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Customer Support

5 articles from Software & Technology practitioners

AMAG Leads with a Customer-First Mindset from Manufacturing to Tech Support

AMAG Leads with a Customer-First Mindset from Manufacturing to Tech Support

AMAG Technology champions a customer-first mindset as a driving force behind its operations. In a video spotlight, Jason Lawrence, Technical Support Manager, shares how his team delivers on that commitment through hands-on support and continuous engagement. From tailoring solutions to resolving issues with persistence and care, Jason underscores the pride AMAG takes in building strong…

Software And Technology·Apr 2, 2025
Extensis Success Center

Extensis Success Center

Welcome to success center located within the Connect platform. This tool is designed to help you get the most out of your Connect software investment. With the success center, you will have access to all the resources you need to be successful. You are able to see detailed font activation data from your team that…

Software And Technology·Jan 2, 2023
UK Version Welcome to Success Center

UK Version Welcome to Success Center

Welcome to success center located within the Connect platform. This tool is designed to help you get the most out of your Connect software investment. With the success center, you will have access to all the resources you need to be successful. You are able to see detailed font activation data from your team that…

Software And Technology·Jan 2, 2023
Getting the Most from Connect Fonts

Getting the Most from Connect Fonts

This video is from a webinar introducing Connect fonts and their features. The webinar hosts include Walter Townsend, a CSM from the UK office, Taylor from the Texas location, and Jeff Johnson, a senior global manager of support. Patrick, the director of success at Extensis, is leading the webinar and emphasizes the importance of customer…

Software And Technology·Jan 2, 2023
Inspired Banking: How Automation is Changing Our Banking Experiences

Inspired Banking: How Automation is Changing Our Banking Experiences

Drive-up banking has been around for years, and most use it frequently when they need a simple banking transaction fulfilled. Daniel Litwin sits down with Bill Budde, the VP of Banking Strategy and Solutions at Hyosung, to discuss evolving trends and technology in drive-up banking. As technology develops and banking adopts new technologies, we’ll see…

Daniel Litwin·Apr 28, 2022
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