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Smart Solutions SME

Tod Caflisch

Unique combination of technical and sports business management skills. Visionary with passion for out of the box solutions to complex challenges. Experienced, self-starter with focus on corporate goals and core values. Progressive professional sports IT leader experienced in developing and leading high impact teams through vision, passion and establishment of collaborative working relationships. Successful conceptualizer, driven by challenges. Innovative and decisive with expertise in identifying and capitalizing on cost effective opportunities for continuous improvement.

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Contributor Brief·Tod Caflisch · 8 articles
Updated Apr 5, 2024

Infrastructure technology creates revenue streams through immersive customer experiences

Caflisch argues that emerging technologies—from AR/VR to Wi-Fi 6E to robotics—are not merely operational upgrades but direct revenue generators that fundamentally reshape how organizations monetize customer engagement. He believes industries that fail to embed these technologies into guest-facing experiences will lose competitive advantage, while early adopters unlock untapped revenue channels and deeper customer loyalty.

$503.1B

projected smart home market size by 2032

“Immersive technologies are transforming how fans experience sports while creating untapped monetization channels for teams.”

Sports Teams Can Leverage AR and VR Technologies

Smart home and venue technology adoption drivers across sectors

Bandwidth capacity for live streaming (Wi-Fi 6E)1
Guest experience customization (smart home systems)1
Operational automation via robotics1
Contactless transaction expectations1
Energy sustainability alternatives (SMRs)1

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20%Bandwidth capacity
Bandwidth capacity for live streaming (Wi-Fi 6E)
Guest experience customization (smart home systems)
Operational automation via robotics
Contactless transaction expectations
+1 more

40 years

gap between Jetsons prediction (1962) and stadium robotics reality (2062)

Industries and businesses unable to keep up with consumer expectations will surely lose followers.

Contactless Technology Changing the Face of Live Entertainment

Smart home features might be nice for you, but they can leave guests in the uncomfortable position of struggling to control their environment.

How to Make Smart Homes Guest-Friendly

“The market size for innovative dwellings could reach $503.1 billion by 2032. That sure is a lot of floors to clean.”

Themes:Technology-enabled monetization through immersive customer experiencesGuest-centric design as competitive differentiation requirementOperational infrastructure as revenue and loyalty driver

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