Skip to content
‹ Back to IndustriesBusiness Services

Dr Epps on the Crafted Journey

Dr. Elvis Epps recounts his path from a 1982 Navy enlistment to a thirty-year education career, including his 2017 turnaround of a struggling Palm Beach County high school where graduation rates rose from 78 percent to as high as 95.6 percent. He credits a team of staff members and a focus on protecting instructional time for the school's transformation.

This story was produced through MarketScale. See how Business Services teams put it to work with Executive Thought Leadership.

Promoted content from Digital Artisans on MarketScale.

By Suzy DeLine · · School LeadershipTurnaround ManagementTeam BuildingEducation Administration
Share

Key takeaways

01

Dr. Epps shares insights on professional growth and educational leadership.

02

He led a turnaround at a Palm Beach County high school, raising graduation rates from 78 percent to over 95 percent.

Free workspace

Turn your Business Services expertise into content.

Record interviews, organize footage, and write with AI on a free trial of the MarketScale platform for qualifying companies. No demo required, no credit card.

Try it Free

Dr. Elvis Epps did not set out to become an educator. He joined the US Navy in 1982, traveled to Singapore, Japan, the Caribbean, the Persian Gulf, and beyond, and eventually left the service when he recognized that a military lifestyle and a growing family could not coexist on his terms. His entry into education came at his wife's suggestion. He filled out applications, a school called back, and what followed was a thirty-year career spanning classroom teaching, assistant principal roles, and nearly two decades as a school administrator. That unplanned beginning, he says, turned out to be a calling.

Before education, the Navy gave Epps something his hometown of Jackson, Mississippi had not. Growing up in what he describes as a third-rate education system for African American men in the seventies, no guidance counselor ever spoke to him about college. He reached higher education on the strength of nine athletic scholarship offers in track and field, plus a music scholarship and a basketball offer. The exposure he gained through military service, meeting people across continents and economic circumstances, shaped the leader he would become decades later in a Palm Beach County high school.

A turnaround built on accountability and trust

In February 2017, the Palm Beach County Schools superintendent called Epps into his office and asked him to take over a struggling high school on an interim basis. The school carried a reputation rooted in events from two decades earlier, and community members still associated it with gang activity long after conditions had changed. Epps arrived to a graduation rate sitting at 78 percent and a campus where, by his own account, some staff did not share a vision centered on loving students first. He moved quickly, restructuring personnel, retraining teachers, and tracking attendance with enough precision to discover that students who had moved out of state months earlier were still on rosters inflating absentee figures.

The results accumulated steadily. By his final years leading the school, the graduation rate had climbed past 90 percent, peaking at 95.6 percent. The Hispanic student graduation rate, a group he describes as largely first-year learners to American schools, rose from roughly 46 percent to approximately 88 percent and continued climbing after he left. Teacher absenteeism fell from 8 percent to 1.8 percent. Epps is direct about what drove those numbers: "I am the protector of their instructional time. It means nothing interferes with your instructional time." That principle guided every decision, from removing disruptive students to quietly brokering transfers for teachers who were, in his words, good people in the wrong environment, placing them with principals whose school populations would be a better fit rather than simply letting those teachers go.

The team behind the numbers

Epps is consistent on one point: the outcomes belonged to a team. He points to his school secretary, Ms. Spooner, a bilingual staff member he recruited from the student services office after watching her interact with students without ever rushing them away. She became an informal translator, a keeper of institutional memory from her earlier years at a feeder elementary school, and a quiet logistical anchor who made sure, via a code phrase about a package on his desk, that a principal who never slowed down still managed to eat lunch. He also credits assistant principal Tracy Bailey, who pulled struggling students into her office, pulled up their test scores, and told them directly that she would see them to graduation, and Alicia Taylor, a mathematics leader who managed the master schedule with precision and whose department never required his intervention.

A former student summed up the arc of the turnaround in a chance encounter at church two months before the podcast conversation. The student told Epps plainly: "We didn't like you when you came. We were doing our own thing, and you came in and brought some order. We didn't get it at first. But once the school shifted, turned around, all of us start saying, now we see. This is where he's taking us." That shift in student perception, from resistance to buy-in, reflected a deliberate rebranding effort. Epps consistently told staff and students that people from across the country would come to see what they were building. When celebrity chef Guy Fieri visited the campus, spoke to students in the auditorium about his own career beginnings, and presented the culinary department with a $20,000 check, it validated a promise Epps had made repeatedly to a community that had reason to be skeptical.

Since retiring from school administration four years ago, Epps has continued working in leadership training and development, serving government agencies, private and public organizations, and nonprofit entities. The through line from Navy recruit to school turnaround specialist to leadership consultant is less a straight path than a series of orders accepted and acted on. His framework has not changed much: identify the right people, give them room to lead, hold the line on what matters, and, as he puts it, drop positivity into their buckets before they run dry.

Digital Artisans

Part of this channel

Digital Artisans

Career stories from professionals who built something worth talking about.

Visit the channel

Your experts belong here

Every story in MarketScale Business Services starts with a company putting its consultants, practice leads, and account teams on the record. Buyers are already reading this topic. The only question is whose experts they find.

Clients hire the firm whose thinking they have already read, which means fewer cold conversations for your partners.

Book DemoSee how it works15 minutes, straight to a calendar.

About the author

Suzy DeLine
Suzy DeLineContent Strategist / Podcast Storytelling for Thought Leadership

In today's marketing environment, with an explosion of AI-generated content, authentic customer and partner voices captured on video is the most compelling demonstration of your company's value. From building out Intuit's Firm of the Future, Adobe's Creative Leaders program, and PayPal's Marketscale video content program, Suzy has the process, platform, and personal experience to help your brand tap its biggest advocates. Suzy is a results-driven marketing professional with extensive experience in digital marketing, content strategy, and customer-centric storytelling. Proven track record of developing innovative marketing programs that drive engagement and deliver measurable business impact. She is a strategic thinker who excels at translating complex technical offerings into compelling narratives across B2B environments. Suzy has led initiatives at PayPal, VMware, Adobe, Intel Corporation, and Intuit, utilizing training in Marketing and Video Production/Theater from Northwestern University. Known for being a collaborative teammate who makes working together both efficient and enjoyable, fostering positive team dynamics while delivering exceptional results. https://www.digitalartisans.biz/

B2B Weekly

The week in Business Services, and sixteen other industries, every Monday.

Ten stories, one-line takes, five minutes. Free.

Business Services: are you visible to AI?

Before they reach out, Business Services buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free Trial

You just read one Business Services expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your consultants, practice leads, and account teams into the articles, video, and social content Business Services buyers are searching for. Start a free trial and see it with your own people. For qualifying companies, no credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What your free trial includes

Hands-on access to the MarketScale platform
Media requests to your crowd, remote recording, AI writing tools
No demo required. No credit card.
For qualifying companies. Company confirmation required.

More Business Services Insights

The Early Scale: Reuters reveals $6.3 billion Binance crypto hack

The Early Scale: Reuters reveals $6.3 billion Binance crypto hack

Inflation is creeping back up as the Federal Reserve holds interest rates steady, raising questions about the future financial landscape for businesses. It's a pivotal time for leaders to reassess their financial strategies amid changing market conditions. Business leaders must navigate these waters carefully, especially with inflation reaching 3.6%, the highest since early 2023, signaling potential shifts in consumer behavior and cost structures.

  • 01Binance paused withdrawals after a $6.3 billion theft from hot wallets, the largest crypto theft on record, raising cybersecurity concerns in the cryptocurrency sector.
  • 02Inflation reached 3.6% in September 2026, the highest since early 2023, while the Federal Reserve maintained interest rates, prompting businesses to evaluate hedging strategies and supply chain costs.
  • 03Hitachi and Bell Equipment plan a partnership, scheduled for a 2027 launch, to boost articulated dump truck market coverage in North America, demonstrating the value of strategic alliances in construction.

Oct 31, 2026

Inflation ticked up to 3.6% a day after the Fed held rates

Inflation ticked up to 3.6% a day after the Fed held rates

The PCE price index rose 3.6% in the year through September, up from 3.4% in August, the Bureau of Economic Analysis reported on Oct. 29. Core PCE rose 3.1%. The report came a day after the Federal Reserve held its target range at 3.75% to 4% on a 10 to 2 vote and said inflation remains elevated. Consumer spending rose 0.5% in dollars and less than 0.1% after prices, and the saving rate fell to 3.8%.

  • 01PCE prices rose 0.5% in September and 3.6% over 12 months; core PCE rose 0.3% and 3.1%.
  • 02The Fed held its target range at 3.75% to 4% on Oct. 28; two members dissented in favor of a quarter-point increase.
  • 03Real consumer spending was flat and the saving rate fell to 3.8%, the lowest since October 2022, per Stock Titan's reading of BEA data.

Oct 30, 2026

Okarito Founders Start Vantly, a New York Company for Corporate Events

Vantly, founded in 2026 by Okarito co-founders Remi Duvoux and Brice, matches companies with local expert planners to organize corporate events. Based in New York, it connects organizers with destination-based experts who handle venues, suppliers, bookings, and on-the-day support while the company organizer stays in charge.

  • 01Vantly matches companies with local expert planners in specific destinations to handle venues, suppliers, and bookings for corporate events
  • 02Local event experts solve market-specific challenges that generic platforms miss, such as booking hotels outside standard venue listings
  • 03Vantly is built for small and medium events, where local expertise saves time and avoids surprises

Oct 29, 2026

Explore More Business Services Insights

Read more expert perspectives from across Business Services.

Browse Business Services Hub

About the Expert

Suzy DeLine
Suzy DeLine

Content Strategist / Podcast Storytelling for Thought Leadership

In today's marketing environment, with an explosion of AI-generated content, authentic customer and partner voices captured on video is the most compelling demonstration of your company's value. From building out Intuit's Firm of the Future, Adobe's Creative Leaders program, and PayPal's Marketscale video content program, Suzy has the process, platform, and personal experience to help your brand tap its biggest advocates. Suzy is a results-driven marketing professional with extensive experience in digital marketing, content strategy, and customer-centric storytelling. Proven track record of developing innovative marketing programs that drive engagement and deliver measurable business impact. She is a strategic thinker who excels at translating complex technical offerings into compelling narratives across B2B environments. Suzy has led initiatives at PayPal, VMware, Adobe, Intel Corporation, and Intuit, utilizing training in Marketing and Video Production/Theater from Northwestern University. Known for being a collaborative teammate who makes working together both efficient and enjoyable, fostering positive team dynamics while delivering exceptional results. https://www.digitalartisans.biz/

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Business Services and beyond.

Book a Demo

Or call us. No forms required. We pick up. 214-945-2512