Skip to content
MarketScale
‹ Back to IndustriesRetail

Global e-commerce market on track to nearly triple by 2035, with real operational stakes for B2B sellers

The global e-commerce market is expected to grow significantly, reaching $19.83 trillion by 2035. This growth is driven by factors such as increased mobile penetration, AI-enabled personalization, and the rise of direct-to-consumer platforms. B2B sellers must recognize and adapt to the operational changes necessary to succeed in this expanding market.

This story was produced through MarketScale. See how Retail teams put it to work with Sales Enablement.

By MarketScale Newsroom · E-commerceD2cHeadless CommerceAi Personalization
Share
Learn this in 60 seconds

Key facts, context, and what it means, in one minute.

:60
0:001:00
Global e-commerce market on track to nearly triple by 2035, with real operational stakes for B2B sellers

Key takeaways

01

The global e-commerce market is projected to reach $19.83 trillion by 2035.

02

Mobile penetration, AI personalization, and D2C platform growth are key drivers of e-commerce growth.

03

B2B sellers need to adjust operational strategies to remain competitive in the evolving market.

Get featured

Want to get featured in MarketScale Retail?

Create a free MarketScale workspace and get your company's expertise featured across our Retail coverage. No credit card, no demo required.

Request an invite

The global e-commerce market stood at an estimated $7.65 trillion at the close of 2025 and is projected to reach $19.83 trillion by 2035, according to a July 2026 report from Market Research Future. That nearly-tripling of market value over a decade, at a compound annual growth rate of 10%, is not a consumer-facing story. For the enterprise operators who run fulfillment networks, manage platform contracts, and govern cross-border compliance, the numbers carry direct cost and architecture implications.

What's actually driving the growth

Two forces are doing the heaviest lifting. Mobile internet connectivity hit 5.5 billion users by the end of 2025, according to GSMA data cited in the report, with another 800 million projected to come online by 2030, primarily in Sub-Saharan Africa and South Asia. Shopify data cited in the same research puts 73% of transactions on its platform as originating from mobile devices, a figure that reflects how thoroughly mobile-first checkout design has become the baseline expectation.

The second driver is AI-driven personalization. Global spending on AI-powered product recommendation engines exceeded $22 billion in 2024, per IDC's AI Spending Tracker as cited by Market Research Future. Amazon attributes 35% of its total revenue to algorithmic recommendations. McKinsey figures cited in the report estimate that effective personalization lifts revenue 10, 15% and cuts marketing waste by up to 30%, which makes it one of the clearest ROI levers available to platform and merchandising teams right now.

E-commerce market size by region, 2025 share (%)
Market Research Future, 2026 · © MarketScaleDownload chart

D2C is reshaping distribution contracts

The structural shift that most directly affects procurement and supply chain teams is the acceleration of direct-to-consumer selling. Brands generated an estimated $1.42 trillion through their own e-commerce platforms in 2025, growing at more than twice the rate of marketplace-only vendors, according to the report. Nike is the most-cited example: its DTC channel now accounts for more than 44% of total brand revenue after the company pulled back from third-party retail partnerships and invested in its own platform.

Platforms like Shopify, BigCommerce, and Salesforce Commerce Cloud have made it feasible for mid-market brands to stand up D2C operations in weeks rather than quarters. The enabling architecture is headless commerce, which decouples the customer-facing experience from the back-end order management and fulfillment systems. The report flags this as the most consequential long-term infrastructure decision operators face, with a projected four-plus year impact horizon.

CAGR contribution by growth driver, 2026–2035 (% impact on overall CAGR)
Market Research Future, 2026 · © MarketScaleDownload chart

Payments infrastructure is the emerging-market unlock

South America is the fastest-growing e-commerce region in the forecast, at a 13.8% CAGR, and the payment rails tell much of the story. Brazil's Pix instant-payment system settled $1.5 trillion in 2024. India's UPI processed over 14 billion transactions per month by late 2024. Digital wallets now account for more than 50% of all online transactions globally, up from 42% in 2021, according to data cited in the report. For operators evaluating cross-border expansion into Latin America or South Asia, those payment network realities should be a primary input in feasibility assessments.

Buy-now-pay-later services are also extending purchasing reach into unbanked populations across both regions. Klarna and Mercado Pago together added 48 million new users in 2023 and 2024, per the report, signaling that consumer credit infrastructure is no longer a barrier to e-commerce participation in those markets.

Three cost pressures that won't resolve quickly

The report's restraint analysis is equally relevant for operators. Last-mile delivery now accounts for 41% of total supply chain costs, with labor tightness and fuel volatility continuing to push that figure upward. Data privacy compliance, spanning GDPR in Europe, CPRA in California, and India's DPDP Act, can consume 2, 5% of digital marketing budgets for sellers operating across jurisdictions. And counterfeit goods, estimated at $509 billion in global trade in 2023 by the OECD, continue to erode consumer trust in cross-border marketplace channels, particularly in electronics and fashion.

For platform and IT leaders, those three pressures translate into specific build-versus-buy decisions: route-optimization and micro-fulfillment investments to attack last-mile costs; consent-management platforms and data-localization architectures to navigate privacy regimes; and blockchain-based provenance or seller-verification tooling to address trust deficits in marketplace operations.

Business model and category signals

Among business models, subscription commerce is the fastest-growing segment within e-commerce at a 12.1% CAGR, ahead of the overall market rate. Marketplace formats still dominate volume, growing at 10.6% CAGR, sustained by network effects and seller aggregation. D2C accounts for roughly 18.5% of total market revenue in 2025. For category teams, electronics and media remain the largest vertical at approximately $1.98 trillion in 2025. Fashion and apparel are expanding at 11.3% CAGR, partly on the strength of AI-powered virtual try-on tools, while grocery and fresh food hold about 9.2% of the market.

What this means for your team

  • Audit your platform architecture now: if your storefront is still monolithic, the shift to headless commerce is no longer a roadmap item; it is a vendor-evaluation priority, given that composable stacks are projected to be a competitive differentiator within four years.
  • Model last-mile costs as a strategic variable, not a fixed line item: at 41% of supply chain spend, even modest improvements in route optimization or regional micro-fulfillment siting can move overall unit economics meaningfully.
  • Map your payment-method coverage against the markets you are entering or defending: Pix, UPI, and BNPL rails are table stakes in Latin America and South Asia, not optional checkout enhancements.
  • Quantify privacy-compliance spend as a percentage of marketing budget: if it is approaching or exceeding 5%, evaluate whether consent-management and data-localization tooling can recover efficiency before the next regulatory cycle tightens further.

Featured companies

Your experts belong here

Every story in MarketScale Retail starts with a company putting its merchandising leads, store operations teams, and category managers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Category buyers trust operators, so your merchandising leads shorten the distance between first search and first call.

Get your team featuredSee how it works15 minutes, straight to a calendar.

About the author

MarketScale Newsroom
MarketScale NewsroomEditorial Team, MarketScale

The MarketScale Newsroom reports on the companies, technologies, and trends shaping 16 B2B industries. It turns primary sources and expert commentary into clear, useful coverage for the people doing the work.

Follow Retail Insights

Get new expert content in your inbox.

Retail: are you visible to AI?

Before they reach out, Retail buyers ask AI engines which vendors to trust. See how AI describes your company today, and where competitors show up instead.

Free workspace

You just read one Retail expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your merchandising leads, store operations teams, and category managers into the articles, video, and social content Retail buyers are searching for. Create a free workspace and see it with your own people. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Retail Insights

Bed Bath & Beyond's rebound and eBay's Q2 gains signal a structural shift in how retail brands recover online

Bed Bath & Beyond's rebound and eBay's Q2 gains signal a structural shift in how retail brands recover online

Bed Bath & Beyond announced its rebranding to Neighborhood Intelligence following Q2 revenue growth, signaling a strategic shift. eBay reported an increase in Gross Merchandise Volume, showcasing its continuous growth even without considering its acquisition of Depop. These developments suggest a structural shift in how retail brands are recovering online.

  • 01Bed Bath & Beyond is rebranding to Neighborhood Intelligence after Q2 revenue growth.
  • 02eBay increased its Gross Merchandise Volume in Q2 before factoring in Depop's acquisition.
  • 03There is a structural shift in how retail brands are recovering online.

Aug 12, 2026

Building a Fine Jewelry Brand on Trust, Craft, and Long-Term Relationships

Building a Fine Jewelry Brand on Trust, Craft, and Long-Term Relationships

The article examines the foundations necessary to build a fine jewelry brand, emphasizing the importance of trust, craftsmanship, and building long-term relationships. It details the strategies companies can use to develop strong reputations and customer loyalty in the jewelry industry.

  • 01Trust is crucial for building a fine jewelry brand and maintaining customer loyalty.
  • 02Craftsmanship plays a key role in differentiating a jewelry brand in a competitive market.
  • 03Fostering long-term relationships with clients can enhance a brand's reputation and success.

Aug 12, 2026

Agentic AI is reshaping enterprise retail operations as Salesforce, Lululemon, and Brunello Cucinelli move from pilots to production

Agentic AI is reshaping enterprise retail operations as Salesforce, Lululemon, and Brunello Cucinelli move from pilots to production

Salesforce's deployment of Callimacus with Brunello Cucinelli and Lululemon's expansion of its AI stack indicate a significant transition in retail from AI pilots to full-scale operational use. This marks a pivotal shift in how retail enterprises leverage agentic AI solutions. The trend signifies an evolving landscape where AI becomes integral to everyday operational infrastructure in the retail sector.

  • 01Salesforce's Callimacus is being used by Brunello Cucinelli as part of their shift to using AI in operational functions.
  • 02Lululemon is expanding its AI stack, moving from pilot projects to fully integrated operational infrastructure.
  • 03Agentic AI is becoming a critical component of retail enterprise operations.

Aug 10, 2026

Explore More Retail Insights

Read more expert perspectives from across Retail.

Browse Retail Hub

About the Expert

MarketScale Newsroom
MarketScale Newsroom

Editorial Team

MarketScale

The MarketScale Newsroom reports on the companies, technologies, and trends shaping 16 B2B industries. It turns primary sources and expert commentary into clear, useful coverage for the people doing the work.

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Retail and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512