Business Communication

Driving More Honest Discussions in IoT

The Automation industry is adapting to digital problem-solving through open dialogue, peer-to-peer communication, and being present with customers and colleagues. To promote more authenticity and customer-centricity, it is important to be part of the conversation and show up with good intentions. Community building is essential for success, and the industry can learn from…

Episode 1 – The Next Evolution in Aviation Connectivity

SmartSky Networks is revolutionizing the in-flight experience by providing reliable connectivity at 35,000 feet. Their mission is to ensure that passengers can work, stream movies, and stay connected while in the air. The company’s comprehensive approach to connectivity sets it apart, utilizing an unlicensed band for consistent and low-latency connections. With the post-pandemic resurgence of…

Enhancing In-Flight Communication

Hear a recent passenger describe their experience using various online platforms during a flight. From using Facebook, watching videos on YouTube and LinkedIn, briefly accessing Hulu, to making a FaceTime call with their son, they emphasize the importance of speed and low latency in their online activities. They find the ability to stay connected with…

Interaction to Satisfaction: Why customer engagement matters now more than ever

Finding key engagements to develop and strengthen the relationship with your customers is vital to building a successful and reputable business. Host of Fiberside Chat, Tyler Kern, welcomed guests Ashlee Hornbuckle, Marketing Manager at 3-GIS, and Steve Seagraves, Instructional Designer at 3-GIS, to discuss setting customer-centric initiatives. “In this industry, I would say the majority…

Two competing industry visionaries join forces to tackle telecom’s biggest challenge

Despite the astounding advances in technology the last 30 years, geospatial data and quality in telecommunications has not improved. Why is this? Tom Counts, president and CEO of 3-GIS, and Peter Batty, chief research officer of SSP Innovations, sat down with Host Daniel Litwin to dive into this phenomenon. This data is essential because…

Bringing Lessons from the Blue Angels into the Corporate World

Bringing together leaders, lawmakers and lawbreakers. Host Luke Fox explores how innovations in business and technology are redefining our trust in security measures.   Trust isn’t tangible. Like any feeling, it’s something that happens in relationships and interactions. Without trust, teams fail. So, how can organizations build high-trust teams? Captain George Dom USN (Ret) joined The Trust Revolution host…

The Shift in Workplace Communication

One of the biggest challenges we’ve all faced in light of COVID-19, is a rapid transition from active to passive communication, especially in the workplace. When passive communication occurs, such as an email or text message, the recipient reads it, reacts to it, and then chooses to communicate or not by responding or ignoring…

What Does the Digital Transformation Mean for Your Organization?

On this episode of The Suite Spot, a fireside chat about all topics IT and OT, hosts Howard Holton, Carlos Vargas and Paul Lewis dive into the “marketing magic decoder ring.” That’s a fancy way to say that marketing lingo, particularly during a time when the way companies are buying and operating, should be broken…

What Can Comedians Teach Business Leaders About Presentations?

We all need a good laugh from time to time, especially when life feels heavy or a social interaction gets tense. The hosts of The Suite Spot recently observed that two of their favorite comedians can provide more than just a couple laughs. They can actually give quite a bit of insight into how…

The Ripple Effect of 5G, 10G, and 802.11AX

By 2020, forecasts suggest that, around the globe, there will be around 6.58 network connected devices per person. With over 7.5 billion people on the planet, this means that there could be nearly 50 billion network connected devices by 2020. As such, a hot topic dominating conversations as we propel into the new year…

With Net Neutrality Dead, How Will ISPs and the Internet Adapt?

After years of back and forth in court, a federal appeals court upheld the FCC’s repeal of the Obama-era incarnation of net neutrality rules, effectively removing rules that prohibited ISPs from throttling internet access. The decision came in 3-2 fashion along party lines, and is already getting mixed reception. On this on-demand bonus segment…

MarketScale Mornings: What Industry Insiders are Saying About the Launch of 5G

While consumers are anticipating the widescale release of 5G connectivity, the professionals making it happen are focused on much more. Don Doty, a business development manager for FDH Infrastructure Services, and Jerry Folk, the Director of Broadcast Operations for FDH, both work with telecommunications technology every day. The implementation of 5G may change the…

How Technology is Improving the Broadband User Experience

Communications have fundamentally changed since the implementation of broadband services; today, customer expectations are that communication is instant and clear. “Internet is now the key to this business because everything flows through it. Whether it’s the phone or video or internet,” Chris Boring, vice president of sales and marketing at Promptlink Communications, said. This…

What 5G Means for Businesses from the Financial District to the Farmland

There has been plenty of buzz around the possibilities that 5G will bring to society. Steadily, new markets around the United States have tested the next generation of cellular network technology, but there is far more to come than faster cell phone service. PC Mag Lead Analyst Sascha Segan has traveled the country testing…

LISTEN: Security and costs holding back those looking to implement IoT projects

Internet of Things, or IoT, is what most companies are starting to implement but what is it and how safe is it? IoT, to put it simply, is the ability of things to communicate and share data with each other. Basically, your smart refrigerator can connect to that bracelet on your wrist that tracks…