Hospitality · Topic

hotel operations

6 articles from Hospitality practitioners

65% of North American hotels reported staffing shortages in 2025 as AI moves into ops

A BCG-NYU report and new booking-engine integrations show AI shifting hotel priorities from ad spend to data integration, labor productivity, and

MarketScale Newsroom·Sep 13, 2026

Visual Matrix Is Going To BITAC

A hospitality tech innovator brings its unified property management platform to a major industry conference to showcase how automation transforms guest experien

Hospitality·Sep 26, 2024

Sonesta Global 2024

Hotel operators are leveraging integrated technology platforms to overcome labor shortages while meeting rising guest expectations

Hospitality·May 16, 2024

Unlocking Hotel Success: Exploring the Success of Maestro PMS and PurpleCloud Integration

Hoteliers are discovering that seamless property management integrations can transform operational efficiency and guest satisfaction simultaneously

Michelle Dawn Mooney·May 13, 2024

Combining Tech and Personal Touch Enhance Guest Experiences and Help Hotels Stay Competitive in the Rapidly Evolving Landscape

Hotels that blend automation with genuine hospitality are setting themselves apart in an increasingly competitive market

Daniel Litwin·May 1, 2024

Hotels Can Maintain Traditional Experiences, But Also Modernize By Leveraging App Services

The hospitality industry can blend digital convenience with genuine human connection without sacrificing either

Calvin Tilokee·Apr 30, 2024

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