Engagement

The Strongest Leaders Build Belief, Model Discipline and Earn Trust

Workplace leadership is under pressure: employees are continuing to disengage, and many managers are still trying to fix a trust problem with performance tactics. Gallup reported that U.S. employee engagement fell to 31% in 2024, its lowest level in a decade, and its research has found that managers account for at least 70% of…

Exploring the Intersection of Board Governance, Community Engagement and Creativity with Ann Margolin

Behind every city vote, hospital budget or zoning decision is a leader navigating tough, often conflicting priorities. Right now, public leaders are operating in an environment of rising healthcare costs, workforce shortages and heightened community expectations—especially within safety-net systems that collectively provide billions in uncompensated care each year. The stakes are real—they affect patients…

Caregiver Engagement Is the Missing Link in Dementia Care: Why Empowering Families Drives Better Outcomes and Lower Costs

Dementia is becoming one of healthcare’s most difficult problems to ignore. As the population ages, more families are finding themselves responsible for loved ones who can no longer manage their own care, communicate symptoms clearly, or navigate the healthcare system. Research shows that people living with dementia are hospitalized far more often than those without it—even…

Running Toward Progress: How Personify Health and Beyond Health Aim to Rewire Member Experience and Cost Control

In a year when employer health costs keep climbing and expectations are “at an all-time high” heading into 2026, Personify Health and Beyond Health are betting on a tighter fusion of data, advocacy, and payment integrity to change the trajectory. Personify reports engagement levels north of 50%, with members touching its platform 19…

The SPD Hack Playbook: Streamlining Sterile Processing with Smart Tech and Team Buy-In

Sterile Processing Departments (SPDs) are the unsung backbone of surgical care — ensuring every instrument, tray, and tool is safe, sterile, and ready when needed. Yet, despite their vital role, SPD workflows often rely on manual processes and underrecognized best practices. As healthcare systems push for greater efficiency and staff well-being, SPD managers are turning…

Leading Through Change: Dr. Kevin Stevenson on Workforce, Innovation, and the Future of Healthcare

Healthcare is at a critical turning point, where staffing pressures, shrinking reimbursements, and rising patient expectations are reshaping the future of healthcare. According to the AACN Nursing Workforce Fact Sheet, the federal government projects more than 203,000 new registered nurse positions will be created annually from 2021 to 2031, reflecting high demand from an…

Improving Employee Engagement Through CAREmunication — A Conversation with Burl Stamp

With the healthcare landscape seeing many evolving changes, employee engagement is no longer just a buzzword — it’s now a business imperative. Amid rising turnover and persistent staffing shortages, organizations are under pressure to build resilient, engaged teams. According to Gallup, 70% of the variance in team engagement is tied to one factor: the…

RevSpring Uses Data, Automation and Empathy to Improve the Patient Financial Journey – Better Outcomes for Patients, Less Burden for Providers

Healthcare providers are under increasing pressure to meet consumer expectations without adding an administrative burden. According to a survey conducted by The Harris Poll in June 2024, 18% of the 2,092 American adults who were surveyed had received an unexpected medical bill of $1,000 or more in the past year, and 50% said they would…

Connecting the Disconnected: Inside Personify Health’s Mission to Make Personalized Care the New Standard

As healthcare costs continue to rise and patient needs become increasingly complex, personalization has emerged as a critical strategy in improving access, outcomes, and experiences. Despite 75% of surveyed Americans wishing for a more personalized healthcare experience, most health plans still offer one-size-fits-all solutions. But the shift toward personalization is more than just a…

Empathy & Innovation in Leadership with Nadine Hauf | Ep. 26 | Growthwell with Josh Byrd

Leaders in healthcare discover that combining empathy with innovation drives employee engagement and better patient outcomes in complex systems

Experts Are All Around You

Companies are discovering untapped thought leadership by turning their own employees into compelling video storytellers

HFMA’s Historic New Leaders: The Trailblazing Women Who Are Leading Healthcare Finance

A historic milestone reshapes healthcare finance leadership as women claim unprecedented positions of power across one state's influential chapters

Purpose in the Workplace: Retaining Talent Through Innovation, Engagement, and a Sense of Belonging

Workers increasingly expect their jobs to fulfill deeper needs, making purpose a critical lever for companies fighting turnover and competing for talent

Tech, Trust, and Retention: The Triple Threat to Success in the Public Safety Market

Vendors must balance rapid innovation with the lengthy trust-building required to win and keep public safety clients

The Business of Myopia Management: How to Set a Firm Foundation for Success

Building a myopia management program requires strategic planning, pediatrician partnerships, and a patient-centric foundation from the start

Be the Best Part of Their Day: Values-Driven Leadership in Rural Healthcare

Rural healthcare leaders who align their teams around shared values can transform patient outcomes and community loyalty in underserved regions

Fostering a Culture of Engagement is Key to Combating Employee Disengagement and Quiet Quitting

Leaders are discovering that reversing historically low engagement rates requires moving beyond surface-level retention tactics to build workplaces where employ

Radical Humility is The Leadership Strategy for Stronger Teams and Open Culture

Leaders who embrace vulnerability and self-awareness unlock the psychological safety their teams need to truly engage and perform

Strategic Engagement and Clear Communication Optimize Agency Input for Material Review Process Success

Organizations unlock better outcomes by establishing transparent workflows and intentional touchpoints with their agency partners throughout material reviews

Hey, it’s 9 am… Wake up Healthy with 9amHealth!

A cardiometabolic care platform transforms how patients manage their health through accessible virtual clinics

Healthcare’s New Frontier: From Nurse Call Systems to Lockdowns, Combating Workplace Violence with Pavion

Healthcare facilities are discovering that integrated safety systems protect both patients and staff from escalating workplace violence threats

Material Review Agility is the Game Changer for Rapid Compliance in the Pharmaceutical Industry

Speed in promotional review processes is reshaping how pharma companies navigate compliance challenges and regulatory requirements

The Key to Expanding GI Care? Integrating Tech and Providing Psychological Support

Mental and digital tools are reshaping how providers manage digestive disorders and boost patient engagement across care settings

CHIME Fall Forum 2022: Celebrating 30 Years of Leadership, Innovation, and Unparalleled Community Engagement in the Healthcare IT Sector

Healthcare IT leaders gathered to reflect on three decades of industry transformation and the collaborative networks shaping tomorrow's innovation

People-First Approach Needed for Enhanced Healthcare Performance

Healthcare leaders must prioritize employee well-being and engagement to drive meaningful operational improvements and sustainable performance gains

Revolutionizing Patient Care with Health Education and Digital Access

When patients gain better understanding of their conditions, clinical outcomes and engagement rates improve dramatically across healthcare systems

Recreating Disney’s Walk-Through-Fire Customer Loyalty in the Healthcare Sector Makes for a Sensible Approach

Healthcare organizations that build emotional connections with patients can dramatically improve retention and reduce acquisition costs

Health Literacy and the Consumerization of Healthcare

Patients expect healthcare interfaces to rival consumer apps, forcing providers to rethink how they deliver medical information