Retail Technology

ChatGPT test ads can invite users to chat with brands like Wayfair

Wayfair is among the first brands running ChatGPT ads that open a chat with the advertiser. What the format asks of retailers, and what data flows back.

AI is reshaping retail operations faster than most e-commerce teams are ready for

From supply chain compliance to last-mile delivery, AI tools are moving from pilot to production across retail ops in 2026.

AI and same-day delivery are now the two forcing functions reshaping U.S. ecommerce operations

From Lululemon's AI rollout to DoorDash's Shopify tie-up, enterprise retailers are betting on automation and speed to close the gap with digital-native rivals.

Salesforce pledges $1 billion to Switzerland as Agentforce moves from pilot to production

Salesforce's five-year, $1B Switzerland commitment backs Agentforce deployments already running at scale across healthcare, retail, ag, and events.

How PayPal Fastlane Helps Retailers Deliver the Magic of Effortless Buying

In today’s digital marketplace, the competition for customer attention doesn’t end when a shopper clicks “Add to Cart.” In fact, that’s often where the real challenge begins. For many retailers, the guest checkout process—once designed as a convenience—has become a conversion killer. Endless form fields and repeated data entry drive shoppers away, leading to…

Self-Service BOPIS and Other Retail Trends

In a recent episode of the Intelligent Logistics Podcast, hosted by Position Imaging, Greg Brantner, Director of Marketing and Matthew Knopf, VP of Partnership, discuss the shift in consumer buying habits, the rise of omni-channel shopping, and the evolving technology trends in retail. Retail Landscape and the Rise of Omni-channel Shopping Online shopping in…

The Global BOPIS Market

Buy Online, Pick Up In Store, or BOPIS, is a retail revolution sweeping across the U.S., underscoring a key trend in consumer habits. With shoppers having spent over $95 billion via BOPIS in 2022, it’s clear this is not just a minor blip on the retail radar. What’s even more striking is that this…

The Future of Retail eCommerce with iPickup

The retail landscape is being reshaped, transitioning from traditional brick-and-mortar stores into burgeoning logistics and fulfillment centers. This revolution, brought about by innovative logistics tech companies like Position Imaging, is transforming the way retailers deliver products, ushering in unprecedented benefits for both retailers and customers. Here’s how this remarkable hybrid solution is playing out….

Redefining Retail Solutions with Advanced Technology

As businesses evolve to adapt to rapid advancements in technology and changes in consumer behavior, Position Imaging has been at the forefront of shaping brand-new experiences for its customers. From its innovative iPickup clips to advanced computer vision technology, the company continues to reimagine and drive the landscape of the shipping and logistics industry. A…

The Impact and Future of Self-Service in Retail: Insights from Position Imaging

As the global pandemic reshapes purchasing habits, retail is undergoing significant transformation. Emerging trends like self-service are experiencing exponential growth, driven by evolving consumer expectations and the accelerating shift towards digitalization. The figures are telling, with self-checkout usage growing by an impressive 30%, and 73% of shoppers now preferring to handle returns independently. So,…

AI-Powered Exit Technology Can Ease Checkouts, But Larger Stores May Grapple with Scalability Issues

In recent developments, Sam’s Club has initiated the deployment of AI-powered exit technology across more than 120 of its retail locations, aiming to enhance customer experience by significantly reducing wait times. This move emerges as a contrasting response to Amazon’s recent pullback from its Just Walk Out technology, which allowed customers to shop without…

Lead the Retail Evolution: Implement Self-Service Solutions for Enhanced Retail Operations

The retail landscape is witnessing a significant shift towards self-service solutions for pickups, drop-offs, and returns, driven by consumer demand for more convenient and efficient shopping experiences. This trend is underscored by a 30% projected growth rate in the adoption of self-checkout systems and a clear preference from 73% of shoppers who…

Revolutionizing Retail: The iPickup Point System Enhances the Returns Process

The iPickup Point system from Position Imaging is revolutionizing the e-commerce returns process by offering a seamless self-service solution. Customers begin by submitting an online return form and receiving a QR code, which they scan at the iPickup Point kiosk in-store. They then attach an “iClip” to their returned item and place it on…

Cutting-Edge Order Fulfilment Technology to Enhance Retail Customer Experience

Liisa Walsh, the Director of Product Management at Position Imaging showcases an innovative order fulfilment technology designed to streamline retail pickups. Dubbed “BOPIS solution,” this system integrates seamlessly with point-of-sale (POS) systems, allowing for efficient order preparation and management by staff, referred to as “kickers.” Upon completion, orders are signed into the system, scanned,…

Retail Solutions

Make your store more inviting by creating a dynamic media experience. Parabit provides interactive digital signage, wayfinding kiosks, and custom media enclosures to showcase your products and services. The advertising potential is limitless! In addition, we provide customer check-in kiosks and security solutions to protect your customers and employees.

Revolutionizing Retail Safety and Production with Advancements in Security and Fire Safety – Part 2

Pavion Perspectives Episode 1 Part 2 continues the discussion centered on revolutionizing retail safety and production through advancements in security and fire safety. Host Michelle Dawn Mooney and her guests, Ralph DioGuardi, President of Firecom Inc., a Pavion company, and Jeff Storrs, General Manager of the Retail Security Group for Pavion, explore how retailers…

Revolutionizing Retail Safety and Production with Advancements in Security and Fire Safety – Part 1

In Pavion Perspectives Episode 1, Part 1, the discussion revolves around revolutionizing retail safety and production through security and fire safety advancements. Retail businesses face increasing security threats, from theft and vandalism to organized retail crime. Video surveillance is a critical tool for deterring and preventing these threats. Host Michelle Dawn Mooney and her…

EY-Shopify Global Alliance with Warren Tomlin

On this episode of the What Just Happened? podcast, host Christine Russo speaks with Warren Tomlin, Managing Partner at EY, on the new alliance his company just made with Shopify. It might seem strange for a company like EY to team with Shopify, but Warren makes a case for it. “It’s not about how it…

How Micro-branches are Changing the Face of Retail Banking

The face of retail banking is changing rapidly as the industry works to facilitate customer engagement while reducing the costs associated with building and operating traditional bank branches. One approach is the micro-branch – a fully functional bank branch that has been dramatically reduced in size. Micro-branches are cost-effective and enable banks to adapt…

What Robots are up to in the Nike House of Innovation in Shanghai

Nike stores are known for their interactivity and innovative sportswear, and now robots are even getting in on the action. This video comes from Stephen Hekman, Vice President of Retail Services at Kingsmen Projects U.S. The two robotic legs simulate the running motion and give prospective buyers a look at the sneakers in their…

NRF 2019 in 60 Seconds

There was so much to see at NRF 2019. Anyone in attendance can attest to the fact that three days was barely enough time to catch up on everything presented at the Javits Center this week. MarketScale hustled through every nook and cranny of Retail’s Big Show to learn what industry experts were seeing,…

MarketScale Live At NRF 2019

This Live Blog was last updated January 15th at 2:30pm. With NRF 2019 in full swing, our own Geoffrey Short is in New York City to bring you all the latest from the show. We will be updating this post throughout the day with all of his interviews, products demos, and insights from the show. You…