News, updates, and expert insights from CHIME.
CHIME — the College of Healthcare Information Management Executives — is the professional association for healthcare CIOs and digital health leaders, advancing the effective use of information and technology to improve care. Follow this channel for the latest from CHIME: news, expert perspectives, and community updates.
Healthcare IT Leaders Rethink Success Beyond Traditional Metrics
CHIME's content argues that provider IT strategy must shift from legacy ROI measures to patient care and staff wellbeing as the true north. The channel proves this through voices from rural hospitals, pediatric systems, and policy leaders navigating real uncertainty.
CHIME's channel asserts that healthcare IT leaders are fundamentally redefining how they measure and pursue success, moving away from traditional metrics toward patient satisfaction, staff burnout reduction, and clinical outcomes. The argument is grounded in voices from working CIOs and IT directors at real health systems—Opelousas General, Dahl Memorial Healthcare, Child Mind Institute—who explain how this shift reshapes vendor partnerships, budget alignment, and technology adoption decisions.
Drawn from Jesse Folds at CHIME Fall Forum and 2 more →
“Shifting ROI metrics toward improving patient satisfaction and equipping nurses with tools to enhance patient care while reducing burnout.”
Jesse Folds, Director of IT Operations and Cybersecurity at Opelousas General
By the numbers
What the channel argues
Who and what shows up
Mari Savickis
VP of Public Policy, CHIME
Explains how shifting federal priorities and political uncertainty impact digital health progress across the provider landscape.
Erin Osbourne
CIO, Child Mind Institute
Demonstrates how leadership focus on vulnerability and empathy destigmatizes mental health and drives transformative outcomes in pediatric care.
Jesse Folds
Director of IT Operations and Cybersecurity, Opelousas General
Articulates the shift in ROI metrics toward patient satisfaction and nurse enablement while managing understaffed departments and zero trust adoption.
Ryan Thousand
CIO, Dahl Memorial Healthcare
Shows how rural critical access hospitals leverage AI and strategic partnerships to compete and empower their communities despite scale constraints.
Questions this channel answers
How are healthcare providers responding to federal policy uncertainty?
Providers are hesitant and uncertain, with ambiguity around HIPAA, Medicaid reimbursement, and telehealth funding creating industry-wide ripple effects even more than unfavorable policy itself.
Mari Savickis with CHIME →What new success metrics matter most to healthcare IT leaders?
Patient satisfaction, staff burnout reduction, and nurse enablement with better tools now drive ROI conversations more than traditional operational metrics.
Jesse Folds at CHIME Fall Forum →How do small rural hospitals stay competitive?
Strategic partnerships and AI-driven innovation help critical access hospitals like Dahl Memorial enhance patient care and operational efficiency despite smaller scale.
Ryan Thousand at CHIME Fall Forum →Why does mental health matter in healthcare leadership?
Prioritizing mental health, vulnerability, and empathy in leadership fosters inclusion and belonging, which directly improves team culture and transformative patient outcomes.
Erin Osbourne at CHIME Fall Forum →Best place to start
Jesse Folds at CHIME Fall ForumConcretely explains the core thesis: how ROI metrics are shifting toward patient care and staff wellbeing in practice.
Mari Savickis with CHIMEGrounds the channel's argument in real policy uncertainty affecting provider strategy, the largest cross-cutting force in the corpus.Industry context
U.S. healthcare organizations are shifting toward value-based care models and prioritizing cost control alongside patient outcomes, with medical cost trends projected to rise 9.0% in 2027.
Latest media
Episodes
Follow the channel
Get new CHIME episodes in your inbox.
Subscribe to follow the conversation. We send a short note when new episodes and contributions go live.
Want a show like this for your brand?