Customer Engagement

ChatGPT test ads can invite users to chat with brands like Wayfair

Wayfair is among the first brands running ChatGPT ads that open a chat with the advertiser. What the format asks of retailers, and what data flows back.

Cognizant expands Google Cloud partnership to put Gemini Enterprise into 200,000 hands

Cognizant and Google Cloud are scaling Gemini Enterprise across 200,000 associates and joint clients, with a contact center deployment already lifting first-con

When Client Engagement Becomes True Partnership

CG Infinity’s Salesforce Practice is built on deep, day-to-day engagement with the organizations it serves. Rather than operating as an external vendor, the team embeds itself with clients—working closely, consistently, and collaboratively—so decisions are informed by real context, trust, and shared accountability. This approach ensures Salesforce solutions are shaped not just by requirements, but…

Breaking Things, Building Trust: How PayPal Powers Axecessive Force

In an age where experiences mean more than possessions, the rise of “active entertainment” has transformed how people unwind and connect. From axe-throwing to rage rooms, the thrill of safe destruction offers a therapeutic escape from daily stress. Yet behind the chaos of shattered glass and flying axes lies a precise operation — one…

How PayPal Is Powering a New Era of Luxury at Watches of Switzerland

In a world where luxury and accessibility often stand at opposite ends of the spectrum, digital payment innovation is helping close the gap. The rise of flexible financing options has redefined how consumers experience high-end retail, especially in sectors like fine jewelry and horology. Platforms like PayPal have become more than just transactional tools—they’re…

AMAG Leads with a Customer-First Mindset from Manufacturing to Tech Support

AMAG Technology champions a customer-first mindset as a driving force behind its operations. In a video spotlight, Jason Lawrence, Technical Support Manager, shares how his team delivers on that commitment through hands-on support and continuous engagement. From tailoring solutions to resolving issues with persistence and care, Jason underscores the pride AMAG takes in building strong…

Parabit will be at ATMIA in Orlando: Get the Scoop!

The banking industry is in the midst of a transformation, with technology reshaping how financial institutions approach security, compliance, and customer engagement. From biometric access to self-service kiosks, innovation is no longer a luxury—it’s a necessity for banks striving to meet evolving customer expectations while maintaining airtight safety standards. Conferences like ATMIA 2025 in Orlando…

Retail Solutions

Make your store more inviting by creating a dynamic media experience. Parabit provides interactive digital signage, wayfinding kiosks, and custom media enclosures to showcase your products and services. The advertising potential is limitless! In addition, we provide customer check-in kiosks and security solutions to protect your customers and employees.

2023 Infosec Conversation with Ashley Brinsford

Ash and Ari discuss the upcoming Infosec event and the exciting developments since the previous year. Ash, the head of EMEA, shares the remarkable progress made by the go-to-market team, which has resulted in over 400 customer interactions and the transformation of previously deemed unsolvable projects into opportunities using the Island Enterprise Browser. The conversation…

Getting the Most from Connect Fonts

This video is from a webinar introducing Connect fonts and their features. The webinar hosts include Walter Townsend, a CSM from the UK office, Taylor from the Texas location, and Jeff Johnson, a senior global manager of support. Patrick, the director of success at Extensis, is leading the webinar and emphasizes the importance of customer…