensor sound surveillance technology. The patented technology which Wal-Mart calls “listening to…
Data Is Driving Retail. Who Is Winning?
Shakeups and Disruptors: Success Stories in Retail Data Analytics It has quickly become clear that the impact of big data on most industries simply has not been fully understood yet. Every few months a new trend or innovation completely shifts the direction and standard operating procedures for both the companies that conduct this data analysis…
Listen: Temporary Stores for Long-term Engagement with Melissa Gonzalez of The Lionesque Group
Every retailer knows that branding. is. everything. You’ve got to find new and unique ways to spread the message of your company and its products without breaking the bank. Melissa Gonzalez, founder and CEO of The Lionesque Group, has found a solution through the pop-up store, a temporary retail space that can create a…
RAPID RESPONSE FROM AZZ RESTORES POWER QUICKLY AFTER TRANSFORMER EXPLOSION
A severe power transformer explosion in Saudi Arabia recently had a major local utilities provider in need of help. To prevent widespread, lengthy outages during the hottest summer months, AZZ sprang into action to provide: Coordination and shipment of emergency supply components via 747 Expeditated in-house manufacturing of flanges, silver plated contact assemblies, adjustment bellows…
When Brick-and-Mortar Fails, Enter Dave & Busters
Many brick-and-mortar retail spaces are struggling to keep stores open. According to Coresight Research, 7,000 retail stores closed in 2017, and thus far in 2018, there have been 4,100 closings.[1] The number of bankrupt retailers continues to grow as well with Toys “R” Us, Nine West, and Bon Ton among the biggest brands to file….
The Tidel Side Car: A Convenient Solution for Note Deposit Scalability
In the business world, time and money are well known commodities. For a retail organization, the time spent dealing with money can reach a level of importance over many other tasks. Reconciling till balances, dealing with internal theft, preparing deposits, and paying third party cash handling fees are all part of the regular duties of…
Are Pop Up Shops The Way Of The Future For Physical Retail?
In this age of information and access, the element of surprise has largely gone missing. With just a few clicks, consumers can find nearly any sort of product or service they want. To break free of this mundane internet market, small businesses and corporate giants alike launch creative pop-up shops. How Pop-Up Shops Come to…
These Are the Three Technologies Smart Retailers Are Implementing to Boost Sales
E-commerce has notoriously pushed brick and mortar to its limits, leading former giants like Toys ‘R’ Us to close. But technology is testing, not killing, classic retailers. Mobile in-store shopping, interactive displays, voice assistants, and even virtual reality are all leading a true renaissance of the traditional shopping experience. When e-commerce is so much more…
Retailers Are The Second Most Targeted Sector For Cyber Criminals. What Is The Industry Doing About It
Retailers are being hacked at a high volume with around 52% suffering some kind of cyberattack, according to the Thales Data Threat Report on Retail.[1] While retailers are ramping up spending for security, with 77% increasing it, they are still a huge target. In fact, they are the second most targeted sector after government. Why?…
Listen: Battle of the High Street with Frances Bishop of The Pud Store
In the UK, Designer Brands are all the rage. From identity to social status, these clothing lines can say a lot about you. Joining us today is Frances Bishop, owner of The Pud Store, who has seen this impact firsthand. “Our key market demographic, they feel that the nicer designer brands you dress your…
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