Software & Technology · Topic
2 articles from Software & Technology practitioners
Buying AI tools isn't enough: two reports show strategy, not spend, drives enterprise returns
High-intensity AI adopters grew headcount 10%+ in 24 months, but 66% of workers got no guidance on using the time saved.
Genesys acquires Pinkfish to accelerate agentic AI in contact centers
Genesys buys Pinkfish to fast-track AI agent deployments, while Couchbase and MongoDB each roll out new tools aimed at closing key gaps in enterprise AI.
