Patient Engagement

RevSpring Uses Data, Automation and Empathy to Improve the Patient Financial Journey – Better Outcomes for Patients, Less Burden for Providers

Healthcare providers are under increasing pressure to meet consumer expectations without adding an administrative burden. According to a survey conducted by The Harris Poll in June 2024, 18% of the 2,092 American adults who were surveyed had received an unexpected medical bill of $1,000 or more in the past year, and 50% said they would…

Connecting the Disconnected: Inside Personify Health’s Mission to Make Personalized Care the New Standard

As healthcare costs continue to rise and patient needs become increasingly complex, personalization has emerged as a critical strategy in improving access, outcomes, and experiences. Despite 75% of surveyed Americans wishing for a more personalized healthcare experience, most health plans still offer one-size-fits-all solutions. But the shift toward personalization is more than just a…

Joshua Titus with Gozio

Healthcare systems are using mobile technology to create personalized patient journeys from first contact onward

Scott North with Praia Health

A health tech leader explains how unified patient experiences drive loyalty and retention across fragmented systems

Empathy & Innovation in Leadership with Nadine Hauf | Ep. 26 | Growthwell with Josh Byrd

Leaders in healthcare discover that combining empathy with innovation drives employee engagement and better patient outcomes in complex systems

The Business of Myopia Management: How to Set a Firm Foundation for Success

Building a myopia management program requires strategic planning, pediatrician partnerships, and a patient-centric foundation from the start

Assessing Vendors in the Exploding Remote Monitoring Space

Healthcare leaders need a framework for evaluating which monitoring vendors will deliver sustainable innovation and real patient value

Transforming Patient Engagement with Effective Communication Software

Healthcare systems that master patient communication see measurable improvements in engagement, outcomes, and operational performance

Be the Best Part of Their Day: Values-Driven Leadership in Rural Healthcare

Rural healthcare leaders who align their teams around shared values can transform patient outcomes and community loyalty in underserved regions

Hey, it’s 9 am… Wake up Healthy with 9amHealth!

A cardiometabolic care platform transforms how patients manage their health through accessible virtual clinics

Healthcare’s New Frontier: From Nurse Call Systems to Lockdowns, Combating Workplace Violence with Pavion

Healthcare facilities are discovering that integrated safety systems protect both patients and staff from escalating workplace violence threats

The Key to Expanding GI Care? Integrating Tech and Providing Psychological Support

Mental and digital tools are reshaping how providers manage digestive disorders and boost patient engagement across care settings

Revolutionizing Patient Care with Health Education and Digital Access

When patients gain better understanding of their conditions, clinical outcomes and engagement rates improve dramatically across healthcare systems

The Evolution of IT and Healthcare…Where do we go from here?

Healthcare leaders grapple with fragmented data systems while patients struggle to access their own medical records

The Voice of the Patient… Heard Through the Megaphone of Data

A healthcare leader shares how capturing and analyzing patient data can transform clinical decision-making and close outcome gaps across populations

Recreating Disney’s Walk-Through-Fire Customer Loyalty in the Healthcare Sector Makes for a Sensible Approach

Healthcare organizations that build emotional connections with patients can dramatically improve retention and reduce acquisition costs

Health Literacy and the Consumerization of Healthcare

Patients expect healthcare interfaces to rival consumer apps, forcing providers to rethink how they deliver medical information