Why Your Video Is Stuck and Hasn't Moved to Editing
David Dabney explains why videos get stuck in submission and walks through the complete edit request workflow to move content into the editing queue.
Transcript
Hello. So I'm gonna go over why your video is stuck and hasn't moved into editing yet. So there's a couple different places that you could put your comments in the comment fields under your dashboard within your video BDS Studio field here. So you could see those comments here. If you were commenting underneath and submitted those comments and for some reason there hasn't been any edit editing or movement yet, there's a reason for that. So I'm gonna show you how to put that in and move that into edit as we go here. So if you are underneath the video in your dashboard as you're going through, and this is just a training video I recently did, you click media studio, and that's where this first step is where you are submitting your content. A lot of times, also, people will submit comments underneath for suggesting edits, so they'll add comments here, and, you know, they'll discuss what they are wanting to do with a video within the comments, but then they won't click request edit now. So that's going to be how we are pushing that forward when it comes to making sure that we understand as an editing team that we are going to pursue this edit and that you're ready for that edit to happen. So if you click request edit now and select your brand books, your title, your your video type, your orientation, your web publishing destination there. So it could be web, it could be event, it could be social. And then craft your clip. So this has a hundred minimum characters. So I have prebuilt out a craft your clip for this video for each of these sections. This is something you can easily do in chat or in AI if you need to create something that's a little bit longer to create your vision here. And then any sort of b roll or anything specific you would add in here as well. Energetic vibe check. This is really for your music. Video link. So, hey. I just want this to be sixty seconds. An example, which is a great thing to to put in, to make sure that we are following, your example of, what's something that you're wanting to emulate for this video. Any additional notes, and then nothing that that's needed here for admin options, and then let's create. And that's gonna go into edit. So once you do that, that'll go into edit, and then you'll be able to see that in your feed as either edited or needs info or anything like that, but that's how you push forward and edit.
Overview
In this 2-minute training, David Dabney addresses one of the most common platform issues contributors encounter: a video that sits in the submission state indefinitely and never advances to editing. He clarifies the critical distinction between leaving a comment on a video and formally submitting an edit request, and he walks through every required field in the edit request workflow so creators can move their content forward without delay.
What Is This?
An edit request is a formal submission action within the MarketScale platform that signals the editing team to begin post-production work on a video — it is distinct from simply commenting on a file and requires the contributor to complete a structured workflow and click 'Request Edit Now' to take effect.
What You'll Learn
- Understand why a video can remain stuck in the in-progress state even after feedback is added
- Distinguish between commenting on a video and formally requesting an edit
- Select the correct brand book, video type, and orientation for your submission
- Choose the appropriate publishing destination for your content
- Craft a clip brief that meets the 100-character minimum and gives editors clear direction
- Add examples to emulate, specify clip length, and include B-roll or supplemental notes
Key Insights
- Adding a comment to a video does not trigger the editing queue — only clicking 'Request Edit Now' advances the video to the next stage
- The clip brief must contain a minimum of 100 characters, making specificity a platform requirement, not just a best practice
- Selecting the correct brand book, video type, and orientation at the time of submission ensures the editing team applies the right visual standards from the start
- Including examples to emulate and B-roll references reduces revision cycles and helps editors match the creator's intent more accurately
Deep Dive
One of the most frequent points of confusion for new and returning contributors on the MarketScale platform is the difference between interacting with a video and actually submitting it for editing. Many creators review their footage, leave notes or reactions in the comment thread, and assume the editing team has been notified. In practice, those comments are visible but do not change the video's status. The video remains in the in-progress state until the contributor completes the full edit request form and clicks 'Request Edit Now.'
The edit request workflow is designed to give the editing team everything they need before they begin post-production. Contributors start by selecting a brand book, which governs the visual identity applied to the final cut. From there, they specify the video type — whether it is a thought leadership clip, a product explainer, an event highlight, or another format — and choose the orientation that matches the intended viewing experience, such as landscape for LinkedIn or vertical for short-form social.
Publishing destination is the next required field, and it directly informs pacing, length, and formatting decisions made during editing. The clip brief is where contributors communicate the narrative focus of the video, and the 100-character minimum exists to prevent vague submissions that slow the editing process. Creators who take time to write a clear, descriptive brief consistently receive first cuts that require fewer revisions.
Finally, contributors can attach examples of videos they want to emulate, set a target clip length, and add any supplemental notes or B-roll footage that should be incorporated. Once every field is complete, clicking 'Request Edit Now' is the single action that moves the video out of submission and into the active editing queue.
Frequently Asked Questions
Why is my video still showing as in-progress even though I left comments?
Comments on a video are visible to your team but do not change the video's workflow status. To advance a video to the editing queue, you must complete the full edit request form and click 'Request Edit Now.' Until that button is clicked, the platform treats the video as still in submission.
What should I include in the clip brief to meet the 100-character minimum?
A strong clip brief describes the core message of the video, the intended audience, and any specific moments or talking points the editor should prioritize. Writing one to two clear sentences about what the finished clip should communicate will typically satisfy the character requirement while giving editors actionable direction.
Can I update the edit request details after I click 'Request Edit Now'?
Once an edit request is submitted, the editing team is notified and may begin work immediately, so changes to the brief or settings should be communicated as soon as possible. Contact your program manager or use the platform's messaging tools to flag any updates rather than submitting a duplicate request.
Related Topics
Contributors who want to strengthen their submissions should also review training on writing effective clip briefs and understanding publishing destination requirements, as both directly affect editing quality and turnaround time. Exploring the program health and success metrics training category will help contributors understand how submission velocity and edit request accuracy are tracked at the program level.
#MarketScale #VideoProduction #ContentOperations #EditRequest #PlatformNavigation #ProgramHealth #B2BContent #VideoWorkflow #ContentCreation #DigitalMedia
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