Care Communication

OpenLoop acquires AI communication platform Hey Revia as digital health M&A heats up

OpenLoop's acquisition of Hey Revia, FDA breakthrough status for Aurenar, and Sharecare's AWS tie-up headline a busy week in digital health.

The Last Mile Problem in Health Care with Angela Adams

Angela Adams of Inflow Health explains why healthcare's biggest failure isn't diagnosis—it's what happens after, and how care orchestration can fix it.

The Best Healthcare Platforms Are Built on Clear Communication, AI-Human Collaboration, and a Deep Understanding of the “Why”

Healthcare is being pushed to modernize faster than ever, as AI tools, virtual care, and digital patient experiences shift from innovation to expectation. Recent survey data from McKinsey & Company indicates that about half of U.S. healthcare leaders say their organizations have

Improving Employee Engagement Through CAREmunication — A Conversation with Burl Stamp

With the healthcare landscape seeing many evolving changes, employee engagement is no longer just a buzzword — it’s now a business imperative. Amid rising turnover and persistent staffing shortages, organizations are under pressure to build resilient, engaged teams. According to Gallup, 70% of the variance in team engagement is tied to one factor: the…

Helping a Healthcare Facility Rebuild from the Ground Up After a Tornado

One account manager shares how swift action and preparation proved critical when a healthcare facility faced total reconstruction after severe weather

English Proficiency: Opening Doors to International Health Careers

Language proficiency benchmarks determine whether healthcare workers can practice internationally and advance their careers globally

Exceptional Customer Service in Healthcare is the Cornerstone of Building Patient Trust

Patient satisfaction directly impacts healthcare provider selection and recovery outcomes, making service quality a competitive differentiator

We All Deserve to Feel We Matter: Insights from Stephen “Shed” Shedletzky

Leaders shape employee well-being more profoundly than most realize, making psychological safety and genuine recognition essential organizational priorities

Be the Best Part of Their Day: Values-Driven Leadership in Rural Healthcare

Rural healthcare leaders who align their teams around shared values can transform patient outcomes and community loyalty in underserved regions

Podcast: Maximize Profit and Patient Care, Tips for Boosting Annual Supply Sales

Strategic approaches to annual supply sales can strengthen both revenue and patient relationships simultaneously

Aligning, Appraising, and Simplifying Scientific Data Strengthens Promotional Claims

Pharmaceutical marketers must translate dense scientific evidence into compliant promotional messaging without losing accuracy or impact

Radical Humility is The Leadership Strategy for Stronger Teams and Open Culture

Leaders who embrace vulnerability and self-awareness unlock the psychological safety their teams need to truly engage and perform

Values-Driven Leadership Fosters Excellent Patient Care and Strong Staff Morale

Leaders who prioritize purpose and open dialogue create environments where healthcare workers thrive and patients receive exceptional care

New Penalties is a Push to Mitigate Cybersecurity Threats in Telecommunications and Healthcare

Regulators are cracking down on cyber vulnerabilities in critical infrastructure, but security experts question whether penalties alone can close widening gaps

Structured Reviews: Great for Elevating Content Quality in Organizational Communication

A systematic approach to reviewing digital content helps organizations mitigate compliance risks while strengthening internal communication standards

Pharma Marketing’s New Frontier: Leveraging Content Subtype for Superior and Faster Reviews

Strategic categorization of promotional materials can dramatically reduce review cycles and accelerate pharmaceutical marketing approvals

Cut Through the Chaos of Review Processes in Healthcare: Implement a Reference Guide for Annotations

Healthcare marketers can accelerate approvals and reduce bottlenecks by standardizing how teams annotate promotional materials

Unlock Hidden Potential in Healthcare: Data-Driven Benchmarks Reveal Efficiency Gains in Reviews

Healthcare organizations are leaving efficiency gains on the table by overlooking data benchmarks in their review processes

Healthcare Technological Innovations Drive Improved Patient Outcomes and Streamlined Processes

Digital tools are reshaping how hospitals deliver care and operate more efficiently behind the scenes

Derek Empie: What are the biggest challenges you’ve come up against when trying to gain organization buy-in for contract lifecycle management?

Shifting organizational resistance to contract lifecycle management requires clear communication about risk and financial benefits from leadership

Health Literacy and the Consumerization of Healthcare

Patients expect healthcare interfaces to rival consumer apps, forcing providers to rethink how they deliver medical information