Hotel Management

The Origin of Revpar Media: Host Calvin Tilokee’s Journey from Revenue Management to Performance Storytelling

Something has shifted in hotel marketing, and you can feel it. In a landscape where every property can publish polished visuals, aesthetics alone are no longer enough to stand out—or to convert attention into bookings. Research increasingly shows that social media now plays a meaningful role in how travelers choose destinations and plan trips,…

How Hotels Bounce Back From the Unexpected

In this episode of Inside Restoration & Recovery, host Martha Lewis sits down with Josh Creznic, Director of Hospitality Services at BMS CAT, to unpack the unique challenges and critical priorities in hotel restoration. With over two decades of experience in hospitality—spanning major brands like Marriott and Wyndham—Josh brings deep insight into how restoration…

The Impact of Collaboration with Visual Matrix

Independent hoteliers unlock operational efficiency and guest satisfaction by partnering with integrated property management technology

Suchi Reddy Thoughts On AI and Automation

Leaders in hospitality are leveraging AI to streamline operations without sacrificing the personalized guest experiences that drive loyalty

Rising To Every Occasion Teaser

Hotel leaders transforming guest feedback into competitive advantage through personalized service innovation

Visual Matrix Is Going To BITAC

A hospitality tech innovator brings its unified property management platform to a major industry conference to showcase how automation transforms guest experien

Customer Reviews Shape Hospitality Brand Success. How Do You Turn Reviews Into Revenue?

Most hotel guests rely on reviews as much as amenities when making booking decisions, making reputation management a revenue driver

Sonesta Global 2024

Hotel operators are leveraging integrated technology platforms to overcome labor shortages while meeting rising guest expectations

Unlocking Hotel Success: Exploring the Success of Maestro PMS and PurpleCloud Integration

Hoteliers are discovering that seamless property management integrations can transform operational efficiency and guest satisfaction simultaneously

Streamlining Technologies for Efficiency is Still a Challenge for Hotel Operators

Legacy systems and fragmented tech stacks continue to undermine operational efficiency across the hospitality industry, despite growing pressure to modernize

Empowering Hospitality: Chris Trick’s Insights from a Career in the Industry

A hospitality leader reveals how balancing human touch with smart technology creates competitive advantage in today's travel industry

Prioritizing Return on Investment in Hotel Investment and Decision-Making is Key to Staying Afloat

Hotel operators must balance financial returns with guest satisfaction to survive mounting competitive pressures and economic headwinds

Hotel Managers Can Maximize Operational Technologies Effectiveness with Diverse Training Approaches

Staff resistance to new hotel tech often stems from inadequate training, requiring managers to tailor approaches to different teams and skill levels

A Notable Shift in the Extended Stay Hotels Market is Poised to See More Growth with A Few Key Changes

Smaller markets are driving unexpected revenue gains for extended-stay properties as remote work reshapes guest expectations

AAHOA 2024 Day 1

Hospitality tech leaders unveil data-driven solutions that reshape how independent hoteliers manage operations and guest expectations

The Need for Process Innovation in Hospitality

Hoteliers are discovering that balancing automation with human touch is the key to retaining guests in an increasingly competitive market