Skip to content
‹ Back to IndustriesTransportation

The Last Mile: How Advancements in Robotics are Driving Micro-Mobility Innovation

Tony Ho, VP of Global Business Development for Segway, provided his thoughts on how the pandemic’s affected the transportation industry and what exciting innovations Segway’s been working on to improve micro-mobility. “At the beginning of the pandemic, everyone was worried product supply from China would be heavily impacted,” Ho said. “But it turned out…

This story was produced through MarketScale. See how Transportation teams put it to work with Partner & Channel Enablement.

·
Share
The Last Mile: How Advancements in Robotics are Driving Micro-Mobility Innovation

Free workspace

Turn your Transportation expertise into content.

Record interviews, organize footage, and write with AI on a free trial of the MarketScale platform for qualifying companies. No demo required, no credit card.

Try it Free

Tony Ho, VP of Global Business Development for Segway, provided his thoughts on how the pandemic’s affected the transportation industry and what exciting innovations Segway’s been working on to improve micro-mobility.

“At the beginning of the pandemic, everyone was worried product supply from China would be heavily impacted,” Ho said. “But it turned out the supplier scare wasn’t long, because everyone else shut down due to the pandemic, and the situation became a demand shock.”

If there is a silver lining to the COVID-19 crisis, Ho said it’s that the micro-mobility industry experienced a relatively quick comeback. Ho attributes a boom in some areas to people looking for different modes of transportation that don’t involve crowds, unlike traditional methods like buses or trains.

Shifting focus away from the pandemic and onto what’s new with Segway, Ho said advancements in robotics and AI over the past few years drive technology and innovation within the company.

“The computer power and machine learning in robotics are advancing, and the cost is getting cheaper and cheaper,” Ho said. “The need and demand for automation in micro-mobility also provides the impetus for the interest in AI technology.”

Ho believes the micro-mobility movement is still in its infancy, and technology is just starting to find its place in shaping the future’s transit products.

Can AI and robotics bring the operating costs of micro-mobility ride-sharing fleets down? Ho said the answer is yes.

“A lot of the autonomous driving technology that exists today can be borrowed and used for kick scooters,” he said.

One solution Segway found to solve some issues in kick scooters that made automation difficult was to add a third wheel that encourages better self-balancing.

“The three-wheel scooters self-balance and appear to be safer to ride due to their added stability,” Ho said.

Be sure to subscribe to our industry publication for the latest news, videos, and podcasts in the Transportation Industry.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale

Facebook – facebook.com/marketscale

LinkedIn – linkedin.com/company/marketscale

Your experts belong here

Every story in MarketScale Transportation starts with a company putting its fleet managers, logistics engineers, and safety leads on the record. Buyers are already reading this topic. The only question is whose experts they find.

Fleet and logistics buyers compare quietly, and your operators become the evidence that settles it.

Book DemoSee how it works15 minutes, straight to a calendar.
B2B Weekly

The week in Transportation, and sixteen other industries, every Monday.

Ten stories, one-line takes, five minutes. Free.

Transportation: are you visible to AI?

Before they reach out, Transportation buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free Trial

You just read one Transportation expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your fleet managers, logistics engineers, and safety leads into the articles, video, and social content Transportation buyers are searching for. Start a free trial and see it with your own people. For qualifying companies, no credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What your free trial includes

Hands-on access to the MarketScale platform
Media requests to your crowd, remote recording, AI writing tools
No demo required. No credit card.
For qualifying companies. Company confirmation required.

More Transportation Insights

BlackHawk Industrial folds four Tulsa-area sites into one 72,000-square-foot hub

BlackHawk Industrial folds four Tulsa-area sites into one 72,000-square-foot hub

BlackHawk Industrial consolidated four Tulsa and Broken Arrow sites into one 72,000-square-foot distribution hub in Tulsa to reduce transfers between buildings. The hub is stocked for MRO items like cutting tools, coolants and specialty fasteners, and BlackHawk says it will support manufacturers across a multi-state region.

  • 01Four warehouses in one metro meant parts sometimes crossed town before shipping. BlackHawk's single 72,000-square-foot Tulsa hub is built to remove that step.
  • 02The clearest test of the consolidation is whether a mixed order of cutting tools, coolant and specialty fasteners arrives sooner or in fewer packages.
  • 03The service map isn't settled. Plants in Missouri, or in Texas outside the north, appear in some descriptions of the hub's reach but not in others.

Nov 2, 2026

Cold chain AI earns its keep when QA managers never log in

Cold chain AI earns its keep when QA managers never log in

PAXAFE lays out a four-stage maturity model for AI cold chain platforms, watch, answer, suggest and act, and says most products stop at a chat layer that answers questions. project44 and FourKites market agents that already act, FourKites claiming 75% of exceptions resolved autonomously, while Gartner estimated in June 2025 that only about 130 of thousands of agentic AI vendors are real.

  • 01PAXAFE sorts cold chain AI into four stages, watch, answer, suggest and act, and says most platforms today stop at a chat layer that answers questions.
  • 02Gartner estimated in June 2025 that only about 130 of the thousands of vendors selling agentic AI have real agentic capability, and predicted over 40% of agentic AI projects will be canceled by the end of 2027.
  • 03project44 and FourKites already market agents that rebook freight, call carriers and close exceptions, so the sharper buyer question is which actions an agent may take without sign-off and who answers when it is wrong.

Oct 30, 2026

China's car market heads for a 22% drop this year, with only a 2% rebound seen for 2027

China's car market heads for a 22% drop this year, with only a 2% rebound seen for 2027

The China Passenger Car Association expects domestic retail sales of 18.5 million vehicles in 2026, about 22% below the 2025 peak, and 2027 growth of 0–5% with 2% central. Exports rose 65.8% through September while imports fell 49% in the month, and foreign brands’ share has slipped below 30%.

  • 01CPCA forecasts 18.5 million retail sales in 2026, below even the 2020 trough, with a 0 to 5% range for 2027 centered on 2%.
  • 02Exports reached 8.21 million vehicles through September, up 65.8%, while domestic sales fell 22.4% and September imports fell 49%.
  • 03New energy vehicles took a record 67% of September retail sales as the purchase tax exemption was halved for 2026 and 2027.

Oct 28, 2026

Explore More Transportation Insights

Read more expert perspectives from across Transportation.

Browse Transportation Hub

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Transportation and beyond.

Book a Demo

Or call us. No forms required. We pick up. 214-945-2512