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Management

30 articles from Business Services practitioners

AI-generated RFQs are flooding B2B inboxes. Here's how one manufacturer filtered the noise

AI-generated RFQs are flooding B2B inboxes. Here's how one manufacturer filtered the noise

As AI tools let buyers blast polished RFQs to dozens of suppliers in minutes, specialist firms are discovering that more inquiries doesn't mean better opportuni

MarketScale Newsroom·Jul 13, 2026
Why omnichannel retail operations are outpacing back-office systems in 2026

Why omnichannel retail operations are outpacing back-office systems in 2026

Multichannel selling has created compliance, inventory, and AI-readiness gaps that basic bookkeeping tools can't close.

MarketScale Newsroom·Jul 11, 2026
B2B data market heads toward $15 billion, but data quality gaps threaten enterprise ROI

B2B data market heads toward $15 billion, but data quality gaps threaten enterprise ROI

The B2B data market is projected to hit $15 billion by 2030, yet persistent data quality issues are undermining the returns enterprises expect.

MarketScale Newsroom·Jul 9, 2026
Enterprise B2B SEO shifts from tactics to governance as AI answers reshape buyer research

Enterprise B2B SEO shifts from tactics to governance as AI answers reshape buyer research

B2B buyers now use AI assistants before contacting vendors, forcing enterprise SEO teams to govern AI citation alongside traditional rankings.

MarketScale Newsroom·Jul 8, 2026
The Early Scale: Friday, July 3, 2026

The Early Scale: Friday, July 3, 2026

Enterprise AI is hitting the CFO's radar, AWS is betting a billion on going deeper, and USMCA just entered annual review. Here's what every operator needs to do before the holiday weekend.

MarketScale Newsroom·Jul 4, 2026
E-commerce's operational cost edge: what the research says for enterprise ops teams

E-commerce's operational cost edge: what the research says for enterprise ops teams

A peer-reviewed study maps how e-commerce cuts inventory, logistics, and overhead costs — and where IT investment is still required.

MarketScale Newsroom·Jul 4, 2026
When floods don't hit you directly, business interruption still can

When floods don't hit you directly, business interruption still can

As part of our ongoing Inside Restoration & Recovery series, we speak with industry experts about the trends, risks, and best practices shaping restoration, disaster preparedness, and business resilience. In this installment, we explore an often-overlooked flood risk: business interruptions caused b

Alexis Dawson·Jul 2, 2026
Sales team management is being reshaped by AI, incentive design, and the return of human judgment

Sales team management is being reshaped by AI, incentive design, and the return of human judgment

HBR's latest research reveals that AI adoption, incentive structure flaws, and client relationship missteps are converging to redefine how B2B sales teams opera

MarketScale Newsroom·Jun 26, 2026
Supply chain's AI moment: billing fixes, orchestration tools and C-suite moves signal a sector in transition

Supply chain's AI moment: billing fixes, orchestration tools and C-suite moves signal a sector in transition

From Fixefy's agentic AI to Hershey's new CSCO, supply chain leaders are pushing AI and leadership changes to the forefront in 2026.

MarketScale Newsroom·Jun 8, 2026
How to Succeed After Getting Promoted: Seeking Feedback, Acting with Intention, and Leading with Perspective

How to Succeed After Getting Promoted: Seeking Feedback, Acting with Intention, and Leading with Perspective

Stepping into a leadership role today isn’t just a step up—it’s a shift into constant visibility, where expectations arrive immediately and the margin for error narrows. As organizations flatten structures and demand faster decisions, newly promoted leaders are expected to deliver impact from the outset, often without the space to fully adjust. According to…

Troy Ashby·Apr 16, 2026
How to Succeed After Getting Promoted: Seeking Feedback, Acting with Intention, and Leading with Perspective

How to Succeed After Getting Promoted: Seeking Feedback, Acting with Intention, and Leading with Perspective

What newly promoted leaders should do first: seek feedback, lean on mentorship, and decide with intention through a steep learning curve.

Troy Ashby·Apr 14, 2026
Inside TekniPlex Gaggiano: How Specialized Manufacturing and Precision Engineering Define a True Center of Excellence

Inside TekniPlex Gaggiano: How Specialized Manufacturing and Precision Engineering Define a True Center of Excellence

Manufacturing excellence today is less about scale alone and more about precision, control, and adaptability—especially in industries where even microscopic inconsistencies can have outsized consequences. As global supply chains grow more complex and regulatory standards tighten,

MarketScale·Apr 9, 2026
Building Global Momentum: How Cross-Regional Connections Are Driving Growth at TekniPlex’s IPS Sales Meeting 2026

Building Global Momentum: How Cross-Regional Connections Are Driving Growth at TekniPlex’s IPS Sales Meeting 2026

In an increasingly interconnected global marketplace, the companies that win are those that move beyond transactional relationships and develop a deep understanding of the entire value chain. Knowing not just your customer, but your customer’s customer, unlocks sharper insights,

MarketScale·Apr 9, 2026
Daniel Dutesco on the Power of Shared Knowledge at IPS Global Sales Meeting 2026

Daniel Dutesco on the Power of Shared Knowledge at IPS Global Sales Meeting 2026

In an era where global markets shift faster than strategies can be written, organizations are rediscovering a simple truth: progress is powered by shared knowledge. The most effective teams are no longer siloed by function or geography but are instead defined by how fluidly ideas

MarketScale·Apr 9, 2026
IPS Global Marketing Meeting 2026: Paul Yousif on Turning Change into Execution

IPS Global Marketing Meeting 2026: Paul Yousif on Turning Change into Execution

Corporate transformation often falters not at the point of vision, but at the moment when strategy must become execution. For organizations like TekniPlex, recent efforts have focused on driving meaningful internal change—aligning leadership, redefining processes, and setting a r

MarketScale·Apr 8, 2026
From Public Accounting to CFO: The Leadership Wake-Up Call

From Public Accounting to CFO: The Leadership Wake-Up Call

Melinda Lawrence on the leap from audit partner to CFO, and why the seat is about leading growth and people, not just the numbers.

Troy Ashby·Feb 24, 2026
Why Treating Everyone the Same Is Hurting Your Team

Why Treating Everyone the Same Is Hurting Your Team

Why "fair" does not mean identical: individualized leadership builds trust and lifts team performance.

Troy Ashby·Jan 26, 2026
Supporting Parents Is a Business Strategy: A CFO’s Perspective on Retention, Trust, and Long-Term Growth

Supporting Parents Is a Business Strategy: A CFO’s Perspective on Retention, Trust, and Long-Term Growth

CFO Jessica Greiner on why supporting working parents through trust-based flexibility is a retention and growth strategy, not a perk.

Troy Ashby·Jan 8, 2026
3 Simple Changes to Improve Your CCS

3 Simple Changes to Improve Your CCS

Contamination control failures rarely stem from complex science; more often, they’re the result of everyday practices that haven’t evolved with modern cleanroom demands. Simple shifts—like cleaning in a strict top-to-bottom flow, choosing materials that trap submicron particles instead of redistributing them, and standardizing tools so operators aren’t improvising—can dramatically reduce risk while improving efficiency….

Mary Kate Campbell·Dec 23, 2025
Why Great Leaders Hire People Unlike Themselves

Why Great Leaders Hire People Unlike Themselves

Why the strongest leaders hire people unlike themselves, and how complementary strengths lift team outcomes.

Troy Ashby·Dec 2, 2025
Christie Linebarger’s Journey to Leadership: Grit, Growth & Leading with Heart

Christie Linebarger’s Journey to Leadership: Grit, Growth & Leading with Heart

Leadership conversations are shifting as companies navigate rapid change, tighter labor markets, and evolving employee expectations. Teams want leaders who show up with humility, clarity, and a genuine investment in people—traits that can’t be faked and can’t be automated. And with studies consistently linking team engagement to the quality of direct leadership, understanding how effective…

Beyond The Ledger·Nov 19, 2025
The Product Leadership Playbook: Lessons from SaaS Growth, FinTech Reinvention, and Startup Journeys

The Product Leadership Playbook: Lessons from SaaS Growth, FinTech Reinvention, and Startup Journeys

Building winning products means mastering the intersection of rapid SaaS expansion, fintech disruption, and the strategic choices that separate thriving startup

Digital Artisans·Sep 18, 2025
What Businesses and Homeowners Should Know About Flood Protection

What Businesses and Homeowners Should Know About Flood Protection

Many homeowners don’t realize that standard homeowner’s insurance excludes flood protection. That’s a risk worth correcting fast. Lori Callahan, Assistant VP and Account Executive for Personal Lines at B.F. Saul Insurance, stresses the importance of proactive flood coverage. “About 40% of flood insurance claims come from outside high-risk zones,” she explains. Because of that, her…

Building Management·Aug 19, 2025
The Next Era of Workplace Safety Demands Stronger Leadership & Higher Safety Standards

The Next Era of Workplace Safety Demands Stronger Leadership & Higher Safety Standards

Workplace safety is no longer just about meeting regulatory requirements—it’s about fostering a proactive culture of risk management and innovation. With ongoing discussions around the future of OSHA and the rise of AI-driven safety solutions, industries are reevaluating their approach to keeping workers safe. According to the National Safety Council (NSC), workplace fatalities have…

Vince Holland·Jul 22, 2025
Common Language, Better Contracts: NCMA’s Mission to Modernize Government Procurement

Common Language, Better Contracts: NCMA’s Mission to Modernize Government Procurement

Standardized terminology in federal contracting could unlock millions in savings and reduce costly procurement delays across government agencies

MarketScale·Apr 30, 2025
Driving Financial Transformation: Insights from the Icertis CFO Roundtable

Driving Financial Transformation: Insights from the Icertis CFO Roundtable

Financial leaders are leveraging contract intelligence and digital tools to reshape enterprise risk management and accelerate business growth

MarketScale·Apr 30, 2025
Outsourcing Is Crucial for Managing Complex Off-Duty Security Programs

Outsourcing Is Crucial for Managing Complex Off-Duty Security Programs

Companies struggle to coordinate off-duty security across locations without a dedicated partner to handle logistics and compliance

Ben Thomas·Oct 8, 2024
Coupa for Travel & Expense

Coupa for Travel & Expense

Finance teams consolidate fragmented travel and expense workflows into a single platform that delivers real-time spend visibility and measurable cost savings

Coupa·Jun 17, 2024
Coupa for Payments & Liquidity

Coupa for Payments & Liquidity

A unified platform consolidates fragmented payment processes while reducing errors and unlocking cash management visibility across the enterprise

Coupa·Jun 17, 2024
Travel Expense Product Video

Travel Expense Product Video

An integrated platform approach consolidates travel and expense workflows while delivering measurable cost savings and employee engagement gains

Coupa·Jun 17, 2024
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