In today’s fast-paced business landscape, finding the right partner to handle critical aspects of your operations is crucial. With so many questions and considerations, trust becomes paramount. UNICOM Engineering understands this and stands ready to meet your needs. From the initial engagement, their experienced business development and field engineering experts work closely with you to…
In today’s fast-paced business landscape, finding the right partner to handle critical aspects of your operations is crucial. With so many questions and considerations, trust becomes paramount. UNICOM Engineering understands this and stands ready to meet your needs.
From the initial engagement, their experienced business development and field engineering experts work closely with you to develop the optimal solution. Taking into account life cycle requirements, performance goals, compliance standards, and even branding, UNICOM Engineering ensures your solution aligns with your company’s vision.
Through a rigorous process that includes proof of concept, production management, quality control, and global services support, UNICOM Engineering guarantees a seamless experience. Their commitment extends beyond the shipment, with extensive post-sale support programs and reverse logistics options.
With real-time access to information through the UNICOM Engineer portal, you can stay informed about forecasts, manufacturing status, orders, shipments, and technical support tickets. UNICOM Engineering provides the visibility necessary to effectively manage your business while enhancing the customer experience.
When it comes to finding a partner committed to your business success, UNICOM Engineering is the answer. Visit unicomengineering.com or call today to give your solution the best chance for success.
Video TranscriptExpand ↓
In any situation where you're engaging a partner to handle critical elements of your business, You may question. Do they understand my needs? Will they be flexible enough to adjust as my business changes? Do they have the global scale to support our future business growth? Ultimately, do I have confidence that the final solution lives up to the promise of my brand. Finding the right partner requires trust. It begins with an understanding of their capabilities, experience, quality standards, tools, methods, and culture. And it requires visibility and a dedicated team to ensure communication and real time access to information. At Unicom Engineering, it starts with the initial engagement with our business development and field engineering experts. This experienced team uses their knowledge the market and latest technology from leaders like Intel and Dell Technologies to develop the best solution to optimize your application. They consider life cycle requirements, cost and performance goals, and compliance to the many regulatory standards necessary for global trade. Even branding is a consideration at this stage, to ensure the solution distinctly carries your company brand and delivers a positive out of box experience. Once a solution is designed, a proof of concept is developed. This critical step ensures we have correctly identified your requirements and gives you the opportunity to test the performance of your application. As your solution is prepared for full scale production, UNicom Engineering manages the workflow processes and tasks needed to ensure that everything is completed on time and error free. Recording the system's exact design and manufacturing requirements into our product lifecycle management system, we lock down the critical elements of your solution. All the while, our global services team works to align its efforts with your support needs. This may include field replacement units, advanced server replacement, on-site field engineers, and forward stocking locations to support quick replacement in country. Our commitment to quality continues with our integration and manufacturing processes. Unicom Engineering uses manufacturing control software to ensure that each step of the integration process aligns with exact build requirements. These tools provide control and quality checkpoints to confirm that the expected parts, features, and functionality of the application, bios, and firmware are installed. And that test plans are completed and electronically verified before proceeding to the next step. Throughout the process, our sales ops, planning, supply chain, and production teams are in constant communication, managing forecasts, fulfilling existing orders, and preparing for upcoming demand. Once completed, the packaging and logistics teams begin their process of scheduling and preparing your solution for transit. They carry out a series of procedures to ensure each shipment meets all carrier and trade compliance requirements, including denied party screenings and the completion of all required commercial paperwork for international shipments. All with an ultimate goal of reducing your risk while ensuring your solution makes it to the destination without delay. Our job doesn't end when the shipment leaves the dock. Extensive post sale support programs are available and designed to keep solutions up and running. Support services and reverse logistics for refurbishment and use and proof of concept programs are also available. We can even take first call as we work to find the correct path to resolution. As our team receives inquiries, they are prioritized, laws, and monitored to ensure timely resolution. Throughout the process, real time information regarding forecasts, manufacturing build status, inventory orders, shipments, operational reports, and technical support ticket status are accessible via the unicom Engineer portal. This vital tool provides the visibility necessary to manage your business while other analytics tools work to enhance the in customer experience. Does this sound like the level of commitment that your business requires? Call or visit unicomengineering dot com and give your solution the best chance for success.