Business Service Technology

Y Combinator's B2B roster hits 2,623 startups as demand for specialized services accelerates

YC's B2B portfolio now spans 2,623 funded startups, while Forbes projects the consulting market alone will hit $260.5B.

Genesys acquires Pinkfish to accelerate agentic AI in contact centers

Genesys buys Pinkfish to fast-track AI agent deployments, while Couchbase and MongoDB each roll out new tools aimed at closing key gaps in enterprise AI.

When Client Engagement Becomes True Partnership

CG Infinity’s Salesforce Practice is built on deep, day-to-day engagement with the organizations it serves. Rather than operating as an external vendor, the team embeds itself with clients—working closely, consistently, and collaboratively—so decisions are informed by real context, trust, and shared accountability. This approach ensures Salesforce solutions are shaped not just by requirements, but…

Salesforce Advocacy and Informed Judgment Drive Successful Implementations

Salesforce can be a powerful growth platform, but its complexity can put inexperienced organizations at a disadvantage. Without strong in-house expertise, leaders may struggle to assess recommendations, push back on unnecessary scope, or determine whether proposed solutions truly support business outcomes. Over time, this can lead to overbuilt systems, excess cost, and decisions driven…

Bryan Barretto’s 2024 Outlook for Verizon: Leveraging New Partners for Telecom Growth

As we step into 2024, the Verizon Partner Network is on the brink of an exciting transformation. This evolution is driven by the introduction of new partners and a renewed focus on mobility and Fixed Wireless Access (FWA), areas poised for significant growth in the telecommunications landscape. In a recent discussion, Bryan Barretto, Managing Partner…

A Discussion with Volta Insite

There is so much technology out there that can help improve the efficiencies of your business – but much of it is hard to use, hard to understand, and even harder to integrate. People are afraid to adopt – but they shouldn’t be. For one consumer in the HVAC and mechanical service industry, integrating a…

Striking the Balance: UNICOM Engineering Explores Design at the Edge

UNICOM Engineering has just released their latest blog post, and it’s a must-read for those interested in the exciting world of edge computing. Titled “Supporting Design at the Edge,” this insightful post delves into the crucial aspect of finding the perfect equilibrium between performance and reliability in the business service industry. UNICOM Engineering highlights the…

Digi-Key: Fueling Innovation, Electrifying the World

Founded and headquartered in Thief River Falls, Minnesota, Digi-Key Electronics is the recognized leader and innovator in the high service distribution of electronic components and automation products worldwide.  Digi-Key offers the world’s largest selection of electronic components in stock and available for immediate shipment and has experienced an impressive growth trajectory over the last several…

Ribbon Offers IBM Clients Free Unified Communication as a Service and Collaboration Rooms on IBM Public Cloud

FOR IMMEDIATE RELEASE: April 15, 2020 Westford, MA – Ribbon Communications Inc. (Nasdaq: RBBN), a global provider of real time communications software and network solutions to service providers, enterprises, and critical infrastructure sectors, today announced that it is delivering free cloud-based Unified Communications and Collaboration (UC&C) technology on the IBM public cloud to support IBM enterprise clients’ remote staff. The offering,…