MarketScale
Demo
Contributors›Meghaan Lurtz
Meghaan Lurtz photo

Founding Strategic Advisor

Meghaan Lurtz

Meghaan R. Lurtz, is a Senior Research Associate at Kitces.com. In addition to her work on the site, Meghaan teaches at multiple universities. Meghaan has finished her Ph.D. in Personal Financial Planning at Kansas State University. Meghaan is a past President of the Financial Therapy Association. Working with Financial Planners Meghaan saw the need to bring client-focused psychology into the planning process. An experienced business advisor, from her background in I/O Psychology, she combines her love of people and pro-active mentoring with specialized financial support and literacy to change lives and lifestyles for the better.

1 articleLinkedIn ↗X ↗
Contributor Brief·Meghaan Lurtz · 1 articles
Updated Sep 7, 2023

Question-driven confidence rebuilds client trust amid financial anxiety

Lurtz argues that financial advisors should prioritize building client self-efficacy through guided inquiry rather than prescriptive solutions when clients face economic uncertainty. By helping clients think through their own financial situations via thoughtful questioning, advisors create lasting confidence and engagement that withstands market volatility.

1

article available in provided corpus by Meghaan Lurtz

“Advisors can build confidence through thoughtful questioning rather than immediate solutions.”

With a Wallet-Tightening Economy, Financial Advisors Can Assuage Clients' Fears By Promoting Self-Efficacy

Psychological drivers of client behavior in economic downturns

Financial overwhelm reduces client agency1
Advisor questioning restores self-efficacy1
Confidence inoculates against panic decisions1

SHARE

33%Financial overwhelm
Financial overwhelm reduces client agency
Advisor questioning restores self-efficacy
Confidence inoculates against panic decisions

wallet-tightening

macroeconomic condition triggering advisor-client anxiety cycle

When clients feel overwhelmed, advisors must help them think, not just tell them what to do.

With a Wallet-Tightening Economy, Financial Advisors Can Assuage Clients' Fears By Promoting Self-Efficacy

Thoughtful questioning builds durable confidence that survives market downturns.

With a Wallet-Tightening Economy, Financial Advisors Can Assuage Clients' Fears By Promoting Self-Efficacy

“Self-efficacy, not reassurance, is the antidote to financial fear.”

Themes:Self-efficacy as superior to reassurance in advisory relationshipsInquiry-driven engagement over directive problem-solvingPsychological resilience through guided client reflection

Latest article

Retail · Sep 7

With a Wallet-Tightening Economy, Financial Advisors Can Assuage Clients’ Fears By Promoting Self-Efficacy

When clients feel financially overwhelmed, advisors can build confidence through thoughtful questioning rather than immediate solutions

Read article →
With a Wallet-Tightening Economy, Financial Advisors Can Assuage Clients’ Fears By Promoting Self-Efficacy

Connect with Meghaan Lurtz

No articles yet.

Community

0 posts
No posts yet. Be the first to ask a question or share an idea with Meghaan Lurtz.
  • AM
    Alex M.·2h agoquestion

    What sparked your research into disruptive innovation?

    Curious what the original insight was that led you to the Innovator's Dilemma framework.

  • SL
    Sophia L.·1d agoidea

    Would love a deep-dive into EdTech adoption barriers.

    Your framing of sustaining vs. disruptive innovation feels directly applicable to school systems.

  • DR
    David R.·3d agoquestion

    How do you see AI changing the personalized learning landscape?