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Optimized procurement for hospitality, education, leisure, private clubs and healthcare. Avendra International US delivers quality, value, and service tailored to your needs. Follow this channel for the latest from Avendra: product news, expert perspectives, and updates from the team.

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Channel Brief·Avendra · 2 episodes
Updated Jul 29, 2026

Hospitality operators need practical expertise, not theory.

A new podcast for hotel professionals grounds industry advice in decades of hands-on operational experience and guest-facing design challenges.

Meet in the Lobby argues that hospitality professionals learn best from peers who have navigated the same operational trenches they face daily. The channel embodies this belief through hosts with direct property management experience and through episodes that tie guest expectations (wellness, sustainability, design) to concrete operator decisions about outdoor spaces, furniture selection, and flexible design solutions.

Drawn from Meet in The Lobby - Meet The Hosts! and 1 more →

“I think hospitality's in our blood.”

Meet in the Lobby host, episode 1

By the numbers

58%

travelers preferring hotels with sustainability practices

25 years

hands-on hospitality experience from primary host

58%

travelers preferring hotels with sustainability practices

What the channel argues

DataOne host brings 25 years of hands-on hospitality experience to ground advice in operational reality.→
Data58 percent of travelers prefer hotels embracing sustainability practices like reducing plastic and eco-friendly amenities.→
InsightHotels are transforming outdoor environments into multifunctional retreats blending comfort with nature connection.→
InsightThe show targets hospitality operators seeking practical knowledge directly applicable to property management.→

What you'll learn

•Guest expectations now center on wellness, sustainability, and immersive experiences, not just room quality.
•Outdoor space design requires thoughtful planning, durable investments, and flexibility to meet evolving operator needs.
•Hospitality expertise delivered by practitioners carries more credibility and relevance than theoretical advice.

What to do about it

→Audit your outdoor spaces for multifunctional flexibility and guest wellness features aligned with current traveler priorities.
→Evaluate furniture and design selections for durability and sustainability impact, as 58% of guests factor this into hotel choice.
→Seek operational advice from hosts and peers with direct property management experience rather than consultants removed from daily operations.

Who and what shows up

Meet in the Lobby host

Hospitality industry veteran

Brings 25 years of hands-on hospitality experience and positions the show on solving real operator challenges.

Questions this channel answers

Q

How should hospitality operators design outdoor spaces to meet modern guest expectations?

Transform outdoor environments into multifunctional retreats that blend comfort with nature connection, using durable investments and flexible design solutions to meet priorities around wellness, sustainability, and immersive experiences.

The Outdoor Advantage: Enhancing Guest Experience Throug… →
Q

Why do guests prioritize sustainability in hotel selection?

A 2024 research study found that 58 percent of travelers preferred hotels embracing sustainability practices such as reducing plastic and promoting eco-friendly amenities.

The Outdoor Advantage: Enhancing Guest Experience Throug… →
Q

What qualifies a hospitality podcast host as credible to an operator audience?

Direct hands-on experience navigating the same operational challenges listeners face daily, such as one host's 25 years in hospitality, positioning expertise on lived practice rather than theory.

Meet in The Lobby - Meet The Hosts! →
Topics:Hotel outdoor design and multifunctional spacesGuest wellness and sustainability expectationsHospitality property operations and management
Themes:Practitioner-led expertise over theoryGuest wellness and sustainability as operational imperativesThoughtful design as competitive advantage

Industry context

Hospitality design is increasingly embedding wellness and sustainability as foundational systems integrated throughout properties, rather than as isolated amenities. Guest expectations have shifted toward restorative, nature-connected spaces that reflect identity and support overall wellbeing.

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