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The Key to Military Intelligence? A Foundation of Trust

The Trust Revolution podcast, hosted by Luke Fox of EY, examines how trust underpins military, intelligence, and government organizations. The episode features a guest with direct experience across all three sectors, exploring how innovations in business and technology are redefining security and institutional trust. The conversation highlights trust as a non-negotiable foundation for high-stakes organizations.

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By Luke Fox · Col. Chris CostaEspionageHostageIntelligence Community
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The Key to Military Intelligence? A Foundation of Trust

Key takeaways

01

Trust is foundational to military, intelligence, and government organizations in ways that exceed most other sectors.

02

Innovations in business and technology are actively redefining how security and trust are established and maintained.

03

Leaders, lawmakers, and practitioners all play roles in shaping the evolving trust landscape.

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Bringing together leaders, lawmakers and lawbreakers. Host Luke Fox explores how innovations in business and technology are redefining our trust in security measures.

Trust is foundational to many relationships and organizations, maybe none more than those in military, intelligence, and government positions. Joining The Trust Revolution and host Luke Fox is a man who has experience in all three, COL Chris Costa. Costa spent 34 years in the Department of Defense as an intelligence officer and counterterrorism and hostage director. COL Costa has played an important role in security and shared his experiences. He’s now retired and is the Executive Director of the International Spy Museum.

“Trust is fundamental to being an intelligence officer and serving in the U.S. military. It starts when you take the oath to the constitution,” Costa said.

COL Costa explained that trust among service members starts with the foundation of reliance on one other. What he learned about trust in that role, he took with him as he transitioned to the intelligence world.

However, the trust in relationships is different. “It’s a double-edged sword in intelligence. You’re building trust with a source, but they could be a double agent.”

“Trust is fundamental to being an intelligence officer and serving in the U.S. military. It starts when you take the oath to the constitution” -Chris Costa

When working with sources, those people are taking a huge personal risk. They could be captured, interrogated, or executed. COL Costa shared an experience with a young Taliban. “We are interested in the information he had, and we wanted to protect him, but he had to take direction from me.” That relationship was worth the trust instilled in the operative, and COL Costa said the intelligence he provided most likely saved American lives.

In his next role as a hostage recovery expert in the White House, there was a new paradigm of trust. Families had to trust that he and his counterparts were doing everything to receive them. “We had an obligation to tell them everything we could without jeopardizing anything.”

From a lifetime of service and trust, COL Costa is now providing a means of trust to the public by leading the International Spy Museum in D.C. These exhibits tell important, unknown stories about the power of trust.

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About the Experts

LF
Luke Fox

Host, The Trust Revolution at EY

Luke Fox is the host of The Trust Revolution, a podcast produced by EY that explores how innovations in business and technology are redefining security and trust. He brings together leaders, lawmakers, and subject matter experts to examine trust across industries including military, intelligence, and government. Fox guides conversations on how emerging technologies are reshaping the foundations of organizational trust.

U
Unknown

Military, Intelligence, and Government Expert

A guest with experience across military, intelligence, and government sectors, discussing how trust serves as a foundational element in those organizations and how technology is reshaping security measures.

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