Ai Technology

Zero-click commerce arrives: AI agents set to intermediate $15 trillion in B2B purchases by 2028

Gartner forecasts AI agents will intermediate $15T in B2B purchases by 2028, forcing sellers to rethink data, discovery, and digital infrastructure.

Physical Retail’s Next Infrastructure Layer: Item-Level Intelligence with Radar

Physical retail is under pressure to become as measurable and responsive as e-commerce. While retailers have spent years optimizing digital channels with real-time data, store teams have often had to make decisions with incomplete inventory visibility and delayed operational signals. That gap matters because stores still account for 80% of U.S. retail sales, making…

Toshiba Innovators Honored as 2026 Shelby Report Women of Influence for Advancing the Next Era of Grocery Retail

Awards highlights women leaders whose innovation, operational impact, and community commitment are redefining the grocery technology landscape.

From Monitoring to Knowing: How Owlet Is Redefining Infant Health at Retail

Baby monitors have long promised parents the ability to see and hear their child from another room. But as connected health devices become more normalized in everyday life, from smartwatches to sleep trackers, parents are beginning to expect more than visibility. They want insigh

Toshiba Named a Leader in the IDC MarketScape: Worldwide Point-of-Sale Software in Grocery and Food Store Retail 2026 Vendor Assessment

The report highlights several ELERA® strengths, among them industry-leading native AI/CV loss prevention and open self-enablement architecture validated at the largest scale

How PayPal Fastlane Helps Retailers Deliver the Magic of Effortless Buying

In today’s digital marketplace, the competition for customer attention doesn’t end when a shopper clicks “Add to Cart.” In fact, that’s often where the real challenge begins. For many retailers, the guest checkout process—once designed as a convenience—has become a conversion killer. Endless form fields and repeated data entry drive shoppers away, leading to…

A Look at the Rise of Commerce Media Networks: How Nift Helps Brands Own How Their Message Shows Up

As traditional digital advertising struggles to retain consumer trust, brands are exploring new, more authentic ways to connect with shoppers. Platforms like commerce media networks, which weave together commerce, content, and data, are emerging as powerful tools in this shift. Research from MG2 Advisory reveals that only about 37% of consumers feel brands genuinely…

What Does Winning Look Like in the Age of AI-Driven Marketing?

Companies investing in people and processes alongside AI technology are pulling ahead of those chasing tools alone

C3 Solutions Boosts Delivery Speed Through Intelligent Dock Scheduling and Yard Automation

Logistics operators are cutting delivery times by automating the overlooked bottlenecks that slow distribution networks

Agentic AI: Microsoft is Powering the Next Wave of Autonomous, Intelligent Decision-Making

Retailers are moving beyond task automation to deploy AI systems that independently analyze data and make split-second business decisions without human interven

Self-Service BOPIS and Other Retail Trends

Retailers are reimagining fulfillment as consumers demand faster, frictionless ways to shop across channels

The Global BOPIS Market

Retailers are capturing a $700 billion opportunity by 2027 as consumers increasingly blend online shopping with in-store convenience

The Future of Retail eCommerce with iPickup

Retailers are converting stores into fulfillment hubs to slash delivery costs and speed up customer orders

Redefining Retail Solutions with Advanced Technology

Retailers are discovering how computer vision and smart automation are transforming the supply chain from warehouse to customer

The Impact and Future of Self-Service in Retail: Insights from Position Imaging

Retailers are discovering that shoppers increasingly want to handle transactions and returns themselves, fundamentally reshaping store operations

Retail Reimagined: Unpacking the Retail in Box for Small & Medium Retailers

Small retailers across India are leveraging AI and advanced analytics to compete with larger chains and transform their operations

Scaling CV Checkout in Grocery Stores with ISV and OEM Collaboration

Hardware makers and software innovators unite to bring frictionless checkout technology to India's evolving retail landscape

Hammer Down at Shoptalk Chicago: Making Deliveries Faster, Cheaper & More Sustainable for Greater Retail Success

Retailers are racing to slash delivery costs and environmental impact while meeting Amazon-sized customer expectations ahead of peak season

OneRail’s Integrated Solutions Transform Delivery Expectations in Retail

Retailers racing to match Amazon's delivery speed are discovering that unified logistics platforms can level the playing field without building infrastructure f

A New Era of Retail is the Rise and Integration of Social Commerce

Live streaming and social platforms are fundamentally reshaping how brands connect with shoppers in real time

Enhancing Retailers’ Personalization with Gamification

Retailers are discovering that combining tailored experiences with game-like engagement mechanics drives stronger customer loyalty and repeat purchases

Retail Marketing Gamification is the Battleground for Customer Loyalty and Attention. How Do Retailers Win?

Interactive experiences and point systems are reshaping how retailers capture customer loyalty in an increasingly competitive marketplace

Minimising Waste, Maximising Reusability of Returned Items: Streamlining the Returns Process with Two Boxes

Online retailers can slash operational costs and boost loyalty by reimagining how they process and reuse returned merchandise

From Home Delivery & Store Pickups to AI Integration: The Key to Embracing Ecommerce for Grocery Retailers

Grocery retailers must modernize their fulfillment strategies and adopt intelligent automation to stay competitive as online shopping reshapes the industry

AI-Powered Exit Technology Can Ease Checkouts, But Larger Stores May Grapple with Scalability Issues

Warehouse retailers discover that AI checkout innovations promise speed gains, yet technical complexity threatens expansion beyond smaller store formats

A New York Pop-Up Experience Where “Motion is Magic”: Kizik’s Innovative Approach to Footwear and Retail Expansion Takes the Stage

A footwear brand merges cutting-edge retail technology with hands-on customer experiences to redefine how shoppers discover their next pair

Big Box Stores Redefine Retail with Spaces Blending Personalization, Technology, and Community Engagement

Major retailers are ditching the one-size-fits-all approach to compete in an experience-driven market where technology and human connection drive customer loyal

Revolutionize Customer Engagement Through Digital Augmentations in Physical Retail

Physical retailers are blending digital tools with in-store shopping to create experiences that match online convenience while preserving the human touch

American Freight’s Open-Box Approach Sets a New Standard in Retail Where Quality and Affordability Go Hand-in-Hand

Recertified returns at steep discounts are reshaping how shoppers balance quality with affordability in today's retail landscape

Loyalty in Retail: Mastercard is Shaping the Future of Retail by Creating Meaningful Connections with Customers

Retailers are leveraging personalized data and technology to build deeper customer relationships and drive loyalty in an increasingly competitive market