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Clearfield and Horizon Set the Standard in Adapting to Changing Technologies in the Telecommunication Sector

Legacy telecom providers prove agility and innovation aren't mutually exclusive in a rapidly shifting industry

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By Industrial Iot · Breese RollerClearfieldHorizonKevin Kress
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Legacy telecom providers prove agility and innovation aren't mutually exclusive in a rapidly shifting industry

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In the rapidly evolving world of telecommunications, companies like Horizon and Clearfield are at the forefront of adapting to changing technologies and customer needs. Since 1895, Horizon has been a constant presence in Chilacothi, evolving from a home telephone service to providing internet and cable television.

So how do telecommunication giants like Horizon, carrying the weight of their past, gracefully leap into the future while ensuring seamless service for their existing family of customers?

Misty Tuttle, General Manager of Business Operations, at Horizon and Breese Roller, Regional Sales Manager at Clearfield along with Kevin Kress, Applications Engineer at Clearfield, and Lee Rutherford, Manager of FTTP Design and Architecture at Horizon provide their insights into this balancing act.

“One thing has remained the same for over a hundred and twenty-five years, our commitment stands strong to our customers and to the communities that we serve,” Tuttle said.

One thing has remained the same for over a hundred and twenty-five years, our commitment stands strong to our customers and to the communities that we serve.
— Misty Tuttle, General Manager of Business Operations at Horizon

“We have been a customer of Clearfield for many years. We consistently come back to Clearfield for a very specific reason. We have a close relationship with them. They’re responsive to our needs. They answer our calls, and they provide solutions that we need quickly to give our customers the best experience we can. I think that any potential customer looking for a true partner in deploying next-level technology in towns all across this country. I think Clearfield is a clear choice.” she said.

I think that any potential customer looking for a true partner in deploying next-level technology in towns all across this country. I think Clearfield is a clear choice.
— Misty Tuttle, General Manager of Business Operations at Horizon

Video TranscriptExpand ↓

Verizon began as the home telephone company in eighteen ninety five, serving the residents and businesses of Chilacothi with home telephone service. Over the years, as technology has changed, we've evolved to meet the ever changing demands of our customers. In the twenties, we offered radio service. In the sixties, we launched cable television. By the nineties, we were putting internet service into customers' homes. One thing has remained the same for over a hundred and twenty five years, our stand strong to our customers and to the communities that we serve. Where we really were able to establish our presence at Horizon is they had a challenge of both retrofitting some existing network plant and also expanding into new fiber network deployment. Verizon's challenges were unique, but for us, those challenges were more of an opportunity to emphasize what we do best. And that's provide not only exceptional connection equipment, but support to understand how to apply that equipment and also support once the sale's completed. Clearfield not only gets you connected, but they support your connection. With the horizon planning effort and Clearfield's response, To their material needs, we have been able to provide materials and products to horizon in a timely fashion so that their construction implementation schedule can be maintained. From a to z, Clearfield has a presence in the Horizon fiber network. I think the number one thing Clearfield has is the flexibility of their products. I'm able to talk to the Clearfield sales team If I have a non standard deployment, something that's not right out of their catalog, they're able to work on a solution to make that design work. For horizon. We have been a customer of Clearfield for many years. We consistently come back to Clearfield for a very specific reason. We have a close relationship with them. They're responsive to our needs. They answer our calls, and they provide solutions that we need quickly to give our customers the best experience we can. I think that any potential customer looking for a a true partner in deploying next level technology in towns all across this country. I think Clearfield is a clear choice.

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