Software & Technology · Topic
Service Cloud
9 articles from Software & Technology practitioners
Cognizant expands Google Cloud partnership to put Gemini Enterprise into 200,000 hands
Cognizant and Google Cloud are scaling Gemini Enterprise across 200,000 associates and joint clients, with a contact center deployment already lifting first-con
Tech Mahindra and Telefónica Germany expand partnership to build private cloud platform
Tech Mahindra and Telefónica Germany are building a multi-year private cloud and PaaS platform to modernize telecom infrastructure and expand B2B capabilities.
The Expanding Threat Surface: Why Cybersecurity Is No Longer Optional for SMBs
Cybersecurity is no longer a concern reserved for large enterprises—it has become a defining issue for businesses of every size. Over the past decade, the rapid rise of cloud computing, artificial intelligence, and cryptocurrency has fundamentally reshaped the threat landscape, lowering the barrier to entry for cybercriminals and expanding the range of viable targets….
CG Infinity’s Salesforce Practice: Built for Adoption, Execution, and Results
Pooja Arya, VP of Delivery and Technical Solutions Leader at CG Infinity, reflects on a recent Salesforce engagement that exemplified what meaningful delivery looks like when execution, alignment, and outcomes come together. The project involved a full Salesforce implementation spanning Sales Cloud, Service Cloud, and Marketing Cloud, and was delivered on time despite significant…
How CG Infinity’s Salesforce Practice Delivers Measurable Client Impact
CG Infinity’s Salesforce practice focuses on delivering clarity, discipline, and real outcomes—helping clients avoid unnecessary spend while building only what truly drives value. With deep expertise across Marketing Cloud, Sales Cloud, and Service Cloud, CG Infinity partners closely with clients to deliver focused, high-impact solutions that make a measurable difference. Jeff Abernathy, VP of…
Securing Data Governance and Privacy: Weaver IT and Services Provides Expert Advisory and Reliable Solutions
Key Points: Data Inventory Benefits: Weaver emphasizes the advantages of a data inventory to improve data governance and decision-making. Comprehensive IT Advisory: Weaver offers reliable services in CIO advisory, cloud services, cybersecurity, and IT compliance. Organizational Security Focus: Weaver provides tailored solutions to reduce risks and comply with regulations for enhanced data governance and…
Applied Digital on the Move
This video follows the major accomplishments of Applied Digital from their IPO in Apr 2022 until October of 2023. It includes major announcements like – Partnerships with NVidia, Supermicro and Hewlett Packard – Opening new facilities in North Dakota – Gaining and onboarding new Cloud clients – Initiation of a Cloud AI service
Unveiling Sai Computing: The Future of GPU-Powered Cloud Solutions by Applied Digital
Jason Zang, Co-founder of Applied Digital, introduced Sai Computing, the latest subsidiary of Applied Digital, at a recent event. Launched in May 2023, Sai Computing specializes in GPU cloud computing, catering predominantly to the high-performance computing and AI sectors. Their offerings span a range of services, from long-term, extensive GPU deployments under the “Reserve Compute”…
Ribbon Offers IBM Clients Free Unified Communication as a Service and Collaboration Rooms on IBM Public Cloud
FOR IMMEDIATE RELEASE: April 15, 2020 Westford, MA – Ribbon Communications Inc. (Nasdaq: RBBN), a global provider of real time communications software and network solutions to service providers, enterprises, and critical infrastructure sectors, today announced that it is delivering free cloud-based Unified Communications and Collaboration (UC&C) technology on the IBM public cloud to support IBM enterprise clients’ remote staff. The offering,…