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Energy · Topic

Digital Transformation In Energy

5 articles from Energy practitioners

Beyond the Call: Reinventing Utility Customer Engagement with Cloud and AI Tools

Beyond the Call: Reinventing Utility Customer Engagement with Cloud and AI Tools

At the 2025 Distributech trade show in Dallas, the focus wasn’t just on the latest in energy infrastructure—it was also on the invisible front line of utility operations: the contact center. With customer expectations rising and regulatory pressure intensifying, utility companies are discovering that outdated voice systems are no longer just a nuisance—they’re a…

Energy·Jun 3, 2025
Talking Rugged Technology with Panasonic Connect

Talking Rugged Technology with Panasonic Connect

Utility companies are deploying specialized technology built to withstand harsh field conditions while driving grid modernization forward

Ben Thomas·Apr 10, 2025
Data Sharing and GIS Integration: Critical Drivers for Successful Utility Asset Management

Data Sharing and GIS Integration: Critical Drivers for Successful Utility Asset Management

Utility companies unlock operational efficiency by breaking down data silos and mapping shared infrastructure in real time

Dominique Meyer, Ph.D.·May 9, 2024
Building Bridges in Energy: Collaborative Efforts Will Integrate Public and Private LTE Networks for Grid Modernization

Building Bridges in Energy: Collaborative Efforts Will Integrate Public and Private LTE Networks for Grid Modernization

Utilities are discovering that blending telecommunications infrastructure with energy systems holds the key to building grids that can withstand modern demands

Nick Tumilowicz·May 9, 2024
Digital Grid Transformation: Siemens Energy’s Digitalization Strategy for a Resilient Energy Future

Digital Grid Transformation: Siemens Energy’s Digitalization Strategy for a Resilient Energy Future

Industrial automation leaders are modernizing power infrastructure to balance renewable energy integration with grid stability demands

Energy·Mar 1, 2024
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