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Customer Insights

7 articles from Professional AV practitioners

Tonja Ashley Reflects on Collaboration, Growth, and Standout Leadership at the IPS Global Sales Meeting 2026

Tonja Ashley Reflects on Collaboration, Growth, and Standout Leadership at the IPS Global Sales Meeting 2026

Global sales meetings are often measured by numbers—targets hit, pipelines filled, strategies refined—but their real value lies in the human connections and shared perspective they create across an organization. When teams from different functions come together, especially customer service and sales, they begin to see not just metrics, but the full customer journey,…

Tekniplex·Apr 9, 2026
Voice of a Customer: A Marketing Strategy Deep Dive with David Loomis

Voice of a Customer: A Marketing Strategy Deep Dive with David Loomis

Customer feedback reshapes how organizations build strategies that actually resonate with their target market

Mike McCalley·Aug 24, 2023
What have we learned recently from customers? Dennis Pike

What have we learned recently from customers? Dennis Pike

I don't see the opening content provided in your message. To write an effective subheading that hints at the key insight, I'll need to read what the article act

Island Io·Aug 1, 2023
What have we learned recently from customers? Jason Trunk Pt. 2

What have we learned recently from customers? Jason Trunk Pt. 2

I don't see the opening content provided in your message. Could you please share the article's opening paragraphs so I can craft an accurate subheading that ref

Island Io·Aug 1, 2023
What have we learned recently from customers? Brian Borthwell

What have we learned recently from customers? Brian Borthwell

I don't see the opening content of the article provided. Could you please share the article body or opening paragraphs? That information would help me write a s

Island Io·Aug 1, 2023
What have we learned recently from customers? Jason Trunk Pt. 1

What have we learned recently from customers? Jason Trunk Pt. 1

I don't see the opening content provided in your message. Could you please share the article's opening paragraphs or body text? That will help me craft a subhea

Island Io·Aug 1, 2023
What have we learned recently from customers? Eugene Kim

What have we learned recently from customers? Eugene Kim

I don't see the opening content of the article provided. Could you share the article text so I can write an accurate and engaging subheading that captures the k

Island Io·Aug 1, 2023
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