Utilities

Hitachi Energy expands digitalization portfolio to manage AI-driven grid complexity

Hitachi Energy's expanded digitalization suite targets utilities and asset-heavy industries facing surging grid complexity from AI load growth and the energy tr

Beyond the Call: Reinventing Utility Customer Engagement with Cloud and AI Tools

At the 2025 Distributech trade show in Dallas, the focus wasn’t just on the latest in energy infrastructure—it was also on the invisible front line of utility operations: the contact center. With customer expectations rising and regulatory pressure intensifying, utility companies are discovering that outdated voice systems are no longer just a nuisance—they’re a…

Moving Beyond Just Weathering the Storms: Enhancing Grid Reliability and Resilience

Utilities must modernize aging infrastructure to prevent costly outages as extreme weather events strain grids beyond their current capacity

Data Sharing and GIS Integration: Critical Drivers for Successful Utility Asset Management

Utility companies unlock operational efficiency by breaking down data silos and mapping shared infrastructure in real time

Building Bridges in Energy: Collaborative Efforts Will Integrate Public and Private LTE Networks for Grid Modernization

Utilities are discovering that blending telecommunications infrastructure with energy systems holds the key to building grids that can withstand modern demands

From Scalability & Security to Holistic Data Integration: The Impact of LTE Networks in Grid Modernization

Unified wireless infrastructure proves essential as utilities balance cost pressures with the connectivity demands of increasingly complex grid operations

Advanced Metering and Data Management Tech: The Key to Meeting Clean Energy Goals in the Utility Industry

Utilities must leverage real-time insights to balance intermittent renewable sources and achieve net-zero commitments

Virtualization and Internal Network Security Monitoring: Two Significant Changes Coming in NERC’s 2024 Regulation Updates

Energy utilities face a compliance overhaul as new cybersecurity standards reshape how they monitor networks and manage virtualized systems

Powering Missouri Forward: The Smart Energy Revolution

Midwest utilities are deploying cutting-edge technology to build grids that balance sustainability with dependable power delivery