Future Of Retail

Zero-click commerce: AI agents set to intermediate $15 trillion in B2B purchases by 2028

Gartner forecasts AI agents will mediate $15T in B2B purchases by 2028. New Adobe data shows AI-referred traffic now converts 42% better than non-AI visits.

Leading With Curiosity, Creating a Playbook of Store Experiences with Victoria’s Secret & Co.

How retail brands are using curiosity-driven design to transform stores into spaces that build lasting customer loyalty

Unique In-Store Experiences Are Driving a Brick-And-Mortar Retail Resurgence

Physical locations are becoming competitive advantages as retailers invest in immersive, memorable experiences that online shopping cannot replicate

Retail Revolution: Social Commerce is No Fad, It’s the Future

Over one-third of U.S. internet users now shop directly through social platforms, signaling a fundamental shift in how brands will reach consumers

Blending Digital and Physical Realms for the Future of Retail

Retailers who unify online and offline channels create emotional connections that drive lasting customer loyalty beyond transactional convenience

The future of retail, empowering brands, and sustainability

Brands are discovering that reselling used products can unlock sustainability gains and deepen customer loyalty simultaneously