Customer satisfaction

Sol-Ark’s 2025 Mission: Faster Answers, Smarter Support, Stronger Solar Success

In the rapidly evolving solar industry, great technology alone doesn’t guarantee success—it’s the service behind it that cements a company’s reputation. Sol-Ark has embraced this truth, transforming its technical support into a model of speed, precision, and commitment. In 2025, the company’s answer rate has soared to nearly 90%, and customers are connecting with…

Improvements Made in 2024 with Suchi Reddy, CIO

A hospitality tech leader shares how cloud migration and operational modernization drove competitive advantages in 2024

New Panasonic Monitors Arrive at Rentex Vegas

Advanced display technology expands rental capabilities for events across the Las Vegas market

Leading with Precision: Bill Callahan’s Commitment to Excellence at NJ Rentex

A general manager's obsession with equipment quality and team culture transforms a rental business into a customer service powerhouse

40 Years in Hospitality: Navigating Challenges and Celebrating People

A four-decade veteran reveals why human touchpoints remain the hospitality industry's most valuable asset amid digital transformation

What have we learned recently from customers? Jason Trunk Pt. 2

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What have we learned recently from customers? Jason Trunk Pt. 1

I don't see the opening content provided in your message. Could you please share the article's opening paragraphs or body text? That will help me craft a subhea