Hospitality · Topic
Crisis Management
2 articles from Hospitality practitioners
What every operations leader can learn from a resort evacuation
A massive fire at a Dominican Republic resort forced the evacuation of 1,700 guests, highlighting the importance of efficient crisis management. This incident offers key lessons for operations leaders across industries.
MarketScale Industry News·Jun 20, 2026
How Hotels Bounce Back From the Unexpected
In this episode of Inside Restoration & Recovery, host Martha Lewis sits down with Josh Creznic, Director of Hospitality Services at BMS CAT, to unpack the unique challenges and critical priorities in hotel restoration. With over two decades of experience in hospitality—spanning major brands like Marriott and Wyndham—Josh brings deep insight into how restoration…
Martha Lewis·Sep 4, 2025