Hotel Management Strategies

How Hotels Bounce Back From the Unexpected

In this episode of Inside Restoration & Recovery, host Martha Lewis sits down with Josh Creznic, Director of Hospitality Services at BMS CAT, to unpack the unique challenges and critical priorities in hotel restoration. With over two decades of experience in hospitality—spanning major brands like Marriott and Wyndham—Josh brings deep insight into how restoration…

Hotel Managers Can Maximize Operational Technologies Effectiveness with Diverse Training Approaches

Staff resistance to new hotel tech often stems from inadequate training, requiring managers to tailor approaches to different teams and skill levels