The CONNECT Conference is a premier event focusing on Customer Experience (CX) and Employee Experience (EX) for professionals to enhance their strategic knowledge and network. Although the 2024 event is cancelled, the topics continue through the organizer's digital media channels.
CONNECT Conference offers an intricate look into the evolving domains of customer and employee experiences. Through insightful sessions, the event addresses crucial themes like digital transformation, AI's impact, and leadership challenges in dynamic work environments. Although cancelled for 2024, the ongoing discussion remains vital through digital content, enhancing professional edge and industry insight.
What you will learn
Latest industry practices for CX and EX
Strategies for digital transformation and cultural shifts
Impacts of AI on customer and employee experiences
Leadership strategies in the post-pandemic work environment
Techniques for measuring Return on Experience (ROX)
Networking opportunities with industry leaders
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Key Highlights
• Renowned speakers on digital transformation and workplace innovation
• Focus on AI's role in enhancing workplace experiences
• Sessions on leadership adaptation and generational change
• Coverage on innovative organizational structures
• Opportunity to earn HR recertification credits
Frequently asked questions
Topics & tracks
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