Retail Technology Trends

Self-Service BOPIS and Other Retail Trends

Retailers are reimagining fulfillment as consumers demand faster, frictionless ways to shop across channels

The Global BOPIS Market

Retailers are capturing a $700 billion opportunity by 2027 as consumers increasingly blend online shopping with in-store convenience

A New Era of Retail is the Rise and Integration of Social Commerce

Live streaming and social platforms are fundamentally reshaping how brands connect with shoppers in real time

Retail Marketing Gamification is the Battleground for Customer Loyalty and Attention. How Do Retailers Win?

Interactive experiences and point systems are reshaping how retailers capture customer loyalty in an increasingly competitive marketplace

A New York Pop-Up Experience Where “Motion is Magic”: Kizik’s Innovative Approach to Footwear and Retail Expansion Takes the Stage

A footwear brand merges cutting-edge retail technology with hands-on customer experiences to redefine how shoppers discover their next pair

Revolutionize Customer Engagement Through Digital Augmentations in Physical Retail

Physical retailers are blending digital tools with in-store shopping to create experiences that match online convenience while preserving the human touch

Loyalty in Retail: Mastercard is Shaping the Future of Retail by Creating Meaningful Connections with Customers

Retailers are leveraging personalized data and technology to build deeper customer relationships and drive loyalty in an increasingly competitive market

Domino’s Leads the Pack in Digital Innovation by Embracing AI Across All Operations for Unmatched Efficiency

The pizza chain's comprehensive AI strategy demonstrates how intelligent automation can streamline every aspect of operations, from customer ordering to kitchen

Lead the Retail Evolution: Implement Self-Service Solutions for Enhanced Retail Operations

Retailers gaining competitive edge by automating checkout and returns to match shopper expectations for speed and control

AI Reshaping the Retail Industry One Personalized Experience at a Time

Retailers are discovering that machine learning algorithms can predict customer preferences with stunning accuracy, fundamentally changing how brands engage sho

Brand Trust and Authenticity: Two Essentials that Will Make AI a Valued Resource in the Unified Retail Experience

Retailers must prioritize trust and authenticity to transform AI from a tool into a customer asset

GNC’s Omni-Channel Evolution From Brick and Mortar to Commerce Hub

Retailers that blend physical stores with digital channels are capturing customer loyalty in ways traditional competitors cannot

Prioritizing Customers Needs Enhances Every Shopper’s Buying Experience

Retailers that blend digital and physical touchpoints create seamless experiences that drive customer loyalty and sales