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Software & Technology · Topic

Customer Service Automation

4 articles from Software & Technology practitioners

SDLC Corp launches Pulastya AI, a voice agent platform that answers business calls from a company's own documents

SDLC Corp launches Pulastya AI, a voice agent platform that answers business calls from uploaded documents and hands off to staff when needed.

SDLC Corp·Oct 3, 2026
Inspired Banking: How Automation is Changing Our Banking Experiences

Inspired Banking: How Automation is Changing Our Banking Experiences

Drive-up banking has been around for years, and most use it frequently when they need a simple banking transaction fulfilled. Daniel Litwin sits down with Bill Budde, the VP of Banking Strategy and Solutions at Hyosung, to discuss evolving trends and technology in drive-up banking. As technology develops and banking adopts new technologies, we’ll see…

Daniel Litwin·Apr 28, 2022
Post-Pandemic Acceleration of Self-Service Tools in Banking

Post-Pandemic Acceleration of Self-Service Tools in Banking

ATMs have long been a part of the banking processing, but the pandemic accelerated the use of self-service tools in banking was. Bill Budde, Vice President of Banking Strategy and Solutions for Hyosung, spoke with Inspired Banking host Tyler Kern about the evolution of banking self-service tools and which technology benefits end-user experience and bank…

MarketScale·Apr 12, 2022
Automation in Material Removal and Progress of New Product Development

Automation in Material Removal and Progress of New Product Development

On this episode of CalTV by Calvary Robotics, Host Joe Gemma talked with Robert Little, CEO of ATI Industrial Automation, the world-leading engineering-based developer of robotic accessories and robot arm tooling, including Automatic Tool Changers, Multi-Axis Force/Torque Sensing Systems, Utility Couplers, Material Removal Tools, Robotic Collision Sensors, Manual Tool Changers, and Compliance Devices. They talked…

Joe Gemma·Feb 23, 2022
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